Edmonton HVAC & Plumbing Experts | 24/7 Furnace, AC & Plumbing Service | Hydro-Flo
March 2026
Company Facts
Hydro-Flo Plumbing & Heating Ltd. at a Glance
The work
- Best for
- Sump pumps, Poly-B and same-day water heater swaps
- Primary service
- Plumbing
Where
- Headquarters
- Edmonton, AB
- Service area
- Edmonton
- Emergency service
- Yes, 24/7
Money and guarantees
- Free estimates
- Yes
- Financing
- Available
Editorial Review
Our Take on Hydro-Flo Plumbing & Heating Ltd.
Hydro-Flo is a locally owned south side shop with 1,189 reviews, 24/7 emergency calls and reviewers who praise its honesty on sump pumps. Warranty terms are not published, so ask for them.
Best for: Sump pumps, Poly-B and same-day water heater swaps
What We Like
- Locally owned, not a franchise or call centre
- 24/7 emergency calls and same-day water heater installs
- Free estimates with Financeit and Abode financing
- Preferred Joe plan at $25 a month with priority service
- Reviewers praise honest sump pump advice
Things to Consider
- 4.7 average is a step below the leaders
- No warranty terms or licence numbers published
- Founding year and owner names are not stated
Google Reviews for Hydro-Flo Plumbing & Heating Ltd.
Customer ratings shown here come from Google. They are separate from our editorial review above.
Google rating
4.7
Based on 1189 Google reviews
Review data updated September 24, 2026
Rating Distribution
- 5 stars88%
- 4 stars6%
- 3 stars1%
- 2 stars1%
- 1 star5%
iAbout this distribution
The distribution reflects the 1189 Google reviews available when this profile's review data was last refreshed on September 24, 2026. Ratings and counts change continuously on Google, so figures here may lag the live profile slightly. We publish only the values returned by the source, never estimates for missing bands.
Recent Google Reviews
- Mary Lou Fitzgerald5.0Justin did a great job explaining what was going to be done. Sam, the installer, was on time, did a great job and answered all of our questions. I would highly recommend them.September 2026Google
- Francis G.2.0Hydro Flo Plumbing ended up charging a lot more than I expected for the work. The final bill didn't clearly break down where the extra costs came from. I wish they'd been upfront about pricing from the start. The work itself was fine, but the surprise costs left a bad impression. I won’t be going back to them.September 2026Google
- Marlena Wyman5.0I needed a new furnace and got quotes from 3 companies. Hydro-Flo provided a reasonable price, clear language, and a no-pressure sale. They were able to install 2 days later. All who I dealt with from Hydro-Flo were very professional and courteous.September 2026Google
- Rita McGie5.0The service provided was prompt and courteous, with excellent communication in all regards. I highly recommend Hyro-Flo.September 2026Google
- Justin1.0I had a really disappointing experience with Hydro-Flo. There were constant delays and a lot of excuses. If you value your time and money, I’d look elsewhere.September 2026Google
- Emma Radford2.0The technician was honest, took pride in his work, and found a workaround for a tricky job. Kudos to Bruce! However, the billing process was very unclear and ended up being $400 more than I had expected. I paid the invoice the day that the work was completed, and realized the next day that the amount was higher than expected. After following up several times with their office, I was told that I had misunderstood and that the call-out discount I had been verbally quoted had already been applied to the invoice. However, as their invoices do not itemize their work/costs, it is impossible to know what has already been included or, in this case, deducted. I was offered a $200 in-store credit instead of a full or partial refund of the $400, which was unsatisfactory as I won't use them again due to this experience with their billing/admin team. This job was for my senior-citizen parents, for whom the extra $400 cost was significant and unexpected. Further, while querying the invoice, the team member asked me how I could claim/know what the cost of this work should be and kept repeating to me that I had paid the invoice in full at the time of the work, therefore accepting the quoted amount, despite my explanation that I hadn't noticed until the next day that the amount was higher than expected. She repeatedly said to me, "You paid the invoice, did you not?". It was an unpleasant experience and very low on customer service.September 2026Google
Ranked#6of 10 plumbers in Edmonton, ABre-checked September 2026
Editorial Ranking
Why Hydro-Flo Plumbing & Heating Ltd. Made Our Top 10
It holds position 6 in 10 Best Plumbers in Edmonton, AB (2026).
See the Full Edmonton RankingPositions cannot be bought
Services Offered
Specialties
- Cooling
- Heating
- HVAC
- Plumbing
- Sewer
- Furnace repair
- Furnace installation
- Furnace maintenance
Areas Served
Based in Edmonton, AB.
iAbout service coverage
Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.
About Hydro-Flo Plumbing & Heating Ltd.
Hydro-Flo Plumbing & Heating makes a point of saying it is locally owned and not a franchise or a call centre. It works from 9604 51 Avenue NW on Edmonton's south side, says it has more than 20 years in the business, and Google shows 1,189 reviews at a 4.7 average, read September 24, 2026.
The plumbing list includes repairs and installations, Poly-B pipe replacement, water heaters, drain and sewer cleaning, sewer line repair, gas lines, water softeners and sump pumps. Heating crews handle furnaces, boilers and hydronic systems, air conditioning, heat pumps and ventilation, with Carrier, Rheem, Lennox, Goodman and York among the brands. Hydro-Flo takes 24/7 emergency calls, and Google lists it as open 24 hours. It offers same-day installation of heating and hot water equipment, free estimates, and financing through Financeit and Abode. The Preferred Joe membership costs $25 a month and includes annual inspections, priority same-day service, 15% off service repairs and a $50 yearly equipment credit. Warranty terms and licence numbers are not published.
Sump pumps dominate the recent reviews, which makes sense after a wet summer. Gene said the plumber told him debris was stopping his float, and that the pump still worked, before asking whether he still wanted it replaced. Lillian had a 15-year-old pump swapped quickly after two weeks of rain, and Dave got a quote for a crawlspace sump pump within ten minutes of the visit. A customer who called himself a tough grader gave four stars and said staff explained each step of the work.
Hydro-Flo suits a south Edmonton homeowner dealing with sump pumps, water heaters or Poly-B who likes the idea of a priority plan at a fixed monthly price. It suits less well someone who wants a published warranty before calling. Ask what warranty applies, confirm the journeyperson certificate of the plumber sent, and check who pulls the City of Edmonton permit.
iWhere this information comes from
Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.
Credentials
- Licensed plumbing service provider, per the companyReported
iWhat verified means here
Verified means we checked the credential against the authority that issues it and recorded the date. Reported means the business told us and we could not independently confirm it. We publish both, labelled, rather than dropping what we could not check.
Reputation by Source
We show each source separately rather than blending them into a single score, because they measure different things.
Google
4.7/ 5
1189 customer reviews
TenBestFind
Editorially reviewed
Ranked #6 in Edmonton plumbers, September 2026
Company Pricing & Estimates
What this company publishes about its own pricing.
- Free estimates
- Yes
- Inspection fee
- Free diagnosis and free quotes, with upfront pricing before repairs
- Financing
- Available
- Emergency callout
- Available 24/7
Project Photos
Business-submitted, reviewed by our editors
Project Videos
From the company's own channel and website. Loads only when you press play.
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Hydro-Flo Plumbing & Heating Ltd. FAQs
Is Hydro-Flo Plumbing open 24/7?
Yes. Hydro-Flo takes emergency calls 24/7, and Google lists it as open 24 hours.
What is the Hydro-Flo Preferred Joe plan?
It costs $25 a month and includes annual inspections, priority same-day service, 15% off service repairs and a $50 yearly equipment credit.
Does Hydro-Flo offer financing?
Yes. Financing is available through Financeit and Abode, and estimates are free.
Is Hydro-Flo Plumbing & Heating Ltd. licensed and insured?
We checked 0 of 1 credentials against the issuing authority. Verified items carry the date we checked; reported items are what the business told us and we could not independently confirm.
What areas does Hydro-Flo Plumbing & Heating Ltd. serve?
Edmonton. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.
Does Hydro-Flo Plumbing & Heating Ltd. offer emergency service?
Yes, the company lists emergency availability. Response time depends on demand, and after a storm every company in the market is stretched.
What warranty do they offer?
Warranty terms are not on file. Ask for them in writing before work starts.
How was this profile built?
Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.
Can a business pay to improve its profile?
A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.
Is Something Incorrect?
Business information changes. Tell us about an address, phone, website, service area, credential or ownership change, or let us know if this company has closed.
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iWhat claiming does
Claiming lets you correct and maintain the factual information on this profile. Claiming or upgrading a profile does not guarantee inclusion in a TenBestFind ranking and never affects ranking position, which is decided editorially.
About This Business Profile
- Last reviewed
- September 2026
- Profile last updated
- September 27, 2026
- Google review data updated
- September 24, 2026
- Sources checked
- Issuing authorities, Google Business Profile, Company website
- Sponsorship status
- No commercial relationship