Company Facts
Atmosphere Plumbing and Heating at a Glance
The work
- Best for
- Clear hourly billing with no tiered pricing
- Primary service
- Plumbing
Where
- Headquarters
- Edmonton, AB
- Service area
- Edmonton
- Emergency service
- Yes, 24/7
Money and guarantees
- Free estimates
- Yes
- Financing
- Available
Editorial Review
Our Take on Atmosphere Plumbing and Heating
Atmosphere stands apart for billing by the hour and has a 4.9 from 329 reviews under founder Rob Souster. Its current run dates to 2019 after an 11-year break, so the track record is shorter than the 2005 founding date suggests.
Best for: Clear hourly billing with no tiered pricing
What We Like
- Bills by the hour with no tiered pricing
- 4.9 average across 329 Google reviews
- Founder Rob Souster in the trade since 1998
- Free estimates with Financeit and UEI financing
- Handles warranty water heater installs other companies decline
Things to Consider
- Returned to the market in 2019 after an 11-year break
- Weekday office hours per Google, with emergency-only coverage after hours
- No warranty terms published
Google Reviews for Atmosphere Plumbing and Heating
Customer ratings shown here come from Google. They are separate from our editorial review above.
Google rating
4.9
Based on 329 Google reviews
Review data updated September 24, 2026
Rating Distribution
- 5 stars95%
- 4 stars3%
- 3 stars1%
- 2 stars0%
- 1 star1%
iAbout this distribution
The distribution reflects the 329 Google reviews available when this profile's review data was last refreshed on September 24, 2026. Ratings and counts change continuously on Google, so figures here may lag the live profile slightly. We publish only the values returned by the source, never estimates for missing bands.
Recent Google Reviews
- John Russell5.0My wife and I had an emergency plumbing issue and when we contacted them, they were able to accommodate us same day. We contacted Karen and Jessie and they were very helpful. The young guys that came by named Braden and Chase were respectful, punctual, and efficient. I had an amazing experience and highly recommend.September 2026Google
- Marienna Yardley5.0Marco and Garrett were very efficient, knowledgeable, friendly and helpful in the service they provided. Thank you 😊September 2026Google
- Jeneane Cummins5.0Ben reached out right away after my online request. He answered all my questions and Jessie scheduled my appointment. There was a little confusion on my appointment date. John was pleasant, thorough, and inspected our furnace. He kept in communication with his progress and findings. Although it took a little longer than expected, communication with the office team was made and the invoice was appropriate.September 2026Google
- Sabrina Gillis5.0After all the rain we’ve had this year, we ended up with water getting into our ductwork and completely ruining our furnace. Atmosphere Plumbing & Heating came in and did an amazing job. They were super easy to deal with, knew exactly what they were doing, and explained everything in a way that actually made sense. The work turned out great, and we couldn’t be happier with how everything was handled. Definitely a company I would recommend all day, every day. Hands down the best!September 2026Google
- Brenda Barber5.0I booked Atmosphere on the recommendation of a friend. Finding a plumber that you are comfortable working with is not easy. We've had experiences with some good old boys who were a bit sketch, some slick dudes who acted like they were doing us a favour and some other questionable and expensive "plumbers". The team at Atmosphere is none of the above. From the front end staff (Jessie) to the onsite staff (Marco) everyone has been a pleasure to work with. We will be returning customers.August 2026Google
Editorial Ranking
Why Atmosphere Plumbing and Heating Made Our Top 10
It holds position 10 in 10 Best Plumbers in Edmonton, AB (2026).
Services Offered
Specialties
- Hydronic heating
- Water purification
- Plumbing and heating service
- Furnace installation and repair
- Water heater installation and repair
- Boiler systems
- Air conditioner installation, repair and replacement
- Air conditioner tune ups
Areas Served
Based in Edmonton, AB.
iAbout service coverage
Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.
About Atmosphere Plumbing and Heating
Atmosphere Plumbing and Heating does one thing differently from most of this list: it bills by the hour. The website says that avoids tiered menu pricing and surprise costs, which is worth knowing in a market where flat-rate price books are common. Google shows 329 reviews at a 4.9 average, read September 24, 2026, and the shop is at 9220 27 Avenue NW in the Parsons Industrial area of south Edmonton.
Founder Rob Souster started his plumbing career in 1998 and opened Atmosphere in 2005. The company stepped away from the market for 11 years and was reintroduced in May 2019, so its current run is shorter than the founding year suggests. Services include plumbing, drain cleaning, water filtration, gas fitting, heating and cooling, commercial work, and newer handyman and electrical services. It works with APCO-X and HALO water treatment products. Estimates are free, financing runs through Financeit and UEI Financial, and the website says it is open 24 hours a day, every day of the year, for emergencies. Google lists office hours of 8am to 4:30pm on weekdays. Service is limited to Edmonton and properties within about an hour's drive. Warranty terms are not published.
Reviewers mention a willingness to take jobs others would not. Paul said Atmosphere was the only company he called that would install a new water heater under his existing manufacturer warranty with no questions asked. Brian watched Coryel supervise an apprentice installing a PHYN automatic water shut-off valve and called the work exceptional. Karen used the new handyman service alongside plumbing during a bathroom renovation and praised Andrew and John.
Atmosphere suits a south Edmonton homeowner who prefers hourly billing to flat-rate menus, or who has a warranty replacement other companies turn down. It suits less well someone who wants a long unbroken track record. Ask for an hourly rate and estimate in writing, confirm the plumber's journeyperson certificate, and check who pulls the City of Edmonton permit.
iWhere this information comes from
Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.
Credentials
- Licensed and insured, per the companyReported
iWhat verified means here
Verified means we checked the credential against the authority that issues it and recorded the date. Reported means the business told us and we could not independently confirm it. We publish both, labelled, rather than dropping what we could not check.
Reputation by Source
We show each source separately rather than blending them into a single score, because they measure different things.
Google
4.9/ 5
329 customer reviews
TenBestFind
Editorially reviewed
Ranked #10 in Edmonton plumbers, September 2026
Company Pricing & Estimates
What this company publishes about its own pricing.
- Free estimates
- Yes
- Inspection fee
- Free estimate
- Financing
- Available
- Emergency callout
- Available 24/7
Project Photos
Business-submitted, reviewed by our editors
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Atmosphere Plumbing and Heating FAQs
How does Atmosphere Plumbing charge?
Atmosphere bills by the hour and says it avoids tiered billing and surprise costs. Estimates are free.
Is Atmosphere Plumbing open for emergencies?
The website says it is open 24 hours a day, every day, for emergencies. Google lists regular office hours of 8am to 4:30pm on weekdays.
What areas does Atmosphere Plumbing serve?
Edmonton and properties within about an hour's drive, including St. Albert, Sherwood Park, Leduc and Spruce Grove.
Is Atmosphere Plumbing and Heating licensed and insured?
We checked 0 of 1 credentials against the issuing authority. Verified items carry the date we checked; reported items are what the business told us and we could not independently confirm.
What areas does Atmosphere Plumbing and Heating serve?
Edmonton. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.
Does Atmosphere Plumbing and Heating offer emergency service?
Yes, the company lists emergency availability. Response time depends on demand, and after a storm every company in the market is stretched.
What warranty do they offer?
Warranty terms are not on file. Ask for them in writing before work starts.
How was this profile built?
Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.
Can a business pay to improve its profile?
A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.
Is Something Incorrect?
Business information changes. Tell us about an address, phone, website, service area, credential or ownership change, or let us know if this company has closed.
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iWhat claiming does
Claiming lets you correct and maintain the factual information on this profile. Claiming or upgrading a profile does not guarantee inclusion in a TenBestFind ranking and never affects ranking position, which is decided editorially.
About This Business Profile
- Last reviewed
- September 2026
- Profile last updated
- September 27, 2026
- Google review data updated
- September 24, 2026
- Sources checked
- Issuing authorities, Google Business Profile, Company website
- Sponsorship status
- No commercial relationship