Company Facts
Charlotte Plumbing Repair at a Glance
The work
- Best for
- weekday drain, water heater and fixture repairs for Charlotte homeowners
- Primary service
- Plumbing
Where
- Headquarters
- Charlotte, NC
- Service area
- Charlotte
- Emergency service
- Business hours only
Money and guarantees
- Free estimates
- Not advertised
- Financing
- Not advertised
Editorial Review
Our Take on Charlotte Plumbing Repair
A well reviewed independent with a service list broad enough to cover most of what a Charlotte house throws at you, and a 4.8 from 90 reviews to back it up. The four day published schedule is the one thing to square before booking, particularly given the emergency plumber billing on its own site. Get the diagnostic fee and permit responsibility confirmed on the phone and this is a sensible call for planned repair and replacement work.
Best for: weekday drain, water heater and fixture repairs for Charlotte homeowners
What We Like
- 4.8 rating from 90 Google reviews as read on September 4, 2026
- Broad service list covering faucets, toilets, disposals, water heaters and tankless units
- Dedicated sewer and drain section including leak detection and water and drain line repairs
- Handles gas line repair and installation as well as standard plumbing
- Takes both residential and commercial or contract work
- Northwest Charlotte base near I-85 and the 28216 corridor
Things to Consider
- Published hours show closed Monday, Saturday and Sunday, which sits oddly with the emergency plumber service listed on its own website
- No service radius is published, so outlying areas should confirm coverage
- Pricing, call out fees and warranty terms are not published and need to be asked for
- Individual review detail was not available in the research, only the overall score
Google Reviews for Charlotte Plumbing Repair
Customer ratings shown here come from Google. They are separate from our editorial review above.
Google rating
4.8
Based on 90 Google reviews
Review data updated September 24, 2026
Rating Distribution
- 5 stars94%
- 1 star6%
iAbout this distribution
The distribution reflects the 90 Google reviews available when this profile's review data was last refreshed on September 24, 2026. Ratings and counts change continuously on Google, so figures here may lag the live profile slightly. We publish only the values returned by the source, never estimates for missing bands.
Recent Google Reviews
- Bebee Watson5.0I was truly impressed by Kevin’s work ethic and amazing work. He installed a garage disposable, shower head, knob on tub , plus helped with the toilet. His prices are unbelievable low for the great services that he offers. I highly recommend him to anyone who needs help with any kind of plumbing.May 2026Google
- Eden Simmons5.0My water heater broke down unexpectedly, so I called a professional plumber for repairs. The technician arrived promptly, quickly diagnosed the problem, and fixed it on the spot. I’m glad to have hot water again and was impressed by the friendly, knowledgeable service!January 2025Google
- Maverick Adams5.0I had an issue with my garbage disposal not turning on, so I called for a repair. The technician was prompt and efficient, and they had it working again in no time. They even gave me some advice on maintaining the disposal to prevent future problems. Fantastic service!January 2025Google
- Ruby Villegas5.0My old water heater finally stopped working, and I needed a replacement. The plumber made the entire process seamless. They helped me pick a new, energy-efficient model and had it installed in no time. I now enjoy consistent hot water without worrying about high utility bills. Great experienceJanuary 2025Google
- Gene Cook5.0Charlotte Plumbing Repair saved the day when my garbage disposal stopped working. The technician was prompt, friendly, and got the problem fixed within 30 minutes. I’m really impressed with their service, and I’ll keep them in mind for any future plumbing repairs.January 2025Google
- Nayk Labnet5.0I’ve been having issues with backed-up drains for a while, so I decided to give Charlotte Plumbing a shot. They were fantastic! The technician was so thorough, using a camera to inspect the pipes and clear out the problem. My drains have been working perfectly ever since. Great experience!January 2025Google
Editorial Ranking
Why Charlotte Plumbing Repair Made Our Top 10
It holds position 2 in 10 Best Plumbers in Charlotte, NC.
Services Offered
Areas Served
Based in Charlotte, NC.
iAbout service coverage
Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.
About Charlotte Plumbing Repair
Charlotte plumbing repair covers a wide spread of work at this company, and the service list on its own website gives a fair picture of the day to day: leaky faucets, running toilets, garbage disposals that have given up, water heater repair and replacement including tankless units, expansion tanks, circulating hot water systems, sump pumps, gas line work, leak detection, and water and drain line repairs. Sewer and drain service is called out as its own section, which usually signals a firm that owns cabling and camera equipment rather than subbing that work out. Bathroom remodelling and sink or tub replacement sit alongside, and there is a commercial and contract plumbing arm too.
The address is 8516 Williamsburg Cir, in the 28216 area northwest of uptown, which puts the crew reasonably close to Coulwood, Mountain Island, Oakdale and the northern stretch of I-85. The site does not publish a service radius, so anyone in Ballantyne or Mint Hill should confirm coverage on the first call rather than assume it.
Housing stock matters here more than people expect. Charlotte has neighbourhoods built in every decade of the last hundred years, and the plumbing underneath tells you which. Older homes in Plaza Midwood, Dilworth and parts of west Charlotte may still have galvanised supply lines that have narrowed with corrosion, or cast iron drain stacks that scale up and crack at the hub. Clay sewer laterals in those areas are the classic root intrusion candidates, and the willow oaks the city is known for are exactly the tree that finds a hairline joint. Newer construction out toward Steele Creek, Highland Creek and the Union County line brings different problems: PEX manifolds, builder grade fixtures failing at the seven to ten year mark, and pressure reducing valves that quietly fail and leave a house running at 90 psi. If you are calling about slow drains in a 1950s ranch, ask whether they will camera the line before quoting a repair, because a spot repair and a full lateral replacement are very different bills.
On reputation, the Google Business Profile showed 4.8 stars across 90 reviews when read on September 4, 2026. That is a solid volume for an independent shop and a rating high enough to suggest the office handles scheduling and follow up reasonably well, though the brief does not include the text of individual reviews, so treat the number as a signal rather than a detailed account.
The hours deserve a plain reading. Published times are Tuesday to Friday, 8:30am to 6pm, with Monday, Saturday and Sunday shown as closed. The company markets emergency plumber service on its own website, and those two things sit awkwardly together. It may be that after hours calls are handled by phone outside the listed window, or that the published hours reflect office staffing only. Either way, if your situation is urgent on a weekend, call and ask directly what the response looks like and what the call out charge is, rather than relying on the listing.
Who this suits: homeowners and small commercial clients who can book within the week, who want the same firm for a water heater swap in March and a drain clog in July, and who prefer dealing with a local number over a national dispatch queue. Who it suits less: anyone who needs guaranteed round the clock coverage every day, or a landlord managing a portfolio that generates Monday morning emergencies.
Questions worth asking before you commit. Ask whether the quote is flat rate or hourly, and what the diagnostic fee is and whether it comes off the repair. Ask who pulls the Mecklenburg County permit on water heater and gas line work, because that should be the plumber, not you. Ask what warranty applies to labour as against the manufacturer warranty on parts, and whether replacing a tank heater with a tankless unit will need a gas line upsize and new venting, since that is where tankless quotes diverge sharply. For sewer work, ask for the camera footage.
Compared with the wider market, Charlotte has both large franchise operations with big fleets and after hours availability, and small independents that answer their own phones. This one reads as an established independent with a broad service list and a strong review score. That combination often means better value on straightforward charlotte plumbing repair jobs and slightly less flexibility on timing. The company maintains Facebook and Instagram pages, which can be a useful place to see recent work before you ring.
iWhere this information comes from
Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.
Reputation by Source
We show each source separately rather than blending them into a single score, because they measure different things.
Google
4.8/ 5
90 customer reviews
TenBestFind
Editorially reviewed
Ranked #2 in Charlotte plumbers, September 2026
Project Photos
Business-submitted, reviewed by our editors
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Charlotte Plumbing Repair FAQs
What are Charlotte Plumbing Repair's hours?
Published hours are Tuesday through Friday, 8:30am to 6pm, with Monday, Saturday and Sunday shown as closed on the Google profile. The company does advertise emergency plumber service on its own website, so if you have an urgent problem outside those hours it is worth calling (704) 394-5252 and asking what after hours response actually looks like and what it costs.
How is the company rated?
It holds a 4.8 star rating from 90 reviews on its Google Business Profile, read on September 4, 2026. That is a healthy review volume for an independent plumbing firm in Charlotte, though the underlying review text was not part of this research, so the score is best treated as a general signal rather than a detailed account of any one job.
Do they handle sewer and main line problems?
Yes, sewer and drain service is listed as its own category on the company's website, covering water and drain line repairs and leak detection. In older Charlotte neighbourhoods with clay laterals and mature oaks, root intrusion is a common cause of repeat backups, so ask whether they will run a camera down the line before quoting so you know if you are buying a spot repair or a replacement.
Where in Charlotte do they work?
The business is based at 8516 Williamsburg Cir in the 28216 area of northwest Charlotte, near the I-85 corridor. No formal service radius is published, so if you are in south Charlotte, Matthews, Huntersville or over the county line, confirm coverage when you call rather than assuming it.
Can they install a tankless water heater?
Tankless water heaters appear on the company's service list, alongside conventional tank repair and replacement, expansion tanks and hot water circulating systems. When you get a quote, ask whether the gas line needs upsizing and what venting is required, because those two items are usually the difference between a modest tankless conversion price and a much larger one.
Do they do commercial plumbing?
The website lists commercial plumbing and contract plumbing as separate offerings alongside residential work. Small businesses, restaurants and property managers in Charlotte can therefore ask about ongoing arrangements, though the weekday only published hours are worth factoring in if your site generates weekend problems.
What should I ask before booking a plumber in Charlotte?
Ask about the diagnostic fee, whether pricing is flat rate or hourly, and who pulls the permit. Mecklenburg County requires permits for water heater replacements and gas line work, and that should be the plumber's job rather than yours. Also ask what labour warranty applies as distinct from the manufacturer warranty on the part itself.
Is Charlotte Plumbing Repair licensed and insured?
We have no credential records on file for this company yet. Ask for the certificate directly from the insurer before booking work.
What areas does Charlotte Plumbing Repair serve?
Charlotte. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.
Does Charlotte Plumbing Repair offer emergency service?
Emergency availability is not listed for this company. If you need an urgent call-out, check the ranking for companies that do list it.
What warranty do they offer?
Warranty terms are not on file. Ask for them in writing before work starts.
How was this profile built?
Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.
Can a business pay to improve its profile?
A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.
Is Something Incorrect?
Business information changes. Tell us about an address, phone, website, service area, credential or ownership change, or let us know if this company has closed.
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iWhat claiming does
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About This Business Profile
- Last reviewed
- September 2026
- Profile last updated
- September 24, 2026
- Google review data updated
- September 24, 2026
- Reviewed by
- Dana Whitfield, Senior editor, home services
- Sources checked
- Google Business Profile, Company website
- Sponsorship status
- No commercial relationship
Dana runs the editorial side of TenBestFind. She built the research process, decides which markets get covered next, and writes the plumbing and chimney rankings herself. Before this she spent eleven years as a consumer reporter covering contractor licensing and home improvement fraud.