Researched rankings in 38 cities across the United States and Canada, each with a last-reviewed date.

TenBestFindThe best, verified
Add Your Business

Techvill Appliance Repair Ottawa Ltd.

Appliance repair Company in Ottawa, Ontario.

Techvill Appliance Repair Ottawa Ltd. is an appliance repair company based in Ottawa, ON. Its listed services include refrigerator repair, washer and dryer repair, oven and range repair and dishwasher repair. Its GE, Electrolux and Bosch factory authorization (Steven) is reported by the company and not yet verified, so check it with GE, Electrolux, Bosch before work starts.

4.5on Google · 330 reviews1 years in business
  • TenBestFind Reviewed
  • Top 10 Winner
  • iWhat do these badges mean?
    TenBestFind Reviewed
    Our editorial team has researched and reviewed this business.
    Verified Business
    Key business information or ownership has been verified against a primary source.
    Top 10 Winner
    The company currently appears in at least one active TenBestFind Top 10 ranking.
    Featured Partner
    A paid commercial relationship with TenBestFind. It never earns or influences a ranking position. This company holds no such relationship.

    Advertising & Sponsorship Disclosure

Quick Overview

iHow this is made

This summary is generated from the verified data on this profile: services, service area, credentials, warranty terms and the company's Google review record. It is reviewed by an editor before publishing and refreshed whenever the underlying data changes. Nothing here is asserted that is not stated elsewhere on this page.

Editorial Standards

Techvill Appliance Repair Ottawa Ltd. works from a unit at 1 Bassano Street in Nepean, with six named technicians and Ottawa repair write-ups from Kanata North to Rockcliffe Park. Steven holds GE, Electrolux and Bosch factory authorization and Alpesh is authorized for Samsung and Bosch. The company repairs refrigerators, freezers, washers, dryers, dishwashers, ovens, ranges and cooktops, and Google shows it open 24 hours a day. The site states a diagnostic from $169, a 90-day labour warranty and up to 12 months on OEM parts. It holds 4.5 stars from 330 Google reviews, read 2026-10-27. Recent reviews praise individual technicians but flag slow office follow-up on parts orders and one billing mix-up.

  • Best for same-day repairs on premium and built-in appliances
  • Based at 1 Bassano Street, Unit A in Nepean, with six technicians named on the Ottawa page
  • Diagnostic fee starts at $169 ($259 for premium built-ins), and the site does not say if it is credited toward repairs

Company Facts

Techvill Appliance Repair Ottawa Ltd. at a Glance

By the numbers

Google rating
4.5out of 5
Customer reviews
330on Google
In business
1years

Rating and review count pulled from Google on October 28, 2026. Years counted from 2025.

The work

Best for
Same-day repairs on premium and built-in appliances
Primary service
Appliance repair

Where

Headquarters
Ottawa, ON
Service area
Ottawa
Emergency service
Yes, 24/7

Money and guarantees

Free estimates
Not advertised
Financing
Not advertised
Workmanship warranty
90-day labour warranty and up to 12 months on manufacturer parts, per the company site.

Credentials

GE, Electrolux and Bosch factory authorization (Steven)
GE, Electrolux and Bosch factory authorization (Steven) (reported by the company, not verified)

Editorial Review

Our Take on Techvill Appliance Repair Ottawa Ltd.

Techvill is the Ottawa arm of a five-city Canadian brand, but the Bassano Street unit, the named local crew and the Ottawa case write-ups show a real local operation. Its manufacturer training stands out, while reviews show the office is slower than the technicians on parts follow-up.

Best forSame-day repairs on premium and built-in appliances

What We Like

  • Based at 1 Bassano Street, Unit A in Nepean, with six technicians named on the Ottawa page
  • Steven holds GE, Electrolux and Bosch factory authorization; Alpesh is authorized for Samsung and Bosch
  • Open 24 hours a day, seven days a week according to Google
  • States a 90-day labour warranty, up to 12 months on OEM parts and $5M liability insurance
  • Publishes Ottawa repair case write-ups from Kanata North, Stittsville, Overbrook and Rockcliffe Park

Things to Consider

  • Diagnostic fee starts at $169 ($259 for premium built-ins), and the site does not say if it is credited toward repairs
  • Two recent reviews report slow office follow-up on a fridge part and a billing mix-up
  • The brand opened in Ottawa in 2025, so the local track record is short; phone numbers differ between Google and the site

Customer Ratings

Google Reviews for Techvill Appliance Repair Ottawa Ltd.

Customer ratings shown here come from Google. They are separate from our editorial review above.

Google rating

4.5

Based on 330 Google reviews

Review data updated October 28, 2026

View on Google Maps

Rating Distribution

  • 5 stars82%
  • 4 stars5%
  • 3 stars2%
  • 2 stars1%
  • 1 star11%
iAbout this distribution

The distribution reflects the 330 Google reviews available when this profile's review data was last refreshed on October 28, 2026. Ratings and counts change continuously on Google, so figures here may lag the live profile slightly. We publish only the values returned by the source, never estimates for missing bands.

Editorial Standards

Recent Google Reviews

  • Desiré KAYINAMURA5.0

    The Technician Alpesh Kumar did a great job, he is patient, he spend time to look for what is going on and find the problem and fix it. Now the Dry work perfectly. I am totaly sarisfied by the quality of the services done the technician and will recommend him without hesitation. Good job done and tank you.

    August 2026Google
  • peter shier5.0

    Excellent all around. Came to us on a Sunday (!!!) to replace an oven element. Was a bear of a job due to the way the oven had been installed. (Badly, by the builder) attitude 10/10, knowledge 10/10, hard working 10/10. Would use them again in a heartbeat. Alpesh + Jemal were excellent.

    August 2026Google
  • Evan deCatanzaro2.0

    If you are fortunate enough to receive same-day service from this company, the technician may well meet your needs efficiently. My experience with the Techville office, however, was extraordinarily poor. Their technician diagnosed my refrigerator/freezer with a failed thermostat and instructed the office to order a specific replacement part. I was told the part would arrive within 10 business days, after which Techville would contact me to arrange the follow-up installation. Three business days later, their office called me to confirm the same arrangement. *20 business days* after the initial visit, they hadn't followed up yet and my freezer was gradually beginning to ice over again. Having already been quite patient, I contacted Techville in writing for an update. I was told, "We'll check with our Parts Manager and get back to you as soon as we can." They did not get back to me. I waited another 2 weeks and contacted them by e-mail again. They ignored me. Finally, *one and a half months* after the technician diagnosis, I began making multiple phone calls per day demanding an update. First, the receptionist responds with the same "let me check with the Parts Manager and we'll call you back". Of course, they don't! I follow up by calling again the next day: they put me in touch with the Parts Manager, who still can't even answer my question about the availability of a basic part that they promised to order 7 weeks prior. The Parts Manager defers to the technicians saying "let me get our tech on the phone, I'll ask him if we have the part and get back you". Then she doesn't. I call again later the same day. Same attitude, same approach, deferring to the technician on the matter of part availability. Promises to call me back within 30 minutes. Not only do they not keep this clearly stated promise, but the Parts Manager refuses to answer when I call back, then disconnects my call before picking up when I try again. After 5 PM on Friday, I reach the receptionist who tells me, "I can't help you now, the Parts Manager doesn't work on weekends, let me ask them about the part when they return on Monday". At this point, we are past the stage of patience being an appropriate mindset for any reasonable person. There is absolutely no excuse for this level of incompetence and buck-passing. I contacted competing appliance-repair companies over the weekend and received prompt responses from multiple companies willing to verify the part and arrange service. The part I was waiting on, I was told, is easily accessible and can be purchased immediately from numerous sources. I ultimately gave my business to another company, and received prompt service. Make of this what you will.

    August 2026Google
  • Lynn Cooper-Pagé1.0

    I finally am taking the time to give you my evaluation of your service. It was terrible. I explained in detail the situation with my stove, and I was told it could be repaired. They sent a person who worked on it a lot and finally said he could not fix it , I would have to invest in an entirely new oven door. My complaint is that you charged us for a service that could not be completed. Yes, you took the cost of the part back however, under the circumstances, you should not have charged me not only for the service call rate, but the extra time he spent trying to fix it with no result! I have not, and will not recommend you to anybody and I will not use your service again unless this can be rectified. The only solution is you should return to me at least in part the money you charged me for a repair that didn’t happen. Obviously, it would not be worth paying for a new oven door( repair guy advised us it would cost at least $700/800) and then paying to have it installed so we bought a new oven. Under the circumstances, I feel strongly that you should’ve at least reimburse us for part of the money you charged. I understand there’s a basic service charge however, it was higher due to the extra time he spent trying to fix it. Also, he was on his phone many times I asking for advice because he could not fix it. I hope you look back on my record as this happened several weeks ago and reconsider, giving us a reimbursement.

    August 2026Google
  • Constance Harrington5.0

    Alpesh Kumar was here for a 1 hour 20 minutes. He fixed my noisy compressor in my fridge I am so happy. This was covered by the warranty.

    August 2026Google
  • Bernie and Derrick Nagy3.0

    We had them fix a burner of our stove that only worked on high. It took them 5 minutes to fix and the charged $382 for labour, $660 in total. I asked to tech about this and he shrugged and went to pull up our bill on his phone. When he did he said the office had given a discount and I gave him my CC and he said we were paid in full but the next day we get a invoice in email saying we still owed $91. The phone number on the invoice was out of service so looked up number on line. Contacted them and they said they look into it but just keep emailing us invoices. Tried calling to speak to manager at least 4 times and were told she would call back but never did. Emailed numerous times and they continued to demand payment. UPDATE: Someone higher up in the company noticed my review and asked what she could do to make us happy and I said give us the discount we were promised and she did. She sent us a new invoice with it being paid in full.

    July 2026Google

View more Google reviews

Ranked#2of 5 appliance repair in Ottawa, ONre-checked October 2026

Editorial Ranking

Why Techvill Appliance Repair Ottawa Ltd. Made Our Top 5

It holds position 2 in 5 Best Appliance Repair Companies in Ottawa, ON (2026).

See the Full Ottawa RankingPositions cannot be bought

Areas Served

Based in Ottawa, ON.

iAbout service coverage

Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.

Editorial Standards

Company Background

About Techvill Appliance Repair Ottawa Ltd.

A Nepean homeowner who books Techvill Appliance Repair Ottawa Ltd. is dispatched from a local shop at 1 Bassano Street, Unit A, where the Ottawa crew is based, rather than from a call centre in another province. It is the Ottawa branch of a Canadian repair brand that began with one technician in Calgary in 2018 and opened here in 2025. The company site names six Ottawa technicians, including Steven, a senior technician and training coordinator with GE, Electrolux and Bosch factory authorization, and Alpesh, authorized for Samsung and Bosch. It also publishes Ottawa repair write-ups from Kanata North, Wellington West, Stittsville, Overbrook, Carleton Heights and Rockcliffe Park, which suggests the crew works across the city.

The company repairs refrigerators, freezers, washers, dryers, dishwashers, ovens, ranges, cooktops and hood fans, and lists brands from Samsung, LG and Whirlpool to Sub-Zero, Miele, Thermador and Wolf. Google shows it open 24 hours a day, seven days a week. The site states a standard diagnostic from $169 and $259 for premium built-in units, each with 15 minutes of hands-on assessment and a cost breakdown before any repair begins. It also states a 90-day labour warranty, up to 12 months on OEM parts, $5M in commercial liability insurance, and payment by cash, debit, card or e-transfer.

Reviewers single out technicians. Nicole thanked Vijay for tracing a fridge water dispenser fault and replacing the water line, a reviewer named Desire called technician Alpesh Kumar patient while fixing a dryer, and Billy said Ravil and Aziz installed a restaurant-style cooktop after two other contractors declined a job about 30 minutes outside Ottawa. The complaints are about the office. One recent three-star review describes a billing mix-up that was corrected after the company replied, and a two-star review describes a fridge part that went weeks without a follow-up call. Techvill holds 4.5 stars from 330 Google reviews, read 2026-10-27.

It suits homeowners who want a brand-trained crew and same-day booking, including owners of premium built-in appliances. It suits less well anyone who needs close communication while a part is on order. Before booking, ask whether the diagnostic fee is credited toward the repair, what the parts and labour warranty covers in writing, whether you will get a written quote before work begins, whether the technician holds TSSA gas-fitter certification for gas ovens, ranges and dryers, and how the business is registered in Ontario.

iWhere this information comes from

Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.

Editorial Standards

Credentials

  • GE, Electrolux and Bosch factory authorization (Steven)GE, Electrolux, BoschReported
  • Samsung and Bosch authorized (Alpesh)Samsung, BoschReported
  • $5M commercial liability insuranceStated by companyReported
iWhat verified means here

Verified means we checked the credential against the authority that issues it and recorded the date. Reported means the business told us and we could not independently confirm it. We publish both, labelled, rather than dropping what we could not check.

Editorial Standards

Other Sources

Reputation by Source

We show each source separately rather than blending them into a single score, because they measure different things.

  • Google

    4.5/ 5

    330 customer reviews

  • TenBestFind

    Editorially reviewed

    Ranked #2 in Ottawa appliance repair, October 2026

Pricing

Company Pricing & Estimates

What this company publishes about its own pricing.

Emergency callout
Available 24/7
Workmanship warranty
90-day labour warranty and up to 12 months on manufacturer parts, per the company site.

Gallery

Project Photos

Business-submitted, reviewed by our editors

  • Techvill Appliance Repair Ottawa Ltd.Techvill Appliance Repair Ottawa Ltd.
  • Techvill Appliance Repair Ottawa Ltd.Techvill Appliance Repair Ottawa Ltd.
  • Techvill Appliance Repair Ottawa Ltd.Techvill Appliance Repair Ottawa Ltd.
  • Techvill Appliance Repair Ottawa Ltd.Techvill Appliance Repair Ottawa Ltd.

Compare

Similar Appliance Repair in Ottawa

Techvill Appliance Repair Ottawa Ltd. FAQs

  • Are Techvill Appliance Repair Ottawa technicians certified?

    The company site says its Ottawa technicians hold manufacturer authorizations: Steven for GE, Electrolux and Bosch, and Alpesh for Samsung and Bosch. It also states $5M in commercial liability insurance. Ontario has no general appliance repair licence, so for gas ovens, ranges and dryers ask whether the technician holds TSSA gas-fitter certification, and ask how the business is registered.

  • Is Techvill Appliance Repair Ottawa open 24 hours for emergency repairs?

    Google lists Techvill Appliance Repair Ottawa Ltd. as open 24 hours a day, seven days a week, and the company site advertises same-day service including holidays when technicians are available. Call the Ottawa line at (613) 800-6903 to confirm a time, since same-day slots depend on the day's schedule.

  • What warranty and diagnostic fee does Techvill Appliance Repair Ottawa offer?

    The company site states a 90-day labour warranty and up to 12 months of coverage on manufacturer parts. A standard diagnostic starts at $169 and $259 for premium built-in units, each with 15 minutes of assessment and a cost breakdown before repair. The site lists service in Almonte, Arnprior, Carleton Place, Clarence-Rockland, Embrun, Gatineau, Kemptville, Perth, Russell and Smiths Falls. It does not state financing, so ask whether the diagnostic fee is credited toward the repair.

  • Is Techvill Appliance Repair Ottawa Ltd. licensed and insured?

    We checked 0 of 3 credentials against the issuing authority. Verified items carry the date we checked; reported items are what the business told us and we could not independently confirm.

  • What areas does Techvill Appliance Repair Ottawa Ltd. serve?

    Ottawa. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.

  • Does Techvill Appliance Repair Ottawa Ltd. offer emergency service?

    Yes, the company lists emergency availability. Response time depends on demand, and after a storm every company in the market is stretched.

  • What warranty do they offer?

    90-day labour warranty and up to 12 months on manufacturer parts, per the company site.. There are usually two warranties on a job: the manufacturer covers materials, the contractor covers workmanship. Get both in writing and check whether the workmanship coverage transfers if you sell.

  • How was this profile built?

    Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.

  • Can a business pay to improve its profile?

    A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.

Is Something Incorrect?

Business information changes. Tell us about an address, phone, website, service area, credential or ownership change, or let us know if this company has closed.

Suggest an Update

Own Techvill Appliance Repair Ottawa Ltd.?

Claim your profile to verify and maintain your business information, services and service area.

Claim This Business
iWhat claiming does

Claiming lets you correct and maintain the factual information on this profile. Claiming or upgrading a profile does not guarantee inclusion in a TenBestFind ranking and never affects ranking position, which is decided editorially.

How We Rank

About This Business Profile

Last reviewed
October 2026
Profile last updated
October 31, 2026
Google review data updated
October 28, 2026
Sources checked
Issuing authorities, Google Business Profile, Company website
Could not verify
GE, Electrolux and Bosch factory authorization (Steven) (reported only)
Sponsorship status
No commercial relationship
Techvill Appliance Repair Ottawa Ltd.4.5 on Google · Ottawa, ONVisit Website