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PuroClean

Restoration Company in Austin, Texas.

PuroClean is a restoration company based in Austin, TX. Its listed services include water damage restoration, fire and smoke restoration and mold remediation. Its Mold Remediation Company is reported by the company and not yet verified, so check it with Texas mold program, now TDLR before work starts.

4.9on Google · 221 reviews
  • TenBestFind Reviewed
  • Top 10 Winner
  • iWhat do these badges mean?
    TenBestFind Reviewed
    Our editorial team has researched and reviewed this business.
    Verified Business
    Key business information or ownership has been verified against a primary source.
    Top 10 Winner
    The company currently appears in at least one active TenBestFind Top 10 ranking.
    Featured Partner
    A paid commercial relationship with TenBestFind. It never earns or influences a ranking position. This company holds no such relationship.

    Advertising & Sponsorship Disclosure

Quick Overview

iHow this is made

This summary is generated from the verified data on this profile: services, service area, credentials, warranty terms and the company's Google review record. It is reviewed by an editor before publishing and refreshed whenever the underlying data changes. Nothing here is asserted that is not stated elsewhere on this page.

Editorial Standards

PuroClean Property Savers is the PuroClean franchise run by owners Dalila Vazquez and Israel de la Vara from an office on Burnet Road in North Austin, listed on Google simply as PuroClean. It handles water damage, fire and smoke, mold removal, biohazard cleanup and reconstruction. Its about page publishes Texas mold remediation contractor licence MRC1499 and mold remediation company licence RCO1304, EPA lead safe firm certification NAT-F167210-1 and IICRC training in water, fire, smoke, mold, applied structural drying and microbial remediation. The site says the average time to reach a site is 60 minutes. Reviewers credit Javier, Zuriel, Jorge, Oscar and Uriel for tidy, well explained work. PuroClean holds 4.9 from 221 Google reviews, read November 11, 2026.

  • Best for mold jobs and burst pipes where licence paperwork matters
  • Texas mold licences MRC1499 and RCO1304 published on its site
  • A recent review describes slow insurance documentation at claim closeout

Company Facts

PuroClean at a Glance

By the numbers

Google rating
4.9out of 5
Customer reviews
221on Google

Rating and review count pulled from Google on November 11, 2026.

The work

Best for
Mold jobs and burst pipes where licence paperwork matters
Primary service
Restoration

Where

Headquarters
Austin, TX
Service area
Austin
Emergency service
Yes, 24/7

Money and guarantees

Free estimates
Not advertised
Financing
Not advertised

Credentials

Mold Remediation Company
RCO1304 (reported by the company, not verified)

Editorial Review

Our Take on PuroClean

One of the few Austin restorers that prints its Texas mold licence numbers and an EPA lead safe firm number. Watch the paperwork at the end of a claim.

Best forMold jobs and burst pipes where licence paperwork matters

What We Like

  • Texas mold licences MRC1499 and RCO1304 published on its site
  • EPA lead safe certified firm NAT-F167210-1
  • IICRC training in water, fire, mold, structural drying and microbial remediation
  • Owner run by Dalila Vazquez and Israel de la Vara
  • 4.9 rating from 221 Google reviews, read November 11, 2026

Things to Consider

  • A recent review describes slow insurance documentation at claim closeout
  • The site does not say when this franchise opened
  • Google lists only the brand name, so confirm you reached the Burnet Road office

Customer Ratings

Google Reviews for PuroClean

Customer ratings shown here come from Google. They are separate from our editorial review above.

Google rating

4.9

Based on 221 Google reviews

Review data updated November 11, 2026

View on Google Maps

Rating Distribution

  • 5 stars98%
  • 4 stars1%
  • 1 star1%
iAbout this distribution

The distribution reflects the 221 Google reviews available when this profile's review data was last refreshed on November 11, 2026. Ratings and counts change continuously on Google, so figures here may lag the live profile slightly. We publish only the values returned by the source, never estimates for missing bands.

Editorial Standards

Recent Google Reviews

  • Tessa Maxwell5.0

    Javier and his team did a great job taking care of our water damage remediation.

    November 2026Google
  • Jeff McGuckin5.0

    Javier was superb on all fronts: clear communication, thorough in explanation and execution of the project, courteous, and careful to not create any damage or mess. He and his team were focused on timely closure to the task at hand with relatively minimal impact to our daily tasks at home. I would strongly recommend him to anyone.

    October 2026Google
  • Adam Gordon5.0

    Very pleased with the thoroughness during the water mitigation project. Very pleased with the communication. Appreciated the follow through when it came to doing what the technician said he was going to do, when he said it was going to happen, etc.

    October 2026Google
  • Christopher Ziebell1.0

    Originally, I would have given them 5 stars. They were very prompt to respond. Their work was very good. However, the insurance company needs more information to pay out the rest of the claim. I have been asking Puroclean monthly since March to complete this information so that I can get my final payment. They keep saying they will do it, but to date, they have not. This is too much money to leave on the table. The insurance company is being very clear on what they need from Puroclean. I am very frustrated that I keep asking, they keep apologizing and saying they will get it done, but then they do not do it. These are simple statements like, "replacement doors and windows were priced at like quality to the original." It's not rocket science. I think they have spent more time answering my emails with apologies than they would have spent simply responding to the request.

    October 2026Google
  • Janet Rayson5.0

    The technicians were very experienced, they came out ran test to see how much water damage there was with the floors and walls and quickly removed them and set the blowers up to help with the drying. They always called ahead to make sure it was a convenient time to come out. Javier came out to do the readings was very professional and removed the blowers as soon as the walls had a reading that supported the findings the walls were dried.

    October 2026Google
  • Jack Dubourg5.0

    The team at PuroClean are true professionals. After a burst pipe incident in our home they were at our house within 3 hours of initial contact. Zuriel and Javier managed through the cleanup operation expertly so we are now on the mend. They always kept me informed as to what and when tasks would be performed. I highly recommend the PuroClean team.

    September 2026Google

View more Google reviews

Ranked#8of 8 restoration companies in Austin, TXre-checked November 2026

Editorial Ranking

Why PuroClean Made Our Top 8

It holds position 8 in 8 Best Restoration Companies in Austin, TX (2026).

See the Full Austin RankingPositions cannot be bought

Areas Served

Based in Austin, TX.

iAbout service coverage

Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.

Editorial Standards

Company Background

About PuroClean

PuroClean Property Savers is the local office of the PuroClean franchise, owned and run by Dalila Vazquez and Israel de la Vara. It works out of 9705 Burnet Road, Suite 317, south of the Domain, and Google lists it under the plain brand name PuroClean. The about page says the owners have run their own companies for 19 years and that the average time to reach a job is 60 minutes.

The office handles water damage restoration and structural drying, fire and smoke damage, mold removal, biohazard cleanup and reconstruction. Its blog posts deal with Austin specific problems such as water damage under pier and beam houses and hidden leaks after thunderstorms. Unlike most competitors, it prints its licence numbers. The about page lists Texas mold remediation contractor licence MRC1499 and mold remediation company licence RCO1304, issued under the state mold program that TDLR now runs, plus EPA lead safe certified firm NAT-F167210-1 and IICRC training in water, fire, smoke, mold, applied structural drying, applied microbial remediation and insurance subrogation.

PuroClean holds 4.9 from 221 Google reviews, read November 11, 2026. Customers say the crew arrived within three hours of a burst pipe call, that Zuriel and Javier kept them informed through cleanup, and that Jorge, Oscar and Uriel rebuilt two flooded bedrooms on schedule. One recent one star review describes months of waiting for the company to send the insurer documents needed for a final payment, so paperwork follow through is worth confirming.

Who it suits: homeowners with a mold problem who want a contractor with published licence numbers, and North Austin households near Burnet Road and the Domain. Who it suits less well: anyone who wants a long local history, since the site gives no opening date for this franchise, and people who need fast claim closeout without chasing. Before booking, ask who will send final documents to your insurer and by when, and check RCO1304 and MRC1499 on the TDLR license search.

iWhere this information comes from

Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.

Editorial Standards

Credentials

  • Mold Remediation CompanyTexas mold program, now TDLR · RCO1304Reported
  • Mold Remediation ContractorTexas mold program, now TDLR · MRC1499Reported
  • EPA Lead-Safe Certified FirmUS EPA · NAT-F167210-1Reported
  • IICRC training in water, fire, smoke, mold, ASD and AMRTIICRCReported
iWhat verified means here

Verified means we checked the credential against the authority that issues it and recorded the date. Reported means the business told us and we could not independently confirm it. We publish both, labelled, rather than dropping what we could not check.

Editorial Standards

Other Sources

Reputation by Source

We show each source separately rather than blending them into a single score, because they measure different things.

  • Google

    4.9/ 5

    221 customer reviews

  • TenBestFind

    Editorially reviewed

    Ranked #8 in Austin restoration, November 2026

Pricing

Company Pricing & Estimates

What this company publishes about its own pricing.

Emergency callout
Available 24/7

Gallery

Project Photos

Business-submitted, reviewed by our editors

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PuroClean FAQs

  • Is PuroClean in Austin licensed for mold remediation?

    Yes. Its about page lists Texas mold remediation company licence RCO1304 and mold remediation contractor licence MRC1499, both under the state mold program now run by TDLR. You can confirm both on the TDLR license search.

  • How fast can PuroClean get to a water damage call in Austin?

    The site gives an average on site time of 60 minutes, and Google lists the Burnet Road office as open 24 hours. One reviewer says the crew arrived within three hours of a burst pipe call.

  • Does PuroClean work with homeowners insurance?

    Yes. The site says the team stays in contact with insurers and property owners at every stage. Ask who will send the final documents to your carrier and when, since one reviewer waited months for that step.

  • Is PuroClean licensed and insured?

    We checked 0 of 4 credentials against the issuing authority. Verified items carry the date we checked; reported items are what the business told us and we could not independently confirm.

  • What areas does PuroClean serve?

    Austin. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.

  • Does PuroClean offer emergency service?

    Yes, the company lists emergency availability. Response time depends on demand, and after a storm every company in the market is stretched.

  • What warranty do they offer?

    Warranty terms are not on file. Ask for them in writing before work starts.

  • How was this profile built?

    Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.

  • Can a business pay to improve its profile?

    A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.

Is Something Incorrect?

Business information changes. Tell us about an address, phone, website, service area, credential or ownership change, or let us know if this company has closed.

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Claiming lets you correct and maintain the factual information on this profile. Claiming or upgrading a profile does not guarantee inclusion in a TenBestFind ranking and never affects ranking position, which is decided editorially.

How We Rank

About This Business Profile

Last reviewed
November 2026
Profile last updated
November 11, 2026
Google review data updated
November 11, 2026
Sources checked
Issuing authorities, Google Business Profile, Company website
Could not verify
Mold Remediation Company (reported only), insurance, founding year
Sponsorship status
No commercial relationship
PuroClean4.9 on Google · Austin, TXVisit Website