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SERVPRO of Hyde Park/Central Austin

Restoration Company in Austin, Texas.

SERVPRO of Hyde Park/Central Austin is a restoration company based in Austin, TX. Its listed services include water damage restoration, fire and smoke restoration and mold remediation. Its Applied Structural Drying (ASD) technician training is reported by the company and not yet verified, so check it with IICRC before work starts.

4.8on Google · 227 reviews34 years in business
  • TenBestFind Reviewed
  • Top 10 Winner
  • iWhat do these badges mean?
    TenBestFind Reviewed
    Our editorial team has researched and reviewed this business.
    Verified Business
    Key business information or ownership has been verified against a primary source.
    Top 10 Winner
    The company currently appears in at least one active TenBestFind Top 10 ranking.
    Featured Partner
    A paid commercial relationship with TenBestFind. It never earns or influences a ranking position. This company holds no such relationship.

    Advertising & Sponsorship Disclosure

Quick Overview

iHow this is made

This summary is generated from the verified data on this profile: services, service area, credentials, warranty terms and the company's Google review record. It is reviewed by an editor before publishing and refreshed whenever the underlying data changes. Nothing here is asserted that is not stated elsewhere on this page.

Editorial Standards

SERVPRO of Hyde Park/Central Austin is a locally owned franchise of the national cleanup and restoration brand, established in 1992 and based on West Powell Lane near North Lamar. Its team page shows the local owners and office staff by name, and the location page lists technicians with Applied Structural Drying and Water Damage Restoration Technician training. The office handles water damage, sewage cleanup, fire and smoke, mold remediation, storm damage and reconstruction, and it follows the brand response standard of a call back within an hour and a crew on site within four. Reviewers praise project managers Nick and Jeremy and technicians Mike and Cam. SERVPRO of Hyde Park/Central Austin holds 4.8 from 227 Google reviews, read November 11, 2026.

  • Best for homeowners whose insurer prefers a national franchise network
  • Established in 1992 to serve Hyde Park and central Austin
  • Part of a national franchise, so processes follow the brand system

Company Facts

SERVPRO of Hyde Park/Central Austin at a Glance

By the numbers

Google rating
4.8out of 5
Customer reviews
227on Google
In business
34years

Rating and review count pulled from Google on November 11, 2026. Years counted from 1992.

The work

Best for
Homeowners whose insurer prefers a national franchise network
Primary service
Restoration

Where

Headquarters
Austin, TX
Service area
Austin
Emergency service
Yes, 24/7

Money and guarantees

Free estimates
Not advertised
Financing
Not advertised

Credentials

Applied Structural Drying (ASD) technician training
Applied Structural Drying (ASD) technician training (reported by the company, not verified)

Editorial Review

Our Take on SERVPRO of Hyde Park/Central Austin

A long running franchise office with named local owners and staff, praised for its project managers on rebuilds. Expect a national brand process, and check the mold licence yourself.

Best forHomeowners whose insurer prefers a national franchise network

What We Like

  • Established in 1992 to serve Hyde Park and central Austin
  • Mitigation, mold, fire and full reconstruction under one company
  • Applied Structural Drying and Water Damage Restoration Technician training listed
  • Brand response standard of a one hour call back and four hour arrival
  • 4.8 rating from 227 Google reviews, read November 11, 2026

Things to Consider

  • Part of a national franchise, so processes follow the brand system
  • One reviewer reported a poor first project manager before the job was reassigned
  • No TDLR mold licence number is listed on the location page

Customer Ratings

Google Reviews for SERVPRO of Hyde Park/Central Austin

Customer ratings shown here come from Google. They are separate from our editorial review above.

Google rating

4.8

Based on 227 Google reviews

Review data updated November 11, 2026

View on Google Maps

Rating Distribution

  • 5 stars95%
  • 4 stars1%
  • 3 stars1%
  • 2 stars0%
  • 1 star3%
iAbout this distribution

The distribution reflects the 227 Google reviews available when this profile's review data was last refreshed on November 11, 2026. Ratings and counts change continuously on Google, so figures here may lag the live profile slightly. We publish only the values returned by the source, never estimates for missing bands.

Editorial Standards

Recent Google Reviews

  • Rich Heller5.0

    We had water damage in our Laundry room wall and connecting room and flooring - Servpro showed up : Mike & Cam we were so impressed by their professionalism, their detail and conscientious care to our damaged space. I would highly recommend Mike and Cam

    October 2026Google
  • Arbor Trails5.0

    Our business unfortunately had a water leak that was not visible until it was too late. Jeremy was very helpful with the remediation process. He was extremely responsive and got to us quickly and helped walk me through everything I needed to do. He was very knowledgeable in his field and made the remediation a breeze.<br><br>We used Servpro for the restoration process as well and Nick did a great job. He met in person. Explained what was being done, made any changes we requested and followed through. He gave updates throughout the process and sent photos after each phase so we could see exactly how it was coming along! His crew was also neat and polite.<br><br>Thanks guys!

    September 2026Google
  • H W5.0

    Last week, we had an incident that required three phone calls, a plumber, ServPro, and the insurance agent. Vincent got assigned as the Mitigation Project Manager and was exceptionally prompt in responding. By close of business the next day, he had an estimate for the remediation. With all the T’s crossed, the next step was having a crew come out to get the work done. At the appointed time, Frank and Mariana arrived, explained in detail what needed to be done, and started. The amount of praise that needs to be given to these two is immeasurable. First, they worked efficiently and tirelessly without a break, and second, we were kept informed at every step. A situation like this can be very stressful. The ServPro team made sure it wasn’t. To say we would highly recommend them is an understatement.

    September 2026Google
  • Erec Hillis5.0

    My experience with SERVPRO actually didn't start out so well, as I worked with a project manager who didn't communicate well or move the project along. Apparently the company realized what wasn't working, because I was assigned a new project manager (Nick A) who has been awesome.<br><br>Nick has been so communicative, so on top of it, and so friendly and easy to work with. He fixed issues that had been left over as if it was his personal responsibility to get everything done properly. He went above and beyond to get us to the finish line, which makes me wish every person I ever have to work with could be like Nick. I appreciate that SERVPRO was able to recognize an issue and pivot to a better solution. Thank you!

    September 2026Google
  • Philip Reus5.0

    Nick showed exceptional customer service while he insured that our repair was going to be completed the right way. Servpro got us out of a tight spot. People like Nick and his crew make things feel a little better because you know they care and are going to get you back to whole again.

    September 2026Google
  • Rob Fontenot5.0

    I've used SERVPRO of Hyde Park/Central Austin several times. Due to the quality of their work, their professionalism, and commitment to customer satisfaction, they have earned my complete trust. In my most recent experience, Mike, Cam, and Kevin were outstanding in their mitigation and rebuild work for structural damage from an AC leak. They were very detailed in their survey and explanation of required work. It's obvious that they take pride in their workmanship and reputation. I appreciate that they are happy to explain what they find and the nature of their repairs. I have no hesitation in recommending SERVPRO of Hyde Park/Central Austin to anyone in need of water damage recovery and/or restoration.

    September 2026Google

View more Google reviews

Ranked#4of 8 restoration companies in Austin, TXre-checked November 2026

Editorial Ranking

Why SERVPRO of Hyde Park/Central Austin Made Our Top 8

It holds position 4 in 8 Best Restoration Companies in Austin, TX (2026).

See the Full Austin RankingPositions cannot be bought

Areas Served

Based in Austin, TX.

iAbout service coverage

Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.

Editorial Standards

Company Background

About SERVPRO of Hyde Park/Central Austin

SERVPRO of Hyde Park/Central Austin is the franchise that covers the older central neighborhoods, from Hyde Park and North Loop to North Shoal Creek and Old West Austin. The office opened in 1992 and works from 204 West Powell Lane, Building 5, an industrial park just off North Lamar. The about page lists five owners and mentions William Love, Jim Metteauer and Taylor Rosson in an update dated summer 2023, and the team page names office and field staff.

The service list is broad. Crews handle water damage and sewage cleanup, fire and smoke damage, mold remediation, storm response, biohazard cleaning and the construction work to put a home back together. The location page lists Applied Structural Drying and Water Damage Restoration Technician training, and the SERVPRO brand works under national insurance and property management contracts. The office says it aims to beat the brand standard of returning a call within one hour, arriving within four hours and giving the insurer a scope within eight.

SERVPRO of Hyde Park/Central Austin holds 4.8 from 227 Google reviews, read November 11, 2026. Recent reviewers single out Mike and Cam for careful mitigation after a laundry room leak and an AC drain leak, Jeremy for walking a business owner through a hidden water loss, and project manager Nick for clear updates during a rebuild. One customer said a first project manager did not communicate well before the company reassigned the job, which is a fair reminder to ask who will run yours.

Who it suits: homeowners in central Austin whose insurer works with SERVPRO, and anyone who wants mitigation and reconstruction handled under one contract. Who it suits less well: people who prefer a small independent firm, since this is part of a national franchise system and the site gives no local mold licence number. Several other SERVPRO franchises cover nearby parts of the city, so make sure the call goes to the office you choose. Before booking, ask which project manager will handle your job, request the drying logs, and if mold is involved, confirm the TDLR licence on the TDLR license search.

iWhere this information comes from

Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.

Editorial Standards

Credentials

  • Applied Structural Drying (ASD) technician trainingIICRCReported
  • Water Damage Restoration Technician (WRT) trainingIICRCReported
iWhat verified means here

Verified means we checked the credential against the authority that issues it and recorded the date. Reported means the business told us and we could not independently confirm it. We publish both, labelled, rather than dropping what we could not check.

Editorial Standards

Other Sources

Reputation by Source

We show each source separately rather than blending them into a single score, because they measure different things.

  • Google

    4.8/ 5

    227 customer reviews

  • TenBestFind

    Editorially reviewed

    Ranked #4 in Austin restoration, November 2026

Pricing

Company Pricing & Estimates

What this company publishes about its own pricing.

Emergency callout
Available 24/7

Gallery

Project Photos

Business-submitted, reviewed by our editors

  • SERVPRO of Hyde Park/Central AustinSERVPRO of Hyde Park/Central Austin
  • SERVPRO of Hyde Park/Central AustinSERVPRO of Hyde Park/Central Austin
  • SERVPRO of Hyde Park/Central AustinSERVPRO of Hyde Park/Central Austin
  • SERVPRO of Hyde Park/Central AustinSERVPRO of Hyde Park/Central Austin
  • SERVPRO of Hyde Park/Central AustinSERVPRO of Hyde Park/Central Austin

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SERVPRO of Hyde Park/Central Austin FAQs

  • What certifications does SERVPRO of Hyde Park/Central Austin list?

    The location page lists Applied Structural Drying and Water Damage Restoration Technician training, both IICRC courses. It does not show a TDLR mold licence number, so ask for one on any mold job and check it on the TDLR license search.

  • Is SERVPRO of Hyde Park/Central Austin available 24 hours?

    Yes. Google lists the West Powell Lane office as open 24 hours, and the brand standard is a call back within one hour and a crew on site within four hours.

  • Which Austin neighborhoods does SERVPRO of Hyde Park/Central Austin cover?

    It focuses on central Austin, including Hyde Park, North Loop, North Shoal Creek and Old West Austin. Other SERVPRO franchises serve other parts of the city.

  • Is SERVPRO of Hyde Park/Central Austin licensed and insured?

    We checked 0 of 2 credentials against the issuing authority. Verified items carry the date we checked; reported items are what the business told us and we could not independently confirm.

  • What areas does SERVPRO of Hyde Park/Central Austin serve?

    Austin. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.

  • Does SERVPRO of Hyde Park/Central Austin offer emergency service?

    Yes, the company lists emergency availability. Response time depends on demand, and after a storm every company in the market is stretched.

  • What warranty do they offer?

    Warranty terms are not on file. Ask for them in writing before work starts.

  • How was this profile built?

    Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.

  • Can a business pay to improve its profile?

    A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.

Is Something Incorrect?

Business information changes. Tell us about an address, phone, website, service area, credential or ownership change, or let us know if this company has closed.

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Claiming lets you correct and maintain the factual information on this profile. Claiming or upgrading a profile does not guarantee inclusion in a TenBestFind ranking and never affects ranking position, which is decided editorially.

How We Rank

About This Business Profile

Last reviewed
November 2026
Profile last updated
November 11, 2026
Google review data updated
November 11, 2026
Sources checked
Issuing authorities, Google Business Profile, Company website
Could not verify
Applied Structural Drying (ASD) technician training (reported only), insurance
Sponsorship status
No commercial relationship
SERVPRO of Hyde Park/Central Austin4.8 on Google · Austin, TXVisit Website