Heavy Metal SummerExperience Camp - 2024
February 2025
Researched rankings in 38 cities across the United States and Canada. Re-checked every 90 days.
Company Facts
The work
Where
Money and guarantees
Editorial Review
Seventy years in Hamilton, a BBB A+ rating, and authorized-dealer status with both Trane and Carrier is a rare combination of longevity and manufacturer backing that's worth the weekday-only office hours.
Best for: Trane and Carrier installation with a BBB A+ rating
Customer ratings shown here come from Google. They are separate from our editorial review above.
Google rating
4.8
Based on 234 Google reviews
Review data updated September 22, 2026
The distribution reflects the 234 Google reviews available when this profile's review data was last refreshed on September 22, 2026. Ratings and counts change continuously on Google, so figures here may lag the live profile slightly. We publish only the values returned by the source, never estimates for missing bands.
Editorial Ranking
It holds position 5 in 10 Best HVAC Companies in Hamilton, ON (2026).
Based in Hamilton, ON.
Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.
Lancaster Heating & Cooling has operated from a Hempstead Drive location in Hamilton since 1955, giving it 70 years of local history as of 2025, and its Google page currently averages 4.8 stars across 234 reviews, read September 22, 2026.
The company holds a BBB A+ rating and works as an authorized dealer for Trane, Carrier, and AprilAire, with additional brands including Bradford White, Continental, John Wood, Napoleon, Navien, Regency, and Rheem across its water heater and fireplace lines. The service list covers furnace repair, replacement, and maintenance, boilers, fireplaces, air conditioning, ductless heat pumps, water heater work, duct cleaning, humidifiers, dehumidifiers, ventilators, UV air purifiers, custom ductwork, gas line services, and commercial HVAC.
Lancaster keeps standard office hours, Monday through Friday, 8 a.m. to 4:30 p.m., but states 24/7 emergency service is available outside those hours. Free estimates are offered, and FinanceIt financing is available online. Specific written warranty terms beyond the authorized-dealer manufacturer warranties aren't detailed on the site.
Service reaches deep into the Niagara region alongside Hamilton itself: Ancaster, Stoney Creek, Dundas, Flamborough, Caledonia, Binbrook, Oakville, Burlington, St. Catharines, and Fort Erie.
Lancaster suits a homeowner who wants an authorized Trane or Carrier dealer with a BBB A+ rating and 70 years of local history behind it. It suits less well someone who wants specific written warranty terms spelled out before booking. Ask for the technician's TSSA licence number directly and current manufacturer warranty terms before signing for an installation.
Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.
Verified means we checked the credential against the authority that issues it and recorded the date. Reported means the business told us and we could not independently confirm it. We publish both, labelled, rather than dropping what we could not check.
We show each source separately rather than blending them into a single score, because they measure different things.
4.8/ 5
234 customer reviews
Editorially reviewed
Ranked #5 in Hamilton hvac, September 2026
What this company publishes about its own pricing.
What Hamilton homeowners generally pay, independent of this company.
Business-submitted, reviewed by our editors
From the company's own channel and website. Loads only when you press play.
The company doesn't publish a specific TSSA licence number on its site, so ask directly before booking; it does hold a BBB A+ rating.
Yes, though standard office hours run Monday through Friday, 8 a.m. to 4:30 p.m.
Lancaster is an authorized dealer for Trane, Carrier, and AprilAire, and also installs Bradford White, Navien, Rheem, and several other brands.
We checked 0 of 4 credentials against the issuing authority. Verified items carry the date we checked; reported items are what the business told us and we could not independently confirm.
Hamilton, Oakville, Burlington, Ancaster, Dundas. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.
Yes, the company lists emergency availability. Response time depends on demand, and after a storm every company in the market is stretched.
Warranty terms are not on file. Ask for them in writing before work starts.
Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.
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