Company Facts
Reliance Calgary Heating, Air Conditioning & Plumbing at a Glance
The work
- Best for
- Furnace and AC rentals plus multi-trade protection plans
- Primary service
- HVAC
Where
- Headquarters
- Calgary, AB
- Service area
- Calgary
- Emergency service
- Yes, 24/7
Money and guarantees
- Free estimates
- Yes
- Financing
- Available
- Workmanship warranty
- Rent-or-buy Protection Plans rather than a traditional purchase warranty; ask for exact contract terms
Editorial Review
Our Take on Reliance Calgary Heating, Air Conditioning & Plumbing
Reliance's scale and rent-or-buy model make it a genuinely different option from the smaller shops on this list, not necessarily a better or worse one. The honest comparison a homeowner needs to make is total cost of renting versus buying over time, which Reliance's sales team should be able to walk through directly.
Best for: Furnace and AC rentals plus multi-trade protection plans
What We Like
- 5,751 Google reviews, the highest count of any HVAC company reviewed in Calgary
- More than 60 years operating nationally, with a long-standing Calgary branch
- Rent-or-buy plans on furnaces, air conditioners, heat pumps and water heaters
- Tiered Protection Plans bundling heating, cooling, plumbing and electrical from about $16.49 a month
- Services a wide range of brands including Carrier, Trane, Rinnai, Mitsubishi and Lennox
Things to Consider
- Rental model can cost more over time than buying outright; ask for total contract cost before signing
- Calls route through a toll-free national line rather than a local dispatcher
- 4.7 average is the lowest rating among the companies in this ranking, though still well above the quality floor
Google Reviews for Reliance Calgary Heating, Air Conditioning & Plumbing
Customer ratings shown here come from Google. They are separate from our editorial review above.
Google rating
4.7
Based on 5751 Google reviews
Review data updated September 21, 2026
Rating Distribution
- 5 stars88%
- 4 stars3%
- 3 stars1%
- 2 stars1%
- 1 star7%
iAbout this distribution
The distribution reflects the 5751 Google reviews available when this profile's review data was last refreshed on September 21, 2026. Ratings and counts change continuously on Google, so figures here may lag the live profile slightly. We publish only the values returned by the source, never estimates for missing bands.
Recent Google Reviews
- Tony Vo5.0We had an issue with our furnace and water heater. When we contacted Reliance, we were connected to Samim Sarwari, who heard our concerns and dispatched Navid from Memar Inc. to assess and fix our concerns. They were very hardworking and instead of a two-day job, they got it done in just a day. We are incredibly happy with the service we received and would recommend them to others.September 2026Google
- Ghaith Al-Ali5.0Quick response, appointment booked same day, technician was on site within an hourSeptember 2026Google
- PRAMOD SINGH5.0We recently had a garage heater installed, and we were very impressed with the entire experience. The technician was extremely professional, knowledgeable, and did a great job with the installation. We also really appreciate the excellent service we received from Jatinder Narang sales team. We have purchased our heat pump, garage heater, and water softener through Jatinder, and he has always been helpful, professional, and great to work with. Overall, we are very happy with the products and services from Reliance Home Appliances. Highly recommended! The technician is very professional and know his job well.September 2026Google
- Kathy Pylypiw5.0We were extremely satisfied by the service provided. The technician was extremely professional and pleasant.September 2026Google
- Bob Pierce5.0Joe was excellent. Couldn't ask for better.September 2026Google
- Tarek Faham5.0Sep 15, 2026: I had a recent visit by a technician for electrical job at my house, Daniel from Reliance did a great job. He solved the problem like no other one did . Several technicians came before for various other electrical jobs this is exceptionally smart and skillful person is completely at a different level and he is exceptionally smart. He should be the top manager and the head of all technicians at Reliance.September 2026Google
Editorial Ranking
Why Reliance Calgary Heating, Air Conditioning & Plumbing Made Our Top 10
It holds position 5 in 10 Best HVAC Companies in Calgary, AB (2026).
Areas Served
Based in Calgary, AB.
iAbout service coverage
Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.
About Reliance Calgary Heating, Air Conditioning & Plumbing
Reliance is one of Canada's largest home comfort companies, with more than 60 years in business nationally and a Calgary branch operating out of the East Shepard Industrial area since well before most local HVAC shops existed. Its 5,751 Google reviews, the highest count of any company in this ranking, reflect the scale of the operation rather than a single crew's reputation.
What sets Reliance apart from most Calgary HVAC companies is its business model. Rather than selling a furnace or AC unit outright, Reliance mainly offers rent-or-buy plans on furnaces, air conditioners, heat pumps and water heaters, along with tiered Protection Plans bundling heating, cooling, plumbing and electrical coverage starting around $16.49 a month. That structure can make sense for a homeowner who wants predictable monthly costs and doesn't want to own the equipment outright, but it is a genuinely different commitment than a standard purchase-and-warranty install, and it's worth comparing the total cost of renting over ten years against buying before signing anything.
The company services SmartAir, Carrier, Trane, Rinnai, Google Nest, Amana, Mitsubishi, Bosch and Lennox equipment and answers its 24-7-365 line through a toll-free number rather than a direct local line, which is standard for a company this size but a different experience than calling a two-person local shop.
Reliance suits homeowners who want a large, well-resourced company backing their equipment, value predictable monthly costs over ownership, and don't mind a toll-free call center rather than a local dispatcher. It's a weaker fit for anyone who specifically wants to own their furnace outright at the lowest total cost, or who prefers dealing with the same one or two technicians every visit. Before signing a rental agreement, ask for the total cost over the full contract term in writing, compare it to a straight purchase quote, and confirm the technician's Alberta gasfitter certificate of qualification.
iWhere this information comes from
Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.
Reputation by Source
We show each source separately rather than blending them into a single score, because they measure different things.
Google
4.7/ 5
5751 customer reviews
TenBestFind
Editorially reviewed
Ranked #5 in Calgary hvac, September 2026
Company Pricing & Estimates
What this company publishes about its own pricing.
- Free estimates
- Yes
- Financing
- Available
- Emergency callout
- Available 24/7
- Workmanship warranty
- Rent-or-buy Protection Plans rather than a traditional purchase warranty; ask for exact contract terms
Local Market Pricing
What Calgary homeowners generally pay, independent of this company.
- AC replacement, existing ductwork
- $5,500–$9,500
- Heat pump replacement
- $7,500–$13,800
- Furnace replacement
- $3,500–$7,500
- Repair call
- $150–$600
Project Photos
Business-submitted, reviewed by our editors
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Reliance Calgary Heating, Air Conditioning & Plumbing FAQs
Are Reliance technicians licensed in Calgary?
Reliance states its technicians are licensed and certified and that the company follows provincial regulations, though it doesn't publish individual license numbers. Ask to see the technician's current Alberta gasfitter certificate of qualification.
Is Reliance available for emergency heating and cooling calls?
Yes, Reliance answers its toll-free line 24-7-365 for heating, cooling, plumbing and electrical emergencies.
Does Reliance sell furnaces or only rent them?
Both. Reliance offers rent-or-buy plans on furnaces, air conditioners, heat pumps and water heaters, plus tiered Protection Plans starting around $16.49 a month. Compare the total cost of renting over the contract term against buying outright before signing.
Is Reliance Calgary Heating, Air Conditioning & Plumbing licensed and insured?
We have no credential records on file for this company yet. Ask for the certificate directly from the insurer before booking work.
What areas does Reliance Calgary Heating, Air Conditioning & Plumbing serve?
Calgary. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.
Does Reliance Calgary Heating, Air Conditioning & Plumbing offer emergency service?
Yes, the company lists emergency availability. Response time depends on demand, and after a storm every company in the market is stretched.
What warranty do they offer?
Rent-or-buy Protection Plans rather than a traditional purchase warranty; ask for exact contract terms. There are usually two warranties on a job: the manufacturer covers materials, the contractor covers workmanship. Get both in writing and check whether the workmanship coverage transfers if you sell.
How was this profile built?
Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.
Can a business pay to improve its profile?
A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.
Is Something Incorrect?
Business information changes. Tell us about an address, phone, website, service area, credential or ownership change, or let us know if this company has closed.
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About This Business Profile
- Last reviewed
- September 2026
- Profile last updated
- September 26, 2026
- Google review data updated
- September 21, 2026
- Sources checked
- Google Business Profile, Company website
- Sponsorship status
- No commercial relationship