Fast & Affordable HVAC Service When Your AC Breaks Down
March 2026
Researched rankings in 38 cities across the United States and Canada. Re-checked every 90 days.
Company Facts
The work
Where
Money and guarantees
Editorial Review
Mr. Reliable holds 4.9 from 825 Google reviews, read September 17, 2026, publishes its Texas license and lists BBB A+ and NCI credentials. Reviewers credit technicians with honest diagnoses that avoided unnecessary repairs. The founding year and warranty terms are not published.
Best for: quick diagnostics and membership-based maintenance in west Houston
Customer ratings shown here come from Google. They are separate from our editorial review above.
Google rating
4.9
Based on 825 Google reviews
Review data updated September 17, 2026
Editorial Ranking
It holds position 10 in 10 Best HVAC Companies in Houston, TX.
Based in Houston, TX.
Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.
Mr. Reliable Heating & Air works from Brittmoore Road in west Houston, near the Energy Corridor and Spring Branch. Its website lists a wide service area, including Houston, Alief, Bellaire, Cinco Ranch, Cypress, Fulshear, Atascocita and Conroe.
The company repairs, maintains and installs heating and cooling systems. It publishes its Texas air conditioning contractor license, TACLB116952E, describes itself as fully licensed and insured, and says it holds an A+ rating from the Better Business Bureau and certification from the National Comfort Institute, a training body focused on system performance. Customers can book online, and the company runs a maintenance membership it calls the White Glove Club. Financing is available.
The reviews often describe honest diagnostics. In one, a technician named Leo arrived on time, ran a diagnostic and found the problem was simple, rather than recommending an expensive repair. Another customer thanked technician Richard Gonzales for sorting out an issue after a frustrating experience elsewhere. Daniel and Edgar are also mentioned. Most recent reviews are from the past couple of months, so it is worth scrolling back further on Google to see the longer pattern.
The Google profile lists Mr. Reliable as open 24 hours. The website does not state a founding year or specific warranty terms on the pages we reviewed.
Who it suits: west Houston homeowners who want a licensed company with online booking, an honest diagnosis and a maintenance membership. Who it suits less well: anyone who values a long published company history.
Before booking, ask what the White Glove Club includes, what warranty covers the labor, and whether the diagnostic fee is credited toward the repair.
Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.
Verified means we checked the credential against the authority that issues it and recorded the date. Reported means the business told us and we could not independently confirm it. We publish both, labelled, rather than dropping what we could not check.
We show each source separately rather than blending them into a single score, because they measure different things.
4.9/ 5
825 customer reviews
A+
Editorially reviewed
Ranked #10 in Houston hvac, September 2026
What this company publishes about its own pricing.
What Houston homeowners generally pay, independent of this company.
Business-submitted, reviewed by our editors
From the company's own channel and website. Loads only when you press play.
It is Mr. Reliable's maintenance membership, which covers regular tune-ups. Ask what it costs and which services and discounts it includes.
Yes. Its website publishes Texas air conditioning contractor license TACLB116952E and says the company is fully licensed and insured.
We checked 0 of 7 credentials against the issuing authority. Verified items carry the date we checked; reported items are what the business told us and we could not independently confirm.
Houston, Conroe, Katy, Humble, Cypress, Bellaire, Cinco Ranch, Alief, Hockley, Atascocita, Fulshear, Magnolia, Missouri City, Montrose. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.
Yes, the company lists emergency availability. Response time depends on demand, and after a storm every company in the market is stretched.
Warranty terms are not on file. Ask for them in writing before work starts.
Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.
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