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Touchwood Flooring Ltd.

Flooring Company in Edmonton, Alberta.

Touchwood Flooring Ltd. is a flooring company based in Edmonton, AB. Its listed services include hardwood flooring and luxury vinyl plank. Its Consumer Choice Award winner is reported by the company and not yet verified, so check it with Consumer Choice Award before work starts.

4.9on Google · 184 reviews29 years in business
  • TenBestFind Reviewed
  • Top 10 Winner
  • iWhat do these badges mean?
    TenBestFind Reviewed
    Our editorial team has researched and reviewed this business.
    Verified Business
    Key business information or ownership has been verified against a primary source.
    Top 10 Winner
    The company currently appears in at least one active TenBestFind Top 10 ranking.
    Featured Partner
    A paid commercial relationship with TenBestFind. It never earns or influences a ranking position. This company holds no such relationship.

    Advertising & Sponsorship Disclosure

Quick Overview

iHow this is made

This summary is generated from the verified data on this profile: services, service area, credentials, warranty terms and the company's Google review record. It is reviewed by an editor before publishing and refreshed whenever the underlying data changes. Nothing here is asserted that is not stated elsewhere on this page.

Editorial Standards

Touchwood Flooring has sold, installed and refinished hardwood in Edmonton since 1997 from a showroom at 13303 146 Street NW. The company specializes in engineered and solid hardwood, wide plank and specialty finishes, custom stairs and transitions, and it is the exclusive Alberta supplier of the Dutch brand Hakwood. Its website cites a five-year warranty on full-service installations and multiple Consumer Choice Awards. The company holds 4.9 from 184 Google reviews, read November 1, 2026. It suits homeowners with real wood floors to install, restore or match.

  • Best for hardwood installation and refinishing
  • 4.9 rating from 184 Google reviews, read November 1, 2026
  • Built around hardwood, so carpet and tile shoppers will look elsewhere

Company Facts

Touchwood Flooring Ltd. at a Glance

By the numbers

Google rating
4.9out of 5
Customer reviews
184on Google
In business
29years

Rating and review count pulled from Google on November 1, 2026. Years counted from 1997.

The work

Best for
Hardwood installation and refinishing
Primary service
Flooring

Where

Headquarters
Edmonton, AB
Service area
Edmonton
Emergency service
Not advertised

Money and guarantees

Free estimates
Yes
Financing
Not advertised
Workmanship warranty
Five-year warranty on full-service installations, per the company website. Terms are not published online.

Credentials

Consumer Choice Award winner
Consumer Choice Award winner (reported by the company, not verified)

Editorial Review

Our Take on Touchwood Flooring Ltd.

A hardwood specialist with 25 years in the city and reviewers who keep coming back for second and third jobs. Pricier than a vinyl-first shop, and open weekdays only.

Best forHardwood installation and refinishing

What We Like

  • 4.9 rating from 184 Google reviews, read November 1, 2026
  • Serving Edmonton since 1997, per its website
  • Exclusive Alberta supplier of the Dutch brand Hakwood
  • Installs, refinishes and restores hardwood, including custom stairs and transitions
  • Five-year warranty on full-service installations, per its website

Things to Consider

  • Built around hardwood, so carpet and tile shoppers will look elsewhere
  • Open weekdays 9 a.m. to 4 p.m. only, closed Saturday and Sunday
  • Warranty terms are not published on the website

Customer Ratings

Google Reviews for Touchwood Flooring Ltd.

Customer ratings shown here come from Google. They are separate from our editorial review above.

Google rating

4.9

Based on 184 Google reviews

Review data updated November 1, 2026

View on Google Maps

Rating Distribution

  • 5 stars95%
  • 4 stars3%
  • 3 stars1%
  • 1 star2%
iAbout this distribution

The distribution reflects the 184 Google reviews available when this profile's review data was last refreshed on November 1, 2026. Ratings and counts change continuously on Google, so figures here may lag the live profile slightly. We publish only the values returned by the source, never estimates for missing bands.

Editorial Standards

Recent Google Reviews

  • Kyla5.0

    We are very happy with the work Touchwood Flooring did in our house. From start to finish, Kelly and his team were knowledgeable, skilled and personable. They refinished all our existing hardwood and replaced our old, revolting carpet with beautiful new hardwood in the living room and on the stairs, as well as lovely new carpet in the bedrooms. The communication was excellent and we felt respectfully involved every step of the project. They gave us accurate project timelines and met all deadlines. Kelly personally came by after the project to teach us how to best care for the new floor. The finished product is not only gorgeous but durable. I was a little worried about the effects of zoomies from two cats and a dog but the floor shows no scratches and is so easy to keep clean. I highly recommend Touchwood Flooring.

    October 2026Google
  • Wes Stutheit5.0

    The flooring in our home had not been touched in 24 years. The Touchwood crew came in stripped the coating and sanded the floor smooth in a day. Then they filled the cracks sanded and had the floor completed in a total of 3 days. Very little dust. The crew was completely professional and a pleasure to have them work in our home. Would definitely use them again.

    October 2026Google
  • Tracey Anderson-Miller5.0

    I couldn’t be happier with the incredible work this company did sanding and refinishing my hardwood floors. From start to finish, the team was professional, and meticulous. They took great care of my home, kept the workspace as clean as possible, and communicated clearly throughout the entire process. The transformation is remarkable—my floors look brand new, with a smooth, flawless finish that has completely refreshed the space. Their attention to detail and quality of workmanship exceeded my expectations. I would highly recommend them to anyone looking for exceptional hardwood floor refinishing. Five stars!

    October 2026Google
  • Barb Lozinsky5.0

    We had additional hardwood added to existing hardwood on the main floor.<br>Touchwood's crew did exceptional work on installing, sanding and finishing the floors with a natural wood finish and matching both floors to look absolutely amazing.<br>Thank you to Kelly and your team.

    September 2026Google
  • 432 Yuck5.0

    the level of professionalism that Touchwood flooring continues to show job after job is out standing. its nice to work with a company with such strong values

    August 2026Google
  • Katie Stephenson5.0

    Beautiful bespoke product, fantastic supplier and installer. We collaborate with Kelly and his team on many of our luxury projects. He is very knowledgable and provides quick responses and complete information. I would recommend Touchwood to anyone who values quality and customer service.

    July 2026Google

View more Google reviews

Ranked#3of 10 flooring companies in Edmonton, ABre-checked November 2026

Editorial Ranking

Why Touchwood Flooring Ltd. Made Our Top 10

It holds position 3 in 10 Best Flooring Companies in Edmonton, AB (2026).

See the Full Edmonton RankingPositions cannot be bought

What They Do

Services Offered

Areas Served

Based in Edmonton, AB.

iAbout service coverage

Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.

Editorial Standards

Company Background

About Touchwood Flooring Ltd.

Touchwood Flooring is a hardwood specialist. According to its website the company has served Edmonton since 1997 from 13303 146 Street NW, selling engineered and solid hardwood in Canadian and European species, installing it, and refinishing existing floors. It also handles custom stairs, floor transitions, wide plank and specialty finishes, and commercial hardwood work. Touchwood is the exclusive Alberta supplier of Hakwood, a Dutch engineered flooring brand, and lists suppliers such as Mirage, Preverco and Vintage on its site.

The reviews read like a record of long relationships. Jackie has used the company three times: Kempas wood in a new home 20 years ago, a refinish 15 years later that changed a shiny finish to satin, and recently Sapele hardwood in a bedroom after the carpet came out. Zoey had existing maple refinished and a new section of hardwood added where tile used to be, and said the join is impossible to find, including a curved transition piece. Aubrie arrived planning luxury vinyl and left with hardwood after talking with Kelly, who several reviewers name as their main contact. Marleigh installed vinyl plank in a 1970s home.

The focus brings limits. Touchwood is built around wood, so buyers who want carpet or tile will look elsewhere. The showroom keeps weekday hours only, 9 a.m. to 4 p.m., and is closed weekends. The website mentions a five-year warranty on full installations but does not publish the terms. The company holds 4.9 from 184 Google reviews, read November 1, 2026.

Before booking, ask for a written quote that lists species, finish and sanding passes, ask for the warranty wording and ask how the crew handles subfloor moisture, which matters in Edmonton's dry winters. It suits owners of real hardwood. It suits shoppers who want the lowest price per square foot less well.

iWhere this information comes from

Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.

Editorial Standards

Credentials

  • Consumer Choice Award winnerConsumer Choice AwardReported
iWhat verified means here

Verified means we checked the credential against the authority that issues it and recorded the date. Reported means the business told us and we could not independently confirm it. We publish both, labelled, rather than dropping what we could not check.

Editorial Standards

Other Sources

Reputation by Source

We show each source separately rather than blending them into a single score, because they measure different things.

  • Google

    4.9/ 5

    184 customer reviews

  • TenBestFind

    Editorially reviewed

    Ranked #3 in Edmonton flooring, November 2026

Pricing

Company Pricing & Estimates

What this company publishes about its own pricing.

Free estimates
Yes
Workmanship warranty
Five-year warranty on full-service installations, per the company website. Terms are not published online.

Gallery

Project Photos

Business-submitted, reviewed by our editors

  • Touchwood Flooring Ltd.Touchwood Flooring Ltd.
  • Touchwood Flooring Ltd.Touchwood Flooring Ltd.
  • Touchwood Flooring Ltd.Touchwood Flooring Ltd.
  • Touchwood Flooring Ltd.Touchwood Flooring Ltd.

Compare

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Touchwood Flooring Ltd. FAQs

  • Does Alberta license flooring installers, and what should I ask Touchwood Flooring for?

    Alberta has no provincial licence for flooring installers, so ask for proof instead. Request the company's City of Edmonton business licence, a certificate of liability insurance and a WCB clearance letter before work starts. Put the scope and price in writing.

  • How long has Touchwood Flooring been in business?

    The company says it was founded in 1997, which makes it one of the longer-running flooring firms on this list. It also lists a Consumer Choice Award. Ask which crew will handle your job and how recent the award is.

  • How do I contact Touchwood Flooring for a quote?

    Email info@touchwoodflooring.com or use the contact details on its website. It holds a 4.9 rating from 184 Google reviews, read on November 1, 2026. Ask for a written, itemised quote.

  • Is Touchwood Flooring Ltd. licensed and insured?

    We checked 0 of 1 credentials against the issuing authority. Verified items carry the date we checked; reported items are what the business told us and we could not independently confirm.

  • What areas does Touchwood Flooring Ltd. serve?

    Edmonton. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.

  • Does Touchwood Flooring Ltd. offer emergency service?

    Emergency availability is not listed for this company. If you need an urgent call-out, check the ranking for companies that do list it.

  • What warranty do they offer?

    Five-year warranty on full-service installations, per the company website. Terms are not published online.. There are usually two warranties on a job: the manufacturer covers materials, the contractor covers workmanship. Get both in writing and check whether the workmanship coverage transfers if you sell.

  • How was this profile built?

    Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.

  • Can a business pay to improve its profile?

    A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.

Is Something Incorrect?

Business information changes. Tell us about an address, phone, website, service area, credential or ownership change, or let us know if this company has closed.

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Claiming lets you correct and maintain the factual information on this profile. Claiming or upgrading a profile does not guarantee inclusion in a TenBestFind ranking and never affects ranking position, which is decided editorially.

How We Rank

About This Business Profile

Last reviewed
November 2026
Profile last updated
November 1, 2026
Google review data updated
November 1, 2026
Sources checked
Issuing authorities, Google Business Profile, Company website
Could not verify
Consumer Choice Award winner (reported only), insurance
Sponsorship status
No commercial relationship
Touchwood Flooring Ltd.4.9 on Google · Edmonton, ABVisit Website