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Company Facts
The work
Where
Money and guarantees
Editorial Review
Onyx's reviews point to a real strength in emergency gas work, including a case where twelve other companies couldn't respond same-day and Onyx did within an hour. Seven-day hours help, but the 7 PM cutoff means it isn't a true 24-hour option.
Best for: gas line work and urgent leak calls
Customer ratings shown here come from Google. They are separate from our editorial review above.
Google rating
5.0
Based on 129 Google reviews
Review data updated September 17, 2026
The distribution reflects the 129 Google reviews available when this profile's review data was last refreshed on September 17, 2026. Ratings and counts change continuously on Google, so figures here may lag the live profile slightly. We publish only the values returned by the source, never estimates for missing bands.
Editorial Ranking
It holds position 2 in 10 Best Plumbers in Minneapolis, MN.
Based in Minneapolis, MN.
Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.
Onyx Plumbing & Gas, based on Cambridge Street in Minneapolis, has built a perfect 5.0 rating from 129 Google reviews, read September 17, 2026, with gas line work as a clear specialty alongside general plumbing.
The reviews that stand out most involve urgent gas situations. One customer had CenterPoint Energy shut off their gas after finding small leaks and said technician Trenton showed up within an hour to fix the problem. Another had a basement gas leak after hours and called twelve other companies with no availability, some quoting up to three days out, before Onyx said they would be there in an hour, and were. Reviewers also mention running a steel gas line for a dryer replacement and general work like outdoor spigot replacement and adding shut off valves in finished spaces.
Technicians Trenton and John both come up by name in multiple reviews, described as friendly and thorough, and one reviewer noted Onyx matched a competitor's price after getting quotes from both companies for the same photographed job.
Hours run seven days a week from 7:00 AM to 7:00 PM, wider than most plumbers on this list, though not a full 24-hour operation. Onyx does not list a license number, warranty terms or free estimate policy on the pages reviewed.
Who it suits: anyone dealing with a gas line issue or who wants weekend availability without paying emergency after-hours rates. Who it suits less well: someone with a true overnight emergency, since hours stop at 7:00 PM.
Before booking, ask for the Minnesota plumbing and gas piping license number, confirm the diagnostic fee up front, and ask whether after-hours rates apply outside the 7 AM to 7 PM window.
Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.
Verified means we checked the credential against the authority that issues it and recorded the date. Reported means the business told us and we could not independently confirm it. We publish both, labelled, rather than dropping what we could not check.
We show each source separately rather than blending them into a single score, because they measure different things.
5.0/ 5
129 customer reviews
Editorially reviewed
Ranked #2 in Minneapolis plumbers, September 2026
What this company publishes about its own pricing.
Business-submitted, reviewed by our editors
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Onyx publishes a Minnesota plumbing contractor license (PC150117), a City of Minneapolis business license (TLIC26088), and a Minnesota mechanical contractor license (MB100195) on its website.
Onyx is open seven days a week, 7:00 AM to 7:00 PM. That is wider than most plumbers on this list, though it stops short of a full 24-hour operation.
Yes, Onyx states a one-year parts and labor warranty on its website, and also advertises free estimates.
We checked 0 of 6 credentials against the issuing authority. Verified items carry the date we checked; reported items are what the business told us and we could not independently confirm.
Minneapolis. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.
Yes, the company lists emergency availability. Response time depends on demand, and after a storm every company in the market is stretched.
One-year parts and labor warranty. There are usually two warranties on a job: the manufacturer covers materials, the contractor covers workmanship. Get both in writing and check whether the workmanship coverage transfers if you sell.
Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.
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Dana runs the editorial side of TenBestFind. She built the research process, decides which markets get covered next, and writes the plumbing and chimney rankings herself. Before this she spent eleven years as a consumer reporter covering contractor licensing and home improvement fraud.