Mr. and Mrs. Plumbing Services, LLC

Company Facts

Mr. and Mrs. Plumbing Services, LLC at a Glance

By the numbers

Google rating

4.7out of 5

Customer reviews

133on Google

Rating and review count pulled from Google on September 4, 2026.

What We Like

• 4.7 rating from 133 reviews on its Google Business Profile, read September 4, 2026
• Flat-rate quoting given before work starts, according to the company and multiple reviewers
• Broad residential list covering drains, sewers, gas lines, water heaters and backflow preventers
• Family-owned, with the same small team handling calls and site visits
• Says it has served the area for over 12 years and is bonded, insured and licensed

Things to Consider

• Licence number is not published on the website, so ask for it when booking
• A small crew means scheduling can tighten during cold snaps and storm weeks
• No published after-hours pricing or emergency call-out policy
• The advertised veteran, first responder and senior discount should be confirmed at booking

Google rating

4.7

Based on 133 Google reviews

Review data updated September 4, 2026

View on Google Maps →

Rating Distribution

• 5 stars91%
• 4 stars3%
• 2 stars1%
• 1 star5%

Plumbing in central Ohio has a seasonal shape to it. Freezing spells crack outdoor spigots and split supply lines in unheated crawl spaces, spring rain finds every weak point in a foundation drain, and the clay and cast iron laterals under older Columbus neighbourhoods keep sewer cameras busy year round. A company that covers Ashville at one end of its service area and Hilliard at the other is dealing with all of it, from farmhouse well systems south of the city to slab-on-grade builds out in the western suburbs.

mr and mrs plumbing services llc presents itself as a family-owned and operated business, and the reviews on its site put names to that: Esmeralda handles the phone, Martin runs calls. That structure explains a lot about how the work goes. Customers describe calling and speaking to someone who knows where the van is that morning, then getting a same-day slot. One reviewer mentions a callback within seconds of submitting a request before seven in the morning. Small shops can move like that. What they cannot always do is field five crews at once during a cold snap, so timing may vary when the whole city is calling.

The published service list is broad for an operation this size. Drain cleaning is clearly bread and butter, and the review descriptions bear that out: basement backups at rental properties, sinks that will not clear, kitchen lines redone so they drain properly rather than simply rodded and left. Beyond drains, the company lists sewer line repair, gas line installation, repair and inspection, water heater work covering gas, electric and tankless units, backflow preventer inspection and replacement, and new builds and repipes. That last category matters in Columbus, where galvanised supply lines in pre-war housing and early polybutylene in some later builds both eventually force the same conversation about replacing a whole system instead of patching it again.

Flat-rate pricing is one of the company's stated selling points. In practice that means you should get a number before the work begins rather than watching a clock, which several reviewers confirm happened on their jobs. It is worth asking how the flat rate is set for diagnostic work, because a sewer camera inspection or a leak hunt inside a wall is harder to price sight unseen than a water heater swap. The site also advertises a ten percent discount for veterans, first responders and senior citizens, which is a claim to confirm when you book rather than assume at the invoice.

Who is this a good fit for? Homeowners who want the same person to show up twice, landlords with a handful of units who need a reliable drain call, and anyone replacing a water heater or sump pump who would rather deal with a small crew than a call centre. Larger commercial projects, complex multi-storey mechanical work, or anything needing a big bench of licensed staff on short notice would be a stretch, and the profile does not present the company that way.

Before hiring, ask a few practical things. Confirm the Ohio plumbing licence number and that the technician doing your job works under it, since the site says the plumbers are bonded, insured and licensed but does not publish the number. Ask whether the City of Columbus or your township requires a permit for the work, which is common on water heaters, gas lines and sewer replacements. Ask what happens after hours and whether the flat rate changes for evening or weekend calls. On backflow testing, ask that the completed report be filed with the relevant water authority, because that paperwork is the point of the test.

Compared with the larger Columbus plumbing outfits that run branded fleets and membership plans, mr and mrs plumbing services llc offers something narrower and more personal. You trade a guaranteed two-hour arrival window for direct contact with the people doing the job. The Google rating of 4.7 across 133 reviews, read on September 4, 2026, suggests that trade has worked out well for most callers, though as with any small shop the busiest weeks will test scheduling more than the quiet ones.

About This Business Profile

Profile last updated

September 18, 2026

Google review data updated

September 4, 2026

Sources checked

Google Business Profile, Company website

Sponsorship status

No commercial relationship