Bliss Plumbing

Company Facts

Bliss Plumbing at a Glance

By the numbers

Google rating

4.9out of 5

Customer reviews

565on Google

Rating and review count pulled from Google on September 4, 2026.

What We Like

• 4.9 rating from 565 reviews on its Google Business Profile, read September 4, 2026
• Handles both small repairs and larger projects like full home repiping and sewer line work
• Dedicated commercial line including backflow testing, lift stations and build-outs
• Tankless water heater installation plus an ongoing maintenance service
• Wide service footprint across Mecklenburg, Cabarrus, Gaston, Iredell and Union counties

Things to Consider

• Published hours are weekdays only, 8 AM to 4:30 PM, with weekends closed, despite emergency service being advertised
• Pricing, diagnostic fees and free estimate eligibility are not published and need confirming by phone
• Some renovation coordination and appliance installation is noted as an additional cost

Google rating

4.9

Based on 565 Google reviews

Review data updated September 4, 2026

View on Google Maps →

Rating Distribution

• 5 stars96%
• 4 stars2%
• 3 stars1%
• 2 stars0%
• 1 star2%

Polybutylene and galvanized pipe replacement sit right at the top of the service list here, and that tells you something about the housing stock this company works in. Charlotte grew hard through the 1970s and 1980s, and plenty of homes from that era still carry grey polybutylene supply lines that fail at the fittings without warning. Bliss Plumbing lists full home repiping as a standard offering alongside defective and galvanized pipe replacement, which puts it in the category of firms comfortable taking on multi-day work rather than only quick fixes.

The day-to-day range is broad. Toilet repairs and unclogs, sink and faucet work, tub and shower installs, garbage disposals, washing machine hose replacement, bidets and whirlpool fixtures. On the diagnostic side the company advertises video camera leak detection, wall leak detection and slab leak location, which matters a great deal in this market. A large share of Charlotte houses built from the 1990s onward sit on slab foundations, and when a supply line under that concrete starts weeping, the difference between a skilled locate and a guess is measured in how much floor comes up.

Commercial work is handled as its own line rather than as an afterthought. Backflow preventer testing and repair, lift station maintenance, commercial water heater replacement and video inspection are all listed, along with new construction and commercial build-outs. Mecklenburg County and the City of Charlotte both require annual backflow assembly testing on many commercial and irrigation connections, so a restaurant owner or property manager needing a certified test and paperwork is a natural fit for a company that already does that work.

Water heaters deserve their own mention. Beyond conventional gas and electric repair and replacement, the company promotes tankless installation and a tankless maintenance service, which is sensible given how much Charlotte-area water can scale a heat exchanger over a few years. If you are considering going tankless, ask about gas line sizing and venting, because an existing half-inch line feeding a forty-gallon tank often will not support a modern condensing unit without an upgrade, and the cost of that upgrade should appear on the quote, not as a surprise later.

Hours are the thing to plan around. The published schedule runs Monday through Friday, 8 AM to 4:30 PM, with Saturday and Sunday closed, even though the website promotes emergency plumbing service. Anyone with a genuine after-hours failure should call and confirm what the response actually looks like outside those hours and what the call-out charge is, rather than assuming. For scheduled work, a repipe, a heater swap, a bathroom remodel rough-in, weekday-only hours are rarely a problem.

The reputation signal is strong. On its Google Business Profile, read on September 4, 2026, Bliss Plumbing showed a 4.9 rating across 565 reviews. Volume like that usually reflects years of steady residential work rather than a handful of large jobs, and it is worth reading through a page or two of the recent ones to see whether the comments cluster around the kind of job you need. The company also maintains a Better Business Bureau listing and active Facebook and Instagram pages.

On pricing, the site describes upfront and honest quotes, offers financing and says some projects may qualify for a free estimate. Treat that as the company's own framing and pin it down on the phone. Reasonable questions before booking: is the price flat-rate per job or hourly plus parts, does the diagnostic fee get credited against the repair, who pulls the permit on repipes and water heater replacements, and what warranty covers labour as distinct from the manufacturer's coverage on the fixture. Mecklenburg County inspections on water heater and repipe work are routine, and a licensed plumber should handle that without prompting.

Who it suits: homeowners across north Charlotte, Huntersville, Concord, Matthews, Mint Hill and out toward Mooresville and Gastonia who want one company for both the small annoyances and the bigger pipe and sewer projects, plus small commercial operators who need recurring backflow and water heater work. Who it suits less: anyone whose main requirement is a twenty-four hour answer, or who wants a specialist trenchless sewer contractor with a single narrow focus. Compared with the national franchise operations working this market, an independent shop of this size tends to give you more continuity in who turns up, and rather less in the way of round-the-clock dispatch.

About This Business Profile

Last reviewed

September 2026

Profile last updated

September 18, 2026

Google review data updated

September 4, 2026

Reviewed by

Dana Whitfield, Senior editor, home services

Sources checked

Google Business Profile, Company website

Sponsorship status

No commercial relationship