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Service Right, LLC

HVAC Company in Boston, Massachusetts and surrounding areas.

4.9on Google · 141 reviews
  • TenBestFind Reviewed
  • Top 10 Winner
  • iWhat do these badges mean?
    TenBestFind Reviewed
    Our editorial team has researched and reviewed this business.
    Verified Business
    Key business information or ownership has been verified against a primary source.
    Top 10 Winner
    The company currently appears in at least one active TenBestFind Top 10 ranking.
    Featured Partner
    A paid commercial relationship with TenBestFind. It never earns or influences a ranking position. This company holds no such relationship.

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Quick Overview

iHow this is made

This summary is generated from the verified data on this profile: services, service area, credentials, warranty terms and the company's Google review record. It is reviewed by an editor before publishing and refreshed whenever the underlying data changes. Nothing here is asserted that is not stated elsewhere on this page.

Editorial Standards →

Service Right runs out of Dorchester and covers AC repair, maintenance, installation and replacement, furnace repair and replacement, boiler service on steam, cast iron and combination systems, heat pump design and installation, and water heaters, for both residential and light commercial customers across more than 30 Greater Boston communities. The company says it has over 25 years of experience and was named Best of 2026 by BusinessRate. It answers calls 24 hours a day, seven days a week. At 4.9 stars from 141 Google reviews, most feedback praises fast diagnosis on leaking or underperforming HVAC units, though one recent review describes a technician who moved a rate discussion to text and would not answer follow up questions, worth keeping in mind when comparing quotes.

  • Best for boiler and furnace repair across dorchester and greater boston
  • Over 25 years of experience per the company
  • No published license number or insurance details

Company Facts

Service Right, LLC at a Glance

By the numbers

Google rating
4.9out of 5
Customer reviews
141on Google

Rating and review count pulled from Google on September 20, 2026.

The work

Best for
Boiler and furnace repair across Dorchester and Greater Boston
Primary service
HVAC

Where

Headquarters
Boston, MA
Service area
Boston
Emergency service
Yes, 24/7

Money and guarantees

Free estimates
Not advertised
Financing
Not advertised

Editorial Review

Our Take on Service Right, LLC

Twenty five years of experience and a 4.9 average across 141 reviews point to a capable repair focused HVAC company. One review describing a terse, text only pricing exchange is worth weighing against the otherwise strong pattern, and it is a reason to get every quote in writing.

Best for: Boiler and furnace repair across Dorchester and Greater Boston

What We Like

  • Over 25 years of experience per the company
  • Named a Best of 2026 pick by BusinessRate
  • 24/7 dispatch across more than 30 Greater Boston communities
  • Handles steam, cast iron and combination boilers
  • 4.9 stars from 141 Google reviews

Things to Consider

  • No published license number or insurance details
  • One review described a terse, text-only pricing exchange on a weekend call
  • No founding year listed on the company site

Google Reviews for Service Right, LLC

Customer ratings shown here come from Google. They are separate from our editorial review above.

Google rating

4.9

Based on 141 Google reviews

Review data updated September 20, 2026

View on Google Maps →

Rating Distribution

  • 5 stars97%
  • 4 stars1%
  • 3 stars1%
  • 1 star1%
iAbout this distribution

The distribution reflects the 141 Google reviews available when this profile's review data was last refreshed on September 20, 2026. Ratings and counts change continuously on Google, so figures here may lag the live profile slightly. We publish only the values returned by the source, never estimates for missing bands.

Editorial Standards →

Recent Google Reviews

  • Sari5.0When my combination boiler unit wasn't working I called Service Right and had a great experience speaking with owner Jolly. He was honest, knowledgeable, and took the time to understand my particular situation rather than simply trying to sell me services. He gave me straightforward feedback, helped me navigate the different options, and pointed me toward the solution that made the most sense for my specific job. Ultimately, with the information that Jolly provided the solution to my problem was a different option that didn’t require Service Right, but I really appreciated that Jolly shared his expertise and give me helpful advice. That stood out and I will be using in the future based on this exchange.September 2026Google
  • Prachi Singh5.0Amazing service. Fixed the hvac that the last guy had called done for. He also waited for me since I was not home when he arrived, patiently fixed it, and had great communication.September 2026Google
  • Anna Harrington5.0Fantastic experience! I called at 12:30 am and he was there right at 8 in the morning the next morning and fixed my unit within 30 minutes which had a clogged pipe issue. Great experience - highly recommend!!!September 2026Google
  • Taras Zommers5.0Had an issue with one of my HVAC units leaking water from various places. Did a search for reasonably close HVAC repair places and picked this one because of the ratings and reviews. I was not disappointed. Jolly came out a few hours later and got me running again. The price was reasonable and stayed with what was originally predicted. I will be calling again later to do my maintenance check.September 2026Google
  • Guni Vardhan5.0I called Jolly with Service Right LLC, a couple of weeks ago, after a disastrous experience with a mid-sized HVAC contractor who wanted to replace our entire system (Carrier gas furnace with central AC) for $18K, when we only needed to replace the blower motor. HVAC technicians like Jolly are a truly rare commodity these days. He is straightforward, honest and extremely competent. Really couldn't ask for more! He responded promptly, went out of his way to help secure the blower motor at a very reasonable price and replaced it with utmost professionalism. Couldn't be happier!! Very lucky to have found him!!August 2026Google
  • Steve B.1.0I called on a Saturday morning after learning my tenant’s A/C wasn’t working properly. The technician was quick to move the conversation to text where he explained his rates and refused to answer any questions (like when he expected he could come) until I agreed to the service change. After agreeing and asking the question two more times, he responds “before 5pm,” effectively the entire day. I think to myself, no big deal—he’ll let me know when he’s on the way so I can communicate that with the tenant. Flash forward to 3pm when he says he’s on his way. I immediately inform the tenant who advises me he had stepped out but would be back in 5-10 minutes. I informed the HVAC technician immediately but he doesn’t respond. I eventually call him only to receive an attitude on the other line saying he left the moment he realized no one was home. We argued for a bit until finally my tenant called him and pleaded with him to return over an hour later. Once he actually arrived, he charged me 3 hours of labor (over $800 total) for ~15 min of troubleshooting and a deep clean on the condenser… a task that should’ve only taken a pro ~45 min. If you value honesty and good communication, this is NOT the company to call. EDIT: conversation screenshots showing the level of unprofessionalism you can expect.August 2026Google

View more Google reviews →

Ranked#2of 9 hvac companies in Boston, MAre-checked September 2026

Editorial Ranking

Why Service Right, LLC Made Our Top 9

It holds position 2 in 10 Best HVAC Companies in Boston, MA (2026).

See the Full Boston RankingPositions cannot be bought

Areas Served

Based in Boston, MA.

iAbout service coverage

Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.

Editorial Standards →

About Service Right, LLC

Service Right has worked out of Dorchester for more than 25 years, according to the company, and its Google reviews reflect a business built on emergency and repair calls rather than one that only chases new installs. The company covers AC repair, maintenance, installation and replacement; furnace repair and replacement; boiler service across steam, cast iron and combination systems; heat pump repair, design and installation; and water heaters, for both homeowners and light commercial accounts.

A recent five star review from a customer with a leaking HVAC unit describes finding Service Right through a search for nearby repair companies and being satisfied with the result, a pattern that recurs across the company's reviews: fast response, an accurate diagnosis, and a fix rather than a sales pitch for a new system. That matters in Dorchester's mix of triple deckers and single family homes, where an aging boiler or a leaking condensate line is a common call.

Not every review is glowing. One customer describes a Saturday morning call about a tenant's failed AC where the technician shifted the conversation to text messages, quoted a rate, and declined to answer further questions before the visit. It is the kind of exchange worth watching for, particularly on weekend or after hours calls when dispatch may be handling several jobs at once. Ask for the total estimate, including any weekend surcharge, in writing before a technician arrives.

At 4.9 stars from 141 Google reviews, read September 20, 2026, and with recognition as a Best of 2026 pick from BusinessRate, Service Right's track record is solid. The company does not publish a license number, insurance details or a founding year on its own site, so those are fair questions to ask directly, especially for a boiler or heat pump installation that requires a permit and inspection.

This company is a good fit for Dorchester and Greater Boston residents who want a 24/7 number for a furnace or boiler emergency, or a straightforward AC repair. It suits Massachusetts homeowners less well if what they want is a fully documented license number and insurance certificate posted online before they ever call, since the company keeps that information off its site. Confirm the license, ask about weekend rates up front, and get any quote in writing.

iWhere this information comes from

Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.

Editorial Standards →

Reputation by Source

We show each source separately rather than blending them into a single score, because they measure different things.

  • Google

    4.9/ 5

    141 customer reviews

  • TenBestFind

    Editorially reviewed

    Ranked #2 in Boston hvac, September 2026

Company Pricing & Estimates

What this company publishes about its own pricing.

Emergency callout
Available 24/7

Local Market Pricing

What Boston homeowners generally pay, independent of this company.

AC replacement, existing ductwork
$5,500–$9,500
Heat pump replacement
$7,500–$13,800
Furnace replacement
$3,500–$7,500
Repair call
$150–$600

How much does HVAC replacement cost? →

Project Photos

Business-submitted, reviewed by our editors

  • Service Right, LLCService Right, LLC
  • Service Right, LLCService Right, LLC
  • Service Right, LLCService Right, LLC
  • Service Right, LLCService Right, LLC

Similar HVAC companies in Boston

Service Right, LLC FAQs

  • Is Service Right licensed?

    Service Right does not publish a license number on its site. With more than 25 years in business and a Best of 2026 award from BusinessRate, ask for the license number directly when you call.

  • Does Service Right offer 24/7 service?

    Yes, the company answers calls 24 hours a day, seven days a week, covering more than 30 Greater Boston communities from its Dorchester base.

  • What should I ask before booking Service Right?

    Get a written estimate before work starts. One recent review described a technician who moved pricing to text messages and declined follow up questions, so confirm the full cost, including any weekend surcharge, up front.

  • Is Service Right, LLC licensed and insured?

    We have no credential records on file for this company yet. Ask for the certificate directly from the insurer before booking work.

  • What areas does Service Right, LLC serve?

    Boston. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.

  • Does Service Right, LLC offer emergency service?

    Yes, the company lists emergency availability. Response time depends on demand, and after a storm every company in the market is stretched.

  • What warranty do they offer?

    Warranty terms are not on file. Ask for them in writing before work starts.

  • How was this profile built?

    Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.

  • Can a business pay to improve its profile?

    A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.

Is Something Incorrect?

Business information changes. Tell us about an address, phone, website, service area, credential or ownership change, or let us know if this company has closed.

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About This Business Profile

Last reviewed
September 2026
Profile last updated
September 20, 2026
Google review data updated
September 20, 2026
Sources checked
Google Business Profile, Company website
Sponsorship status
No commercial relationship