Customer Review for The Lee Thompson Company
January 2025
Company Facts
The Lee Thompson Co at a Glance
The work
- Best for
- homeowners and businesses who want a 60-year-old family firm
- Primary service
- HVAC
- Team size
- About 30 employees
Where
- Headquarters
- Houston, TX
- Service area
- 14 cities
- Emergency service
- Yes, 24/7
Money and guarantees
- Free estimates
- Not advertised
- Financing
- Available
Editorial Review
Our Take on The Lee Thompson Co
In business since 1961 with 4.9 from 528 Google reviews, read September 17, 2026, Lee Thompson has customers who have stayed for more than 30 years. Its commercial experience is a bonus for business owners. The license number and warranty terms are not published, so ask for them.
Best for: homeowners and businesses who want a 60-year-old family firm
What We Like
- Family owned and in business since 1961
- 4.9 rating from 528 Google reviews, read September 17, 2026
- Residential and commercial experience, with tens of thousands of projects reported
- Customers loyal for more than 30 years
- Open 24 hours with financing
Things to Consider
- Specific Texas license number is not published
- Warranty and free estimate policies are not stated
- Main service area is west and southwest Houston
Google Reviews for The Lee Thompson Co
Customer ratings shown here come from Google. They are separate from our editorial review above.
Google rating
4.9
Based on 528 Google reviews
Review data updated September 17, 2026
Ranked#9of 10 hvac companies in Houston, TXre-checked September 2026
Editorial Ranking
Why The Lee Thompson Co Made Our Top 10
It holds position 9 in 10 Best HVAC Companies in Houston, TX.
See the Full Houston RankingPositions cannot be bought
Services Offered
Specialties
- Emergency HVAC repair
- Indoor air quality
- Air conditioning repair
- Air conditioning installation
- Air conditioning maintenance
- Ductless mini split systems
- Heating repair
- Heating installation
Areas Served
Based in Houston, TX.
- Houston, TX · HQ
- Cypress, TX
- Bellaire, TX
- Cinco Ranch, TX
- Alief, TX
- Barker, TX
- Brookshire, TX
- Hockley, TX
- Hempstead, TX
- Fresno, TX
- Channelview, TX
- Crosby, TX
- Deer Park, TX
- Galena Park, TX
iAbout service coverage
Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.
About The Lee Thompson Co
The Lee Thompson Co has been heating and cooling Houston since 1961, which makes it one of the oldest names on this list. The family-owned company works from Elmview Drive in Spring Branch and serves west and southwest Houston along with communities such as Alief, Barker, Brookshire, Cinco Ranch, Cypress and Hockley.
The website shares some numbers that reflect that long history. It says the company has about 30 employees and has completed more than 27,000 residential projects and more than 12,000 commercial projects. It works on all brands, features American Standard equipment, and describes itself as fully licensed and insured. Financing is available, and the Google profile lists the business as open 24 hours.
The reviews show the loyalty that comes with six decades in one city. One couple has used Lee Thompson since moving to the Heights in the early 1990s and still calls the company even after moving to League City. Another praised a tune-up technician named Billy Salazar for arriving promptly, working efficiently and explaining everything transparently. Reviews are steady across recent months at 4.9.
The website does not publish a specific Texas license number, warranty terms or free estimate policy on the pages we reviewed, so ask about those when you call.
Who it suits: homeowners and small businesses in west and southwest Houston who want a long-established family company that handles both residential and commercial work. Who it suits less well: customers on the east side of the city, which is outside its main area.
Before booking, ask for the TDLR license number, what warranty covers labor, and whether a maintenance agreement is available for yearly tune-ups.
iWhere this information comes from
Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.
Credentials
- Fully licensed and insuredReported
- HVAC licenceTACLA2337CReported
- HVAC licenceTDLR: TACLA2337CReported
iWhat verified means here
Verified means we checked the credential against the authority that issues it and recorded the date. Reported means the business told us and we could not independently confirm it. We publish both, labelled, rather than dropping what we could not check.
Reputation by Source
We show each source separately rather than blending them into a single score, because they measure different things.
Google
4.9/ 5
528 customer reviews
TenBestFind
Editorially reviewed
Ranked #9 in Houston hvac, September 2026
Company Pricing & Estimates
What this company publishes about its own pricing.
- Financing
- Available
- Emergency callout
- Available 24/7
Local Market Pricing
What Houston homeowners generally pay, independent of this company.
- AC replacement, existing ductwork
- $5,500–$9,500
- Heat pump replacement
- $7,500–$13,800
- Furnace replacement
- $3,500–$7,500
- Repair call
- $150–$600
Project Photos
Business-submitted, reviewed by our editors
Project Videos
From the company's own channel and website. Loads only when you press play.
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The Lee Thompson Co FAQs
Does The Lee Thompson Co work on commercial buildings?
Yes. The company reports more than 12,000 commercial projects alongside more than 27,000 residential jobs since it opened in 1961.
What areas does The Lee Thompson Co serve?
It serves west and southwest Houston plus communities such as Alief, Barker, Brookshire, Cinco Ranch, Cypress and Hockley.
Is The Lee Thompson Co licensed and insured?
We checked 0 of 3 credentials against the issuing authority. Verified items carry the date we checked; reported items are what the business told us and we could not independently confirm.
What areas does The Lee Thompson Co serve?
Houston, Cypress, Bellaire, Cinco Ranch, Alief, Barker, Brookshire, Hockley, Hempstead, Fresno, Channelview, Crosby, Deer Park, Galena Park. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.
Does The Lee Thompson Co offer emergency service?
Yes, the company lists emergency availability. Response time depends on demand, and after a storm every company in the market is stretched.
What warranty do they offer?
Warranty terms are not on file. Ask for them in writing before work starts.
How was this profile built?
Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.
Can a business pay to improve its profile?
A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.
Is Something Incorrect?
Business information changes. Tell us about an address, phone, website, service area, credential or ownership change, or let us know if this company has closed.
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iWhat claiming does
Claiming lets you correct and maintain the factual information on this profile. Claiming or upgrading a profile does not guarantee inclusion in a TenBestFind ranking and never affects ranking position, which is decided editorially.
About This Business Profile
- Last reviewed
- September 2026
- Profile last updated
- September 18, 2026
- Google review data updated
- September 17, 2026
- Sources checked
- Issuing authorities, Google Business Profile, Company website
- Sponsorship status
- No commercial relationship