Custom roof flashing
March 2024
Researched rankings in 38 cities across the United States and Canada. Re-checked every 90 days.
Company Facts
The work
Where
Money and guarantees
Editorial Review
Five Star holds 4.9 from 446 Google reviews, read September 16, 2026, and its Unico and SpacePak experience is valuable in Chicago's historic housing. Reviewers are often long-term customers who name the same technicians. It does not advertise 24/7 service, so it is better for planned projects than emergencies.
Best for: small-duct high-velocity systems and boilers in historic homes
Customer ratings shown here come from Google. They are separate from our editorial review above.
Google rating
4.9
Based on 446 Google reviews
Review data updated September 16, 2026
Editorial Ranking
It holds position 9 in 10 Best HVAC Companies in Chicago, IL.
Based in Chicago, IL.
Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.
Adding air conditioning to a Gold Coast greystone or a North Shore house built a century ago usually means working around plaster walls, narrow chases and finished ceilings. Five Star HVAC Services, Inc. has built a specialty around exactly that. The company works from Elston Avenue in the Mayfair area, and its website says it has more than 25 years of HVAC experience, with a focus that includes historic homes in Chicago, the Gold Coast and the North Shore suburbs.
The headline service is small-duct high-velocity cooling. Five Star installs Unico and SpacePak systems, which use two-inch flexible tubing that can snake through tight spaces, so older homes get central air without large ducts. It also installs Mitsubishi Electric ductless systems and works on Peerless boilers, which are common in older Chicago houses. Residential and light commercial jobs are both on the list. The website advertises free estimates on new installations and replacements, and financing is available.
Loyal repeat customers show up throughout the reviews. One longtime client praised a technician named Sergio for his knowledge and for explaining issues and options clearly. Another wrote at length about Richie and Sam, calling them reliable, hardworking and professional. Mark, Juan, Paul, Tom and Ivan are also named.
Posted hours are 8 AM to 6 PM on weekdays and 8 AM to 5 PM on Saturdays, with Sundays closed. The website does not advertise 24/7 emergency service, and license numbers and warranty terms are not published.
Who it suits: owners of historic and vintage homes who want central air installed with minimal disruption, and anyone with a boiler that needs a knowledgeable technician. Who it suits less well: people needing help overnight or on a Sunday.
Before signing, ask to see photos of similar high-velocity installs, how the outlets will be placed in each room, and what warranty covers labor.
Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.
We show each source separately rather than blending them into a single score, because they measure different things.
4.9/ 5
446 customer reviews
Editorially reviewed
Ranked #9 in Chicago hvac, September 2026
What this company publishes about its own pricing.
What Chicago homeowners generally pay, independent of this company.
Business-submitted, reviewed by our editors
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These systems push air through two-inch flexible tubing that can be routed through closets, attics and walls, so older homes can get central air without large ducts. Five Star specialises in Unico and SpacePak installs.
Posted hours are 8 AM to 6 PM on weekdays and 8 AM to 5 PM on Saturdays. It is closed Sundays and does not advertise 24/7 emergency service.
We have no credential records on file for this company yet. Ask for the certificate directly from the insurer before booking work.
Chicago, Lyons, Gold Coast, North Shore Suburbs. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.
Yes, the company lists emergency availability. Response time depends on demand, and after a storm every company in the market is stretched.
Warranty terms are not on file. Ask for them in writing before work starts.
Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.
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