Company Facts
Protech Garage Doors Ottawa at a Glance
The work
- Best for
- 24-hour repairs and walk-in door shopping in Nepean
- Primary service
- Garage door
Where
- Headquarters
- Ottawa, ON
- Service area
- Ottawa
- Emergency service
- Yes, 24/7
Money and guarantees
- Free estimates
- Not advertised
- Financing
- Not advertised
Credentials
- Licence number
- Not published
Editorial Review
Our Take on Protech Garage Doors Ottawa
Protech earns its place on a 24-hour phone line, a staffed Nepean showroom and steady praise for technicians who explain the work. The one serious complaint, a rushed installation and slow follow-up, is worth raising when you ask for a written quote.
Best for24-hour repairs and walk-in door shopping in Nepean
What We Like
- Phone line answers 24 hours a day, seven days a week
- Shop and showroom at 46 Grenfell Crescent in Nepean, open weekdays 8 to 6 and Saturday 9 to 2
- Installs Garaga, Amarr and Stanley doors and LiftMaster, Chamberlain and Genie openers
- Van stocked with torsion and extension springs, cables, rollers and opener gear kits
- Reviewers praise Jay and Said for explaining the work and testing the whole system
Things to Consider
- The website names no licence number, warranty terms or published prices, so ask for them in writing
- One recent one-star review reports a rushed install, a weatherstripping draft and slow follow-up
- Covers a very wide area from one Nepean shop, so rural and far-out calls may take longer
Customer Ratings
Google Reviews for Protech Garage Doors Ottawa
Customer ratings shown here come from Google. They are separate from our editorial review above.
Rating Distribution
- 5 stars90%
- 4 stars3%
- 3 stars0%
- 2 stars1%
- 1 star6%
iAbout this distribution
The distribution reflects the 272 Google reviews available when this profile's review data was last refreshed on October 28, 2026. Ratings and counts change continuously on Google, so figures here may lag the live profile slightly. We publish only the values returned by the source, never estimates for missing bands.
Recent Google Reviews
Editorial Ranking
Why Protech Garage Doors Ottawa Made Our Top 6
It holds position 2 in 6 Best Garage Door Companies in Ottawa, ON (2026).
What They Do
Services Offered
Areas Served
Based in Ottawa, ON.
iAbout service coverage
Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.
Company Background
About Protech Garage Doors Ottawa
Protech Garage Doors Ottawa works from a shop and showroom at 46 Grenfell Crescent, Unit A, in Nepean, a short drive off Merivale Road. The company says it has worked on garage doors since 2009, and the Ottawa branch is one of three, alongside Mississauga and London, each with its own phone line. The Ottawa line, (613) 845-9950, answers 24 hours a day, seven days a week, while the showroom keeps weekday hours of 8 to 6 and Saturday hours of 9 to 2. Vans leave Grenfell Crescent for Kanata, Barrhaven, Orleans, Gloucester and Stittsville, and the website also lists Manotick, Carleton Place and Arnprior.
Most calls are repairs: snapped torsion springs, cables off the drum, doors off track, misaligned sensors and openers that hum without moving. The company also installs doors from Garaga, Amarr and Stanley, fits LiftMaster, Chamberlain and Genie openers, and describes itself as a Garaga dealer.
The reviews give a fair picture of the work. Jay is named in two of them, one for a full day spent installing a difficult low-ceiling door and one for an opener installation, and both customers mention that he explained maintenance and answered questions. Said earned praise for testing the rest of the system after fixing the first problem, and the same customer found the pricing fair compared with other quotes. The company holds 4.7 from 272 Google reviews, read October 25, 2026. The main complaint is a one-star review describing a rushed door installation, a cold draft from poorly fitted weatherstripping, and slow follow-up when the customer asked for a Garaga representative to visit.
Protech Garage Doors Ottawa suits homeowners who want a round-the-clock phone line, a local shop with doors on display, and one company for both repair and replacement. It suits less well anyone who wants a published price list, a stated warranty or a named licence number, because the website gives none of these. Before booking, ask for a written quote, the cycle rating of any spring being installed, the warranty on parts and labour, and how the weatherstripping will be fitted. Ontario does not license garage door contractors provincially, so check the business in the Ontario Business Registry, ask for a WSIB clearance certificate, and confirm any City of Ottawa business licence that applies.
iWhere this information comes from
Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.
Other Sources
Reputation by Source
We show each source separately rather than blending them into a single score, because they measure different things.
Pricing
Company Pricing & Estimates
What this company publishes about its own pricing.
- Emergency callout
- Available 24/7
Gallery
Project Photos
Business-submitted, reviewed by our editors
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Protech Garage Doors Ottawa FAQs
Is Protech Garage Doors Ottawa licensed?
Protech describes its technicians as certified and fully licensed, but its website does not publish a licence number. Ontario does not license garage door contractors provincially, so check the company in the Ontario Business Registry, ask for a WSIB clearance certificate, and confirm whether a City of Ottawa business licence applies. Protech also lists itself as a Garaga dealer.
Does Protech Garage Doors Ottawa offer 24-hour emergency garage door repair?
Yes, the Ottawa phone line, (613) 845-9950, answers 24 hours a day, seven days a week, and repairs are booked the same day. The showroom at 46 Grenfell Crescent, Unit A, keeps separate hours: Monday to Friday 8 to 6 and Saturday 9 to 2. Ask for the visit fee and the part cost when you call.
What areas around Ottawa does Protech Garage Doors cover?
Protech serves the whole City of Ottawa from its Nepean shop, including Kanata, Barrhaven, Orleans, Gloucester, Stittsville and Manotick. Its website also lists towns such as Carleton Place, Arnprior and Kemptville. It does not publish warranty terms or financing details, so ask for both in writing before approving a new door or opener.
Is Protech Garage Doors Ottawa licensed and insured?
We have no credential records on file for this company yet. Ask for the certificate directly from the insurer before booking work.
What areas does Protech Garage Doors Ottawa serve?
Ottawa. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.
Does Protech Garage Doors Ottawa offer emergency service?
Yes, the company lists emergency availability. Response time depends on demand, and after a storm every company in the market is stretched.
What warranty do they offer?
Warranty terms are not on file. Ask for them in writing before work starts.
How was this profile built?
Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.
Can a business pay to improve its profile?
A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.
Is Something Incorrect?
Business information changes. Tell us about an address, phone, website, service area, credential or ownership change, or let us know if this company has closed.
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About This Business Profile
- Last reviewed
- October 2026
- Profile last updated
- October 31, 2026
- Google review data updated
- October 28, 2026
- Sources checked
- Google Business Profile, Company website
- Could not verify
- Licence (none published), insurance
- Sponsorship status
- No commercial relationship