Brody Pennell Heating & Air Conditioning video
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Researched rankings in 38 cities across the United States and Canada. Re-checked every 90 days.
Company Facts
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Where
Money and guarantees
Editorial Review
Brody Pennell combines 80 years in LA with 4.8 from about 5,000 Google reviews, read September 17, 2026, and strong Carrier credentials. It is a safe choice for a new Carrier system. One review notes post-install adjustments were needed, so confirm how follow-up visits work.
Best for: Westside homeowners who want a Carrier system from an 80-year-old company
Customer ratings shown here come from Google. They are separate from our editorial review above.
Google rating
4.8
Based on 5000 Google reviews
Review data updated September 17, 2026
Editorial Ranking
It holds position 4 in 10 Best HVAC Companies in Los Angeles, CA.
Based in Los Angeles, CA.
Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.
Brody Pennell Heating & Air Conditioning has been working in Los Angeles since 1945, which makes it one of the oldest HVAC companies in the city. It is based on Venice Boulevard near Palms and Culver City, and it serves a wide stretch of the region, including Bel Air, Beverly Hills, Brentwood, Burbank, Culver City, El Segundo, Inglewood and Canyon Country.
The company handles residential and commercial heating and cooling, from repairs and maintenance to full system replacements. Carrier is its main brand, and the website says Brody Pennell is the only Carrier dealer in West Los Angeles and was the only Carrier President's Award recipient in Los Angeles and Orange counties for 2021. Those are the company's own claims, but they point to a long relationship with the manufacturer. Brody Pennell also advertises 24/7 emergency service, free estimates and financing.
With about 5,000 Google reviews, it has one of the largest review bases of any LA HVAC company. Recent reviews are warm and detailed. One homeowner compared many providers before choosing Brody Pennell and praised a technician for being personable, honest and a good listener. Another described an install crew that arrived clean and ready, did careful work, and noted the system still needed a few adjustments afterward. Technicians such as Juan, Luis, Daniel Bautista and Manuel Barrios are named.
The Google profile lists Brody Pennell as open 24 hours. The website does not publish a CSLB license number or warranty terms on the pages we reviewed, so ask for both.
Who it suits: Westside and South Bay homeowners who want a Carrier system installed and serviced by a company with eight decades of history. Who it suits less well: anyone who wants a brand other than Carrier, or a small owner-operated shop.
Before signing, ask for the CSLB license number, what warranty comes with Carrier equipment and labor, and how follow-up adjustments are scheduled after an install.
Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.
Verified means we checked the credential against the authority that issues it and recorded the date. Reported means the business told us and we could not independently confirm it. We publish both, labelled, rather than dropping what we could not check.
We show each source separately rather than blending them into a single score, because they measure different things.
4.8/ 5
5000 customer reviews
Editorially reviewed
Ranked #4 in Los Angeles hvac, September 2026
What this company publishes about its own pricing.
What Los Angeles homeowners generally pay, independent of this company.
Business-submitted, reviewed by our editors
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Brody Pennell has served Los Angeles since 1945, making it one of the oldest HVAC companies in the city.
Carrier is its main brand. The company describes itself as the only Carrier dealer in West Los Angeles and a 2021 Carrier President's Award recipient.
We checked 0 of 5 credentials against the issuing authority. Verified items carry the date we checked; reported items are what the business told us and we could not independently confirm.
Los Angeles. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.
Yes, the company lists emergency availability. Response time depends on demand, and after a storm every company in the market is stretched.
Warranty terms are not on file. Ask for them in writing before work starts.
Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.
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