Company Facts
ProStar Plumbing & Heating at a Glance
The work
- Best for
- Homeowners who want a long, written warranty on the work
- Primary service
- Plumbing
Where
- Headquarters
- Calgary, AB
- Service area
- Calgary
- Emergency service
- Yes, 24/7
Money and guarantees
- Free estimates
- Not advertised
- Financing
- Available
- Workmanship warranty
- Minimum one-year warranty on all work. Extended options: 1 to 5 years on drain work and 5, 7 or 12 years on furnaces.
Editorial Review
Our Take on ProStar Plumbing & Heating
ProStar backs its work with warranties that stretch to 12 years on furnaces, and reviewers describe 20-minute weekend arrivals. Nearly 30 years in business and 2,400-plus reviews make it one of the safest calls in the city.
Best for: Homeowners who want a long, written warranty on the work
What We Like
- Family owned since 1996
- At least a one-year warranty on all work, with furnace coverage up to 12 years
- Available 24/7, with reviewers reporting 20-minute weekend arrivals
- SNAP financing with zero-down options
- 2,427 Google reviews at a 4.8 average
Things to Consider
- No owner names or certificate numbers on the website
- Extended warranties are options, so confirm what is included in the base price
- Listed service area is weighted to the city and west side acreages
Google Reviews for ProStar Plumbing & Heating
Customer ratings shown here come from Google. They are separate from our editorial review above.
Google rating
4.8
Based on 2427 Google reviews
Review data updated September 24, 2026
Rating Distribution
- 5 stars91%
- 4 stars4%
- 3 stars1%
- 2 stars1%
- 1 star4%
iAbout this distribution
The distribution reflects the 2427 Google reviews available when this profile's review data was last refreshed on September 24, 2026. Ratings and counts change continuously on Google, so figures here may lag the live profile slightly. We publish only the values returned by the source, never estimates for missing bands.
Recent Google Reviews
- Kathleen Moncrieff5.0Awesome fast service. Fixed my issue and it cost less than I expected it would have.September 2026Google
- Eloisa5.0Really happy with Prostar Plumbing and Heating.They did a great job installing our new furnace. The team was friendly, professional and on time. Everything was explained clearly, the installation was done efficiently and they cleaned up when they were finished. Great service from start to finish. Thanks Darcy, Viviana and the whole team. Highly recommend!September 2026Google
- Imran Virani5.0These guys are the absolute best - professional, friendly, communicated what needed to repaired, what potential situation could arise in the future. Back office was super pleasant and made sure I was comfortable with everything once the job was done. Shout out to Shawn and Gian for coming to the rescue - Darcy and Viviana for making arrangements and Brian for going out of his way to take care of me! Don't go anywhere else, when you need your furnace, plumbing, hvac taken care of in a pinch.September 2026Google
- Alek5.0Great experience with Prostar! We needed a new furnace and were impressed with how quickly everything was handled. They were able to install it the very next day, which we really appreciated. The team was professional, efficient, knowledgeable, and made the entire process easy from start to finish.September 2026Google
- Juan Sulbaran5.0We had a great experience with ProStart Plumbing (Darcy & his team) replacing the hot water tank. They are very professional explaining us everything clearly and helping us to decide with was the best plan to choose. All of the work they did was excellent. Very happy and grateful for their service. Highly recommend!!September 2026Google
- Helen X5.0Great service. We had sudden leak on the toilet inlet line. Tyrone showed up fast and solved the leakage right away. Very knowledgeable and experienced.September 2026Google
Editorial Ranking
Why ProStar Plumbing & Heating Made Our Top 10
It holds position 4 in 10 Best Plumbers in Calgary, AB (2026).
Services Offered
Areas Served
Based in Calgary, AB.
iAbout service coverage
Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.
About ProStar Plumbing & Heating
ProStar Plumbing & Heating stands out for how far its warranties go. Every job carries at least a one-year warranty, drain work can be extended from one to five years, and furnace work can be covered for five, seven or twelve years. The company is family owned, dates to 1996 and works from 1620 Summer Street SW in Scarboro, just west of downtown. Google shows 2,427 reviews at a 4.8 average, read September 24, 2026.
The service list covers general and emergency plumbing, leak detection and repair, tankless and standard water heaters, drain cleaning and hydro jetting, sewer line repair and replacement, Poly-B replacement, gas line leak detection and water treatment and filtration. ProStar also works on furnaces, heat pumps, air conditioning and duct cleaning, and lists electrical services. It recommends Bradford White water heaters. The site describes its technicians as licensed and certified but does not publish certificate numbers or name the owners.
ProStar says it is available 24/7, and Google lists it as open around the clock. Financing runs through SNAP, with zero-down options. The service area is Calgary plus Bearspaw, Springbank, Crowfoot and West Hills.
Reviewers keep mentioning quick weekend and evening response. One customer called on a weekend and had a technician at the door within 20 minutes to replace a hot water tank in a tight space. A sump pump alarm during heavy rain brought a tech out the same evening, and Darcy called the next morning with options and had the pump replaced within a day. Another homeowner said Darcy came out on a Sunday to assess several problems and gave options without any pressure to book. Tyrone and Nahom fixed a shower cartridge in one visit.
ProStar suits a Calgary homeowner who values a long written warranty and fast weekend response, especially on furnaces and drains. It suits less well someone who wants to see named owners and published certificates before calling. Ask which extended warranty applies to your job and its price, confirm the journeyperson certificate of the plumber sent, and check who pulls the City of Calgary permit on gas or water heater work.
iWhere this information comes from
Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.
Credentials
- Licensed and certified technicians, per the companyReported
iWhat verified means here
Verified means we checked the credential against the authority that issues it and recorded the date. Reported means the business told us and we could not independently confirm it. We publish both, labelled, rather than dropping what we could not check.
Reputation by Source
We show each source separately rather than blending them into a single score, because they measure different things.
Google
4.8/ 5
2427 customer reviews
TenBestFind
Editorially reviewed
Ranked #4 in Calgary plumbers, September 2026
Company Pricing & Estimates
What this company publishes about its own pricing.
- Financing
- Available
- Emergency callout
- Available 24/7
- Workmanship warranty
- Minimum one-year warranty on all work. Extended options: 1 to 5 years on drain work and 5, 7 or 12 years on furnaces.
Project Photos
Business-submitted, reviewed by our editors
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ProStar Plumbing & Heating FAQs
Is ProStar Plumbing & Heating licensed?
ProStar describes its technicians as licensed and certified but does not publish certificate numbers. Plumbing and gas fitting are compulsory certification trades in Alberta, so ask for the journeyperson certificate before booking.
Does ProStar offer 24-hour plumbing in Calgary?
Yes. ProStar says it is available 24/7, and Google lists it as open 24 hours. Reviewers describe weekend and evening visits, including one arrival within 20 minutes.
What warranty does ProStar Plumbing give?
ProStar gives at least a one-year warranty on all work. Drain work can be extended to between one and five years, and furnace work to five, seven or twelve years.
Is ProStar Plumbing & Heating licensed and insured?
We checked 0 of 1 credentials against the issuing authority. Verified items carry the date we checked; reported items are what the business told us and we could not independently confirm.
What areas does ProStar Plumbing & Heating serve?
Calgary. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.
Does ProStar Plumbing & Heating offer emergency service?
Yes, the company lists emergency availability. Response time depends on demand, and after a storm every company in the market is stretched.
What warranty do they offer?
Minimum one-year warranty on all work. Extended options: 1 to 5 years on drain work and 5, 7 or 12 years on furnaces.. There are usually two warranties on a job: the manufacturer covers materials, the contractor covers workmanship. Get both in writing and check whether the workmanship coverage transfers if you sell.
How was this profile built?
Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.
Can a business pay to improve its profile?
A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.
Is Something Incorrect?
Business information changes. Tell us about an address, phone, website, service area, credential or ownership change, or let us know if this company has closed.
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iWhat claiming does
Claiming lets you correct and maintain the factual information on this profile. Claiming or upgrading a profile does not guarantee inclusion in a TenBestFind ranking and never affects ranking position, which is decided editorially.
About This Business Profile
- Last reviewed
- September 2026
- Profile last updated
- September 24, 2026
- Google review data updated
- September 24, 2026
- Sources checked
- Issuing authorities, Google Business Profile, Company website
- Sponsorship status
- No commercial relationship