PCS Plumbing and Heating - Buffalo, New York
March 2020
Company Facts
PCS Plumbing & Heating Inc at a Glance
The work
- Best for
- scheduled plumbing, heating and sewer excavation work in older Buffalo homes
- Primary service
- Plumbing
Where
- Headquarters
- Buffalo, NY
- Service area
- 5 cities
- Emergency service
- Business hours only
Money and guarantees
- Free estimates
- Not advertised
- Financing
- Not advertised
Editorial Review
Our Take on PCS Plumbing & Heating Inc
A 4.9 average across 323 Google reviews puts this shop among the better reviewed plumbers in the Buffalo market, and the combination of plumbing, HVAC and excavation under one roof is genuinely useful in a city of old houses and clay laterals. The weekday-only published hours are the trade-off worth knowing about before you call.
Best for: scheduled plumbing, heating and sewer excavation work in older Buffalo homes
What We Like
- 4.9 average from 323 Google reviews, read September 4, 2026
- Plumbing, heating and air conditioning handled by one contractor
- Offers excavation for sewer and water service replacement, which many plumbers subcontract
- Trading since 2007 per its own site, with several long-standing local plumbing businesses merged in
- Fixed South Park Avenue address and named owners and office staff listed publicly
Things to Consider
- Published hours are weekdays only, 7:30 AM to 4 PM, with no advertised 24-hour emergency service
- No pricing, call-out fee or warranty terms are published, so ask before booking
- Lawn and curb restoration after excavation may wait for spring thaw
Google Reviews for PCS Plumbing & Heating Inc
Customer ratings shown here come from Google. They are separate from our editorial review above.
Google rating
4.9
Based on 324 Google reviews
Review data updated September 24, 2026
Rating Distribution
- 5 stars96%
- 4 stars1%
- 3 stars1%
- 2 stars1%
- 1 star2%
iAbout this distribution
The distribution reflects the 324 Google reviews available when this profile's review data was last refreshed on September 24, 2026. Ratings and counts change continuously on Google, so figures here may lag the live profile slightly. We publish only the values returned by the source, never estimates for missing bands.
Recent Google Reviews
- Dylan Roche5.0We had a broken sewer trap at our property, so I called several different plumbing companies in the area to get quotes for repairing the trap and sewer line. Although we ultimately didn’t end up hiring PCS Plumbing for the excavation and repair, I wanted to take the time to leave a review because of how helpful Jared was. He took the time to troubleshoot the problem with me over the phone, answered all of my questions, and offered some great advice without trying to pressure me into using their services. It’s refreshing to come across someone who is willing to take the time to help, even when they know they may not get the job. Thanks, Jared, for taking the time to help me out. I really appreciate it!September 2026Google
- Jon Mirro5.0OUTSTANDING doesn’t says enough. The knowledge and understanding of the issue I was having at my home was excellent. Crew we not only one time they were efficient, courteous with out being phony, fast and CLEAN! They left the place immaculate. The job was so fast, so efficient that the neighbors called to compliment them. 10/10August 2026Google
- Paul McCarthy5.0Had a last minute job the town made us do to put a bubbler in before a house sale. Was looking for quotes 3 wks before close. 3/6 plumbers responded. PCS was a referral from another plumber that was too busy. Not only were they less expensive by 20-30% but they managed to squeeze us in before the close when they had a cancellation.July 2026Google
- M Devantier5.0We had plugged up sinks and I reached out to PCS plumbing and I was able to get same-day service at the house. Will was my technician and he was absolutely outstanding and professional & Knowledgeable. He was very thorough looking through all the plumbing that led from the kitchen to down in the basement ceiling.. He was able to get it snaked out in no time. Will, thank you very much for everything you did to help me! You are very personable & professional!July 2026Google
- Jen Nolan5.0We had a somewhat complex issue and Jared helped us through the process, he offered multiple scenarios, different quotes, was always available for questions, and actually listened and explained each pro and con. If i could rate PCS and Jared each with 100 stars, we would. This is the most open, honest, trusting company that isn’t pricing you out. If only they could expand their services to all other needs homeowners require.June 2026Google
- Paula Donohue5.0Would highly recommend PCS. Really great staff, did excellent work in very timely manner, answered all my questions. I hope I never need them again but they would be the first I would call if I ever have another plumbIng issueJune 2026Google
Ranked#1of 10 plumbers in Buffalo, NYre-checked September 2026
Editorial Ranking
Why PCS Plumbing & Heating Inc Made Our Top 10
It took first place in 10 Best Plumbers in Buffalo, NY.
See the Full Buffalo RankingResearched by Dana Whitfield · positions cannot be bought
Services Offered
Specialties
- Customer satisfaction
- Plumbing installation
- Plumbing repairs
- Plumbing excavation
- Tankless water heater installation
- HVAC services
- Air conditioning repair
- Air conditioning installation
Areas Served
Based in Buffalo, NY.
- Buffalo, NY · HQ
- West Seneca, NY
- Tonawanda, NY
- Hamburg, NY
- Amherst, NY
iAbout service coverage
Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.
About PCS Plumbing & Heating Inc
A plumbing company in South Buffalo deals with housing that was mostly built before the war, and that shapes the work. Cast iron stacks that have thinned from the inside, clay sewer laterals with root intrusion at the joints, galvanized supply lines feeding a single bathroom, basements that need a working sump and a check valve to survive a spring thaw. Add lake effect snow and long stretches below freezing, and you get the other half of a Buffalo service calendar: frozen and split pipes, boilers that quit on the coldest night, furnace tune-ups booked in October by people who learned the hard way.
PCS Plumbing & Heating Inc covers both sides of that. The company presents itself as a plumbing, HVAC and mechanical contractor, which in practice means one call can cover a leaking supply line, a tankless water heater swap, a furnace or boiler repair, or an air conditioning install. It has been in business since 2007 according to its own website, and describes itself as licensed, bonded and insured, family-owned and locally involved. It also lists several older area plumbing businesses that have come under the same roof, among them John Huck Plumbing, Zinzola Plumbing, Vogel Plumbing and Freddie's Plumbing. That kind of consolidation usually means a larger crew, more trucks and a broader parts inventory than a two-person operation can manage.
Excavation is worth flagging because not every plumber offers it. Digging up a collapsed sewer lateral or a failing water service in a city lot involves permits, locates, a road or lawn opening, and often a return visit once the ground thaws to reset the curb and put topsoil back. One of the reviews published on the company's own site describes exactly that sequence, estimate early in the week and excavation finished by Thursday, with the lawn restoration scheduled for spring. Treat testimonials on a company site as selected examples, but the description of how a Buffalo dig actually unfolds is accurate to the trade.
The published schedule is the main thing to plan around. Hours listed are Monday through Friday, 7:30 AM to 4 PM, with Saturday and Sunday closed. Reviews mention someone coming out on a weekend to correct a wiring fault after a water heater install, so there may be some flexibility for existing jobs, but the profile does not advertise 24-hour emergency dispatch or overtime rates. If you are standing in a flooded basement at midnight, ask whether anyone is on call before you assume it. For planned work, replacements, seasonal HVAC service and anything requiring a permit or a machine, the weekday model is perfectly workable and often cheaper than paying after-hours premiums elsewhere.
On reputation, the Google Business Profile for pcs plumbing heating inc showed a 4.9 average from 323 reviews when read on September 4, 2026. Three hundred plus reviews at that average is a meaningful sample, not a handful of friends, and the recurring themes in the visible feedback are punctuality, cleanup and helpful office staff. There is also a Better Business Bureau listing linked from the site, along with Facebook, LinkedIn and YouTube pages, which is more of a paper trail than many local plumbers keep.
Good fit: Buffalo and Erie County homeowners who want plumbing and heating handled by one contractor, anyone facing sewer or water service replacement in an older city lot, and small commercial customers who need a shop with mechanical capability. Less good fit: renters or landlords who need someone on the doorstep at 2 AM, or anyone shopping purely on the lowest hourly rate.
Before booking, ask a few practical questions. Is the visit charged as a diagnostic fee, and is it credited toward the repair? Who pulls the City of Buffalo or town permit on a water service or sewer replacement, and is restoration included in the quoted price or billed separately in spring? For a water heater or tankless unit, what is the manufacturer warranty on parts, what is the labour warranty, and who registers the equipment? For HVAC, whether a service agreement covers seasonal tune-ups on both the furnace and the AC. Compared with the national franchise operations working the Buffalo market, a shop like pcs plumbing heating inc tends to trade the polished dispatch app for a crew that has been down these streets for years, and a phone answered by someone in the office.
iWhere this information comes from
Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.
Reputation by Source
We show each source separately rather than blending them into a single score, because they measure different things.
Google
4.9/ 5
324 customer reviews
TenBestFind
Editorially reviewed
Ranked #1 in Buffalo plumbers, September 2026
Project Photos
Business-submitted, reviewed by our editors
Project Videos
From the company's own channel and website. Loads only when you press play.
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PCS Plumbing & Heating Inc FAQs
Is PCS Plumbing available for emergencies at night or on weekends?
Its published hours are Monday to Friday, 7:30 AM to 4 PM, with Saturday and Sunday closed, and no 24-hour service is advertised. Customer reviews on the company's own site mention a technician returning over a weekend to sort a fault after an install, so there may be some flexibility for jobs already underway. If you need after-hours cover, call and ask directly rather than assuming it is offered.
Do they handle sewer line replacement, not just drain cleaning?
Yes, plumbing excavation is listed among its services, which covers digging and replacing failed sewer and water lines. In Buffalo that usually means a permit, utility locates, an opening in the lawn or road, and final restoration once the ground has thawed. Ask whether the quote includes curb repair and topsoil, and when that part is scheduled.
How is pcs plumbing heating inc rated?
Its Google Business Profile showed 4.9 out of 5 from 323 reviews when read on September 4, 2026. That is a large enough sample to be meaningful. The company also links to a Better Business Bureau profile and maintains Facebook, LinkedIn and YouTube pages.
Do they do heating and air conditioning as well as plumbing?
Yes. The company lists furnace tune-ups, furnace and boiler repairs, and air conditioning repair, tune-ups and installation alongside its plumbing work. Having one contractor for both is practical in Buffalo, where a basement often holds the boiler, the water heater and the sump pump within a few feet of each other.
Where are they based and how far do they travel?
The shop is at 2286 South Park Avenue in Buffalo, NY 14220, in the south of the city. Its website describes service to residents and business owners in the greater Buffalo area. For outlying parts of Erie County or Niagara County, confirm coverage when you book.
How long has the company been in business?
Since 2007, according to its own website. It has also brought in several older Western New York plumbing businesses over time, naming John Huck Plumbing, Zinzola Plumbing, Vogel Plumbing and Freddie's Plumbing, which is why some longtime customers of those firms now deal with the same crew under a different name.
What should I ask before booking a water heater or tankless install?
Ask what the total installed price covers, including venting changes, gas line work, permits and disposal of the old unit. Also confirm the manufacturer parts warranty, the length of the labour warranty, and who registers the equipment. Tankless units in particular need adequate gas supply and venting, so a site look before the quote is normal.
Is PCS Plumbing & Heating Inc licensed and insured?
We have no credential records on file for this company yet. Ask for the certificate directly from the insurer before booking work.
What areas does PCS Plumbing & Heating Inc serve?
Buffalo, West Seneca, Tonawanda, Hamburg, Amherst. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.
Does PCS Plumbing & Heating Inc offer emergency service?
Emergency availability is not listed for this company. If you need an urgent call-out, check the ranking for companies that do list it.
What warranty do they offer?
Warranty terms are not on file. Ask for them in writing before work starts.
How was this profile built?
Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.
Can a business pay to improve its profile?
A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.
Is Something Incorrect?
Business information changes. Tell us about an address, phone, website, service area, credential or ownership change, or let us know if this company has closed.
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About This Business Profile
- Last reviewed
- September 2026
- Profile last updated
- September 24, 2026
- Google review data updated
- September 24, 2026
- Reviewed by
- Dana Whitfield, Senior editor, home services
- Sources checked
- Google Business Profile, Company website
- Sponsorship status
- No commercial relationship
Dana runs the editorial side of TenBestFind. She built the research process, decides which markets get covered next, and writes the plumbing and chimney rankings herself. Before this she spent eleven years as a consumer reporter covering contractor licensing and home improvement fraud.