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716-PLUMBER

Plumbing Company in Buffalo, New York. Serving West Seneca, Tonawanda and surrounding areas.

5.0on Google · 129 reviews
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  • Top 10 Winner
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    Key business information or ownership has been verified against a primary source.
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    The company currently appears in at least one active TenBestFind Top 10 ranking.
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Quick Overview

iHow this is made

This summary is generated from the verified data on this profile: services, service area, credentials, warranty terms and the company's Google review record. It is reviewed by an editor before publishing and refreshed whenever the underlying data changes. Nothing here is asserted that is not stated elsewhere on this page.

Editorial Standards →

A Buffalo outfit whose name doubles as its number, 716-PLUMBER covers a wider spread of work than most residential plumbing firms: repairs and fixture swaps, drain and sewer snaking with camera inspection, tank and tankless water heaters, gas lines, sump pumps, and furnace, boiler and air conditioning work. It also runs excavation, which means water service and sewer line replacement, trenching, grading and drainage can be handled by the same company rather than subcontracted out. Residential and commercial jobs are both listed, including build-outs and new construction. Its Google Business Profile showed a 5.0 rating from 129 reviews when read on September 4, 2026, which is a strong record for a company of this size. The service area stretches well past the city line, taking in Amherst, Hamburg, Lockport, Orchard Park, Niagara Falls and dozens of other Western New York towns. Good fit for anyone who wants one contractor for a plumbing and heating problem that turns out to need a digger.

  • Best for buffalo-area jobs that start inside the house and end with a machine in the yard
  • 5.0 Google rating from 129 reviews as read on September 4, 2026
  • No pricing, call-out fees or warranty terms published on the website

Company Facts

716-PLUMBER at a Glance

By the numbers

Google rating
5.0out of 5
Customer reviews
129on Google

Rating and review count pulled from Google on September 4, 2026.

The work

Best for
Buffalo-area jobs that start inside the house and end with a machine in the yard
Primary service
Plumbing

Where

Headquarters
Buffalo, NY
Service area
5 cities
Emergency service
Yes, 24/7

Money and guarantees

Free estimates
Not advertised
Financing
Not advertised

Editorial Review

Our Take on 716-PLUMBER

The service list here is unusually wide for a company of this apparent size, and the excavation side is the part that separates it from the field. A 5.0 average across 129 reviews on the Google profile, read on September 4, 2026, is a strong signal, though we would still read the recent ones. Pricing, licensing details and warranty terms are not published, so treat the first phone call as a fact-finding exercise.

Best for: Buffalo-area jobs that start inside the house and end with a machine in the yard

What We Like

  • 5.0 Google rating from 129 reviews as read on September 4, 2026
  • Plumbing, drain and sewer, water heating and HVAC handled by one company
  • In-house excavation for water service, sewer lines, trenching and drainage
  • Both residential and commercial work, including build-outs and new construction
  • Service area covers Buffalo and dozens of Western New York towns
  • Website states around-the-clock availability for emergencies

Things to Consider

  • No pricing, call-out fees or warranty terms published on the website
  • Licence numbers, insurance details and crew size are not stated publicly
  • Wide service area means travel time to outlying towns may vary
  • Backflow certification is a company claim and worth verifying directly

Google Reviews for 716-PLUMBER

Customer ratings shown here come from Google. They are separate from our editorial review above.

Google rating

5.0

Based on 129 Google reviews

Review data updated September 4, 2026

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Rating Distribution

  • 5 stars100%
iAbout this distribution

The distribution reflects the 129 Google reviews available when this profile's review data was last refreshed on September 4, 2026. Ratings and counts change continuously on Google, so figures here may lag the live profile slightly. We publish only the values returned by the source, never estimates for missing bands.

Editorial Standards →

Ranked#9of 10 plumbers in Buffalo, NYre-checked September 2026

Editorial Ranking

Why 716-PLUMBER Made Our Top 10

It holds position 9 in 10 Best Plumbers in Buffalo, NY.

See the Full Buffalo RankingResearched by Dana Whitfield · positions cannot be bought

Services Offered

Specialties

  • Excavation and underground utility work
  • Commercial mechanical work
  • Emergency plumbing
  • Plumbing repair and service
  • Commercial build-outs
  • Commercial new builds
  • Residential remodels
  • Residential new builds

Areas Served

Based in Buffalo, NY.

iAbout service coverage

Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.

Editorial Standards →

About 716-PLUMBER

Most homeowners in Western New York end up dealing with at least two contractors when a plumbing problem gets serious: one to diagnose it inside the house, another to bring a machine and open the ground outside. The pitch from this 716 plumber is that both sides sit in the same company. The website lists plumbing repair and service alongside water line installation and replacement, sewer line repair, site utilities and trenching, foundation excavation, and grading and drainage work. For a lot of Buffalo properties, that combination matters more than it might elsewhere.

The range is genuinely broad. Inside work covers repairs and service calls, residential remodels and new builds, commercial build-outs, natural gas lines, water filtration, backflow testing described as certified, sump pumps, garbage disposals, frozen pipes and emergency call-outs. Drain and sewer services include interior drain line cleaning, sewer cleaning, bubbler replacement and video inspection of lines. Water heating runs from standard tank units to tankless, indirect and commercial systems. Then there is a full heating and cooling arm: furnace repair, maintenance and installation, boiler work, ductless and unitary heat pumps, air conditioning, plus commercial HVAC and commercial boilers. That is a mechanical contractor's list rather than a one-van plumber's list, and it suggests a team with more than one skill set on the payroll.

On reputation, the Google Business Profile read on September 4, 2026 showed a 5.0 average across 129 reviews. A perfect average at that volume is uncommon and worth a look for yourself, since reading the substance of recent reviews tells you more than the number does. The company also maintains Instagram and Facebook pages, which is a reasonable way to see actual job photos before you call.

Buffalo's building stock explains a lot of the demand. Large stretches of the city and the older ring suburbs date from before the Second World War, which means galvanised supply lines that have narrowed to a trickle, cast iron and clay sewer laterals with root intrusion at the joints, and cellars where the floor drain is the lowest point in the house. Winter adds its own workload: pipes running through uninsulated crawl spaces and along exterior walls freeze, and the thaw is when the leak shows up. Spring brings groundwater and sump pump failures. A contractor who can snake a line, put a camera down it, and then dig and replace the failed section is doing three jobs that would otherwise involve three phone calls.

The excavation capability also speaks to the water service question. Older Buffalo homes may still have lead or undersized galvanised service lines from the main to the meter, and replacement is a permitted, excavated job that often involves coordination with the municipality. Trenchless water service repair appears on the service list, which is worth asking about, since a trenchless pull can spare a driveway or a mature front lawn where an open trench would not.

Who this suits: households and businesses that want one number for plumbing, drains, water heating and HVAC, and who may need digging as part of the fix. Landlords and small commercial operators across the 716 should find the commercial build-out and boiler work relevant. Anyone who wants a narrowly specialist firm, say a company that does nothing but trenchless lining or nothing but high-efficiency boiler retrofits, may prefer a shop with a single focus. The published material does not give pricing, warranty terms, licence numbers or the size of the crew, so those are questions for the first call rather than assumptions to make.

Worth asking before you book: whether the diagnostic or trip charge is separate from the repair, how after-hours and weekend rates differ from standard hours, whether the quote is flat-rate or hourly, who pulls the permit on a sewer or water service replacement and whether restoration of the lawn or drive is included, and what warranty covers both parts and labour. On heating work, ask which brands they install and whether they handle NYSEG or utility rebate paperwork. On a sewer job, ask for the camera footage before and after.

Coverage is wide, taking in Amherst, Cheektowaga, Clarence, Depew, East Aurora, Grand Island, Hamburg, Kenmore, Lackawanna, Lancaster, Lockport, Niagara Falls, North Tonawanda, Orchard Park, Tonawanda, West Seneca, Williamsville and a long list of smaller Erie, Niagara and Genesee County communities. The website says service runs around the clock, which for a burst pipe in February is the detail that counts. As a 716 plumber operating across that much ground, response time will naturally vary with distance and demand, so ask for a realistic window when you call.

iWhere this information comes from

Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.

Editorial Standards →

Credentials

  • Backflow CertifiedReported
iWhat verified means here

Verified means we checked the credential against the authority that issues it and recorded the date. Reported means the business told us and we could not independently confirm it. We publish both, labelled, rather than dropping what we could not check.

Editorial Standards →

Reputation by Source

We show each source separately rather than blending them into a single score, because they measure different things.

  • Google

    5.0/ 5

    129 customer reviews

  • TenBestFind

    Editorially reviewed

    Ranked #9 in Buffalo plumbers, September 2026

Company Pricing & Estimates

What this company publishes about its own pricing.

Emergency callout
Available 24/7

Project Photos

Business-submitted, reviewed by our editors

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Similar Plumbers in Buffalo

716-PLUMBER FAQs

  • What areas does 716-PLUMBER cover?

    Buffalo and a wide swathe of Western New York. The published list includes Amherst, Cheektowaga, Clarence, Depew, East Aurora, Eden, Grand Island, Hamburg, Kenmore, Lackawanna, Lancaster, Lewiston, Lockport, Niagara Falls, North Tonawanda, Orchard Park, Springville, Tonawanda, West Seneca and Williamsville, along with smaller communities such as Akron, Attica, Batavia, Corfu, Gowanda and Arcade. If you are near the edge of that range, confirm travel time when you book.

  • Do they handle emergency call-outs?

    The website says the team serves residential and commercial clients around the clock, so burst pipes and failed water heaters are within scope. Emergency rates are not published, so ask what the after-hours charge is and whether the diagnostic fee is credited against the repair before the van is dispatched.

  • Can they replace a sewer or water line, not just clear it?

    Yes, replacement is listed alongside cleaning. The company runs its own excavation services, covering water line installation and replacement, sewer line installation and repair, trenching and site utilities, plus trenchless water service repair. Having the digging in-house is why this 716 plumber can take a job from camera inspection through to a new line without bringing in a separate contractor.

  • How good are the reviews?

    The Google Business Profile showed a 5.0 rating from 129 reviews when read on September 4, 2026. That is a strong record, and worth reading through rather than taking at face value, since the detail in recent reviews tells you how the company handles scheduling, quoting and follow-up.

  • Do they do heating and air conditioning as well as plumbing?

    Yes. The heating and cooling side covers furnace repair, maintenance and installation, boiler installation and servicing, ductless and unitary heat pumps, and air conditioning repair, maintenance and installation. Commercial HVAC and commercial boilers are also listed, which suits landlords and small business premises in the Buffalo area.

  • What should I ask before agreeing to a quote?

    Ask how the price is structured and what happens if the job grows. Specifically: is the quote flat-rate or hourly, is the trip or diagnostic charge separate, who pulls and pays for the permit on a sewer or water service job, is lawn and driveway restoration included after excavation, and what the warranty covers on both parts and labour. None of this is published, so get it in writing.

  • How do I contact them?

    By phone at (716) 758-6237, which spells out as 716-PLUMBER, or by text and the contact form on 716-plumber.com. There is also an email address on the site, and the company posts to Instagram and Facebook if you want to see recent job photos first.

  • Is 716-PLUMBER licensed and insured?

    We checked 0 of 1 credentials against the issuing authority. Verified items carry the date we checked; reported items are what the business told us and we could not independently confirm.

  • What areas does 716-PLUMBER serve?

    Buffalo, West Seneca, Tonawanda, Hamburg, Amherst. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.

  • Does 716-PLUMBER offer emergency service?

    Yes, the company lists emergency availability. Response time depends on demand, and after a storm every company in the market is stretched.

  • What warranty do they offer?

    Warranty terms are not on file. Ask for them in writing before work starts.

  • How was this profile built?

    Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.

  • Can a business pay to improve its profile?

    A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.

Is Something Incorrect?

Business information changes. Tell us about an address, phone, website, service area, credential or ownership change, or let us know if this company has closed.

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About This Business Profile

Last reviewed
September 2026
Profile last updated
September 18, 2026
Google review data updated
September 4, 2026
Reviewed by
Dana Whitfield, Senior editor, home services
Sources checked
Issuing authorities, Google Business Profile, Company website
Sponsorship status
No commercial relationship

Dana runs the editorial side of TenBestFind. She built the research process, decides which markets get covered next, and writes the plumbing and chimney rankings herself. Before this she spent eleven years as a consumer reporter covering contractor licensing and home improvement fraud.