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Westend Bath and Kitchen

Remodeling Company in Ottawa, Ontario. Serving Nepean, Gloucester and surrounding areas.

Westend Bath and Kitchen is a remodeling contractor based in Ottawa, ON, also working in Nepean, Gloucester, Vanier. Its listed services include kitchen remodeling, bathroom remodeling and basement remodeling. Its Better Business Bureau Accredited (A+ rating) is reported by the company and not yet verified, so check it before work starts.

4.8on Google · 81 reviews39 years in business
  • TenBestFind Reviewed
  • Top 10 Winner
  • iWhat do these badges mean?
    TenBestFind Reviewed
    Our editorial team has researched and reviewed this business.
    Verified Business
    Key business information or ownership has been verified against a primary source.
    Top 10 Winner
    The company currently appears in at least one active TenBestFind Top 10 ranking.
    Featured Partner
    A paid commercial relationship with TenBestFind. It never earns or influences a ranking position. This company holds no such relationship.

    Advertising & Sponsorship Disclosure

Quick Overview

iHow this is made

This summary is generated from the verified data on this profile: services, service area, credentials, warranty terms and the company's Google review record. It is reviewed by an editor before publishing and refreshed whenever the underlying data changes. Nothing here is asserted that is not stated elsewhere on this page.

Editorial Standards

Westend Bath and Kitchen is a family-owned and operated renovator on Woodward Drive in Ottawa's west end, and its website dates the company to 1987. It handles bathroom, kitchen and whole-home renovations, plus basement finishing with a new bathroom, flooring, fireplaces, built-ins, interior doors, trim, walk-in closets, laundry rooms and mud rooms. A Kitchen Refresh Package covers smaller updates. The site lists service across Kanata, Nepean, Barrhaven, Stittsville and Orleans and out to Manotick, Richmond, Carleton Place and Almonte. Appointments are required, and a free estimate can be requested online or by email. Google shows 4.8 from 81 reviews, read October 30, 2026, with weekday hours from 9 a.m. to 5 p.m.

  • Best for kitchen refreshes and bathroom updates from a family firm with three decades of history
  • Family owned and operated since 1987, per its website
  • Appointments are required, so call before visiting

Company Facts

Westend Bath and Kitchen at a Glance

By the numbers

Google rating
4.8out of 5
Customer reviews
81on Google
In business
39years

Rating and review count pulled from Google on October 30, 2026. Years counted from 1987.

The work

Best for
Kitchen refreshes and bathroom updates from a family firm with three decades of history
Primary service
Remodeling

Where

Headquarters
Ottawa, ON
Service area
4 cities
Emergency service
Not advertised

Money and guarantees

Free estimates
Yes
Financing
Not advertised
Workmanship warranty
3-year labour warranty, per its About page

Credentials

Better Business Bureau Accredited (A+ rating)
Better Business Bureau Accredited (A+ rating) (reported by the company, not verified)

Editorial Review

Our Take on Westend Bath and Kitchen

Westend is a family-run firm dating to 1987 with a stated 3-year labour warranty and BBB, GOHBA, RenoMark and NKBA memberships. Licence and insurance numbers are not published, so ask for certificates.

Best forKitchen refreshes and bathroom updates from a family firm with three decades of history

What We Like

  • Family owned and operated since 1987, per its website
  • 3-year labour warranty stated on its About page
  • A+ BBB rating, GOHBA, RenoMark and NKBA membership reported
  • Kitchen Refresh Package for smaller updates
  • Free estimate form and a wide service area from Kanata to Almonte

Things to Consider

  • Appointments are required, so call before visiting
  • No licence, WSIB or insurance numbers are published
  • Warranty terms and the satisfaction guarantee are not spelled out

Customer Ratings

Google Reviews for Westend Bath and Kitchen

Customer ratings shown here come from Google. They are separate from our editorial review above.

Google rating

4.8

Based on 81 Google reviews

Review data updated October 30, 2026

View on Google Maps

Rating Distribution

  • 5 stars88%
  • 4 stars7%
  • 3 stars2%
  • 1 star2%
iAbout this distribution

The distribution reflects the 81 Google reviews available when this profile's review data was last refreshed on October 30, 2026. Ratings and counts change continuously on Google, so figures here may lag the live profile slightly. We publish only the values returned by the source, never estimates for missing bands.

Editorial Standards

Recent Google Reviews

  • Nick Porter5.0

    The detail and finishing touches were on point and well done, price was right and work was completed in a timely manor.

    June 2026Google
  • Michael Gregory5.0

    We had our kitchen counter replaced and they did a great job. A fabulous experience from start to finish!

    May 2026Google
  • Sheila Macdonald5.0

    The service was excellent....from the design of my new bathroom to the professionals who did the installation.

    November 2025Google
  • I Am Always Write5.0

    After obtaining five quotations for a basement bathroom build, I ended up contracting with West End Bath and Kitchen. Factoring into my decision was the ability to have a truly turnkey solution from design to finish. As well, West End has been in business for approximately 40 years and has a stellar reputation. They also have an excellent showroom which really assists with the design process.<br><br>From the onset, WEBK left others in the dust with its detailed quotation approach that left nothing to the imagination.The start time was decided upon months in advance, and the project started on time, finishing approximately 5 weeks later.<br><br>Loretta, our experienced (and patient) designer and project overseer was very helpful throughout the process and never tired of our admittedly sometimes frequent questions. She produced an excellent detailed design and other documentation.<br><br>Projects of this nature are bound to have hiccups that come along the way as computer design turns into reality. Whenever that occurred, Loretta was fast and helpful to help overcome any minor issues. Her communications on the phone and in email were excellent.<br><br>One of my most important requirements was to have the bathroom completely protected by a Schluter waterproofing system. The highly experienced builder team of Jon and Chris did an absolute masterful job in building the bathroom using numerous Schluter products. They were friendly, their experience and knowledge was excellent, they were flexible and adaptable, they explained everything and happily answered questions at any time, they frequently check-pointed with me, they kept the worksite protected and clean and their attention to flawless detail was beyond anything I’ve ever seen before. Jon even caught a (pre-existing ) plumbing issue early in the project which saved a lot of aggravation had it not been fixed. Overall, they really take pride in their work, and are 100% committed to ensuring that the customer gets what they want in the end. They are true professionals.<br><br>In the end, I got the bathroom that I was hoping for. It was perfectly built at a fair price just like every customer hopes for. I would not hesitate to recommend West End Bath and Kitchen.

    September 2025Google
  • John Mccauley5.0

    Fantastic experience with everyone from WEBK. Loretta was great, very helpful and able to source some pretty unique choices we had wanted and asked for. Stirring is the man, his attention to detail is unparalleled. Very happy with our new kitchen, will definitely be back to do our main bathroom next year.

    September 2025Google
  • Richard Ross5.0

    Excellent service in doing both our partial bathroom renovations. Great suggestions from our designer Loretta on quality pieces. Choices fit very well with existing tiles and colours.<br>Vanities were top notch quality along with retrofit rain shower and grab bars. The creme del la creme was the Toto Washlet! My wife is extatic!<br>Props to MJ, the lead contractor who is truly a jack of all trades! Very respectful, clean worker who goes the extra distance to make things perfect!<br>Very pleased with the end result and highly recommend Westend, especially for locals.

    July 2025Google

View more Google reviews

Ranked#7of 8 home remodeling in Ottawa, ONre-checked October 2026

Editorial Ranking

Why Westend Bath and Kitchen Made Our Top 8

It holds position 7 in 8 Best Home Remodeling Contractors in Ottawa, ON (2026).

See the Full Ottawa RankingResearched by Priya Nathan · positions cannot be bought

What They Do

Services Offered

Specialties

  • Bathroom renovations
  • Kitchen renovations
  • Spa-style bathrooms
  • Accessible bathroom features
  • Whole-home interior renovations
  • Tub to shower conversions
  • Custom cabinetry
  • Countertops

Areas Served

Based in Ottawa, ON.

iAbout service coverage

Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.

Editorial Standards

Company Background

About Westend Bath and Kitchen

Westend Bath and Kitchen says it was founded in 1987 and is family owned and operated, which gives it close to four decades in the trade. Its About page says founder Brian has died and his children, Jessica and Adam, now run the business. The office is at 1660 Woodward Drive in Ottawa's west end, and the site says appointments are required, so call or use the free estimate form before dropping by.

The company's focus is bathrooms, kitchens and whole-home renovations, but the website also lists basement finishing that includes building a new bathroom, plus flooring, fireplaces, built-ins, interior doors, trim, walk-in closets, laundry rooms and mud rooms. For smaller budgets it offers a Kitchen Refresh Package. It says it does not sell parts or stock products, so the work is project-based rather than retail.

Westend lists a long service area: Kanata, Nepean, Barrhaven, Stittsville and Orleans, with Greely, Osgoode, Manotick, Richmond, Carleton Place and Almonte beyond the city. The About page states a 3-year labour warranty and an A+ Better Business Bureau rating, and says the company belongs to the Greater Ottawa Home Builders' Association, RenoMark and the National Kitchen & Bath Association. It does not publish a licence number or insurance details, so ask for those in writing.

Google shows 4.8 from 81 reviews, read October 30, 2026. Google's photos show kitchens with marble-look islands and white shaker cabinets, a bathroom with a glass enclosure, and a steam-style walk-in shower. Hours are 9 a.m. to 5 p.m., Monday to Friday, with weekends closed.

Westend suits homeowners who want a long-established family firm for a kitchen or bathroom, particularly in the west end and Kanata, and who value a modest refresh option. It suits less well anyone who wants named project managers on the website. Before you book, ask for a written itemized quote, the warranty terms in writing, WSIB and liability insurance certificates, and who applies for any City of Ottawa building permit.

iWhere this information comes from

Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.

Editorial Standards

Credentials

  • Better Business Bureau Accredited (A+ rating)Reported
  • Greater Ottawa Home Builders Association memberReported
  • RenoMarkReported
  • National Kitchen & Bath Association memberReported
iWhat verified means here

Verified means we checked the credential against the authority that issues it and recorded the date. Reported means the business told us and we could not independently confirm it. We publish both, labelled, rather than dropping what we could not check.

Editorial Standards

Other Sources

Reputation by Source

We show each source separately rather than blending them into a single score, because they measure different things.

  • Google

    4.8/ 5

    81 customer reviews

  • Better Business Bureau

    A+

  • TenBestFind

    Editorially reviewed

    Ranked #7 in Ottawa home remodeling, October 2026

Pricing

Company Pricing & Estimates

What this company publishes about its own pricing.

Free estimates
Yes
Inspection fee
Free estimate
Workmanship warranty
3-year labour warranty, per its About page

Gallery

Project Photos

Business-submitted, reviewed by our editors

  • Westend Bath and KitchenWestend Bath and Kitchen
  • Westend Bath and KitchenWestend Bath and Kitchen
  • Westend Bath and KitchenWestend Bath and Kitchen
  • Westend Bath and KitchenWestend Bath and Kitchen
  • Westend Bath and KitchenWestend Bath and Kitchen

Compare

Similar Home Remodeling in Ottawa

Westend Bath and Kitchen FAQs

  • How long has Westend Bath and Kitchen been in business?

    Its website says it was founded in 1987 and is family owned and operated. It is based at 1660 Woodward Drive and serves Kanata, Nepean, Barrhaven, Stittsville and Orleans, with outer areas such as Manotick, Richmond, Carleton Place and Almonte.

  • Do I need an appointment with Westend Bath and Kitchen?

    Yes. The site says appointments are required. You can use the free estimate form, email info@westendbk.ca or call 613-226-7701. Google lists office hours of 9 a.m. to 5 p.m., Monday to Friday.

  • What warranty and credentials does Westend Bath and Kitchen have?

    Its About page states a 3-year labour warranty and an A+ Better Business Bureau rating, and says it belongs to the Greater Ottawa Home Builders' Association, RenoMark and the National Kitchen & Bath Association. No licence or insurance numbers are published. Ontario has no provincial renovation licence, so ask for a WSIB clearance certificate and a liability insurance certificate.

  • Is Westend Bath and Kitchen licensed and insured?

    We checked 0 of 4 credentials against the issuing authority. Verified items carry the date we checked; reported items are what the business told us and we could not independently confirm.

  • What areas does Westend Bath and Kitchen serve?

    Ottawa, Nepean, Gloucester, Vanier. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.

  • Does Westend Bath and Kitchen offer emergency service?

    Emergency availability is not listed for this company. If you need an urgent call-out, check the ranking for companies that do list it.

  • What warranty do they offer?

    3-year labour warranty, per its About page. There are usually two warranties on a job: the manufacturer covers materials, the contractor covers workmanship. Get both in writing and check whether the workmanship coverage transfers if you sell.

  • How was this profile built?

    Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.

  • Can a business pay to improve its profile?

    A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.

Is Something Incorrect?

Business information changes. Tell us about an address, phone, website, service area, credential or ownership change, or let us know if this company has closed.

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How We Rank

About This Business Profile

Last reviewed
October 2026
Profile last updated
October 31, 2026
Google review data updated
October 30, 2026
Reviewed by
Priya Nathan, Staff writer, remodeling and moving
Sources checked
Issuing authorities, Google Business Profile, BBB, Company website
Could not verify
Better Business Bureau Accredited (A+ rating) (reported only), insurance
Sponsorship status
No commercial relationship

Priya writes the remodeling, moving and cost guides. She spends most of her time reading contracts and estimates, which is where the differences between two apparently identical quotes usually turn up.

Westend Bath and Kitchen4.8 on Google · Ottawa, ONVisit Website