Legacy Heating & Cooling - Residential New Construction - About us
Embedded on the company's website
Company Facts
Legacy Heating and Cooling at a Glance
The work
- Best for
- Combined HVAC and plumbing emergencies with financing
- Primary service
- HVAC
Where
- Headquarters
- Edmonton, AB
- Service area
- Edmonton
- Emergency service
- Yes, 24/7
Money and guarantees
- Free estimates
- Yes
- Financing
- Available
Editorial Review
Our Take on Legacy Heating and Cooling
A combined HVAC-and-plumbing shop with a genuine 24/7 no-heat line and a full year of no payments is a rare enough combination that it's worth the drive from either the Edmonton or Calgary side of its service area, even without a published licence number online.
Best for: Combined HVAC and plumbing emergencies with financing
What We Like
- BBB accredited business
- 24/7 after-hours no-heat emergency line
- A full year of no payments on qualifying installations
- Combined HVAC and plumbing divisions under one company
- Serves both the Edmonton and Calgary regions
Things to Consider
- No specific Alberta licence number published on the site
- No individual technician names or bios listed
- No direct company email address published
Google Reviews for Legacy Heating and Cooling
Customer ratings shown here come from Google. They are separate from our editorial review above.
Google rating
4.9
Based on 3226 Google reviews
Review data updated September 22, 2026
Rating Distribution
- 5 stars93%
- 4 stars4%
- 3 stars1%
- 2 stars1%
- 1 star2%
iAbout this distribution
The distribution reflects the 3226 Google reviews available when this profile's review data was last refreshed on September 22, 2026. Ratings and counts change continuously on Google, so figures here may lag the live profile slightly. We publish only the values returned by the source, never estimates for missing bands.
Recent Google Reviews
- Amy Y5.0Roman and Laine are very professional and courteous! Very respectful of the house. Great job!September 2026Google
- Darsh Nayak5.0Service was good, technician was really good and smartSeptember 2026Google
- Amanpreet Shergill5.0Excellent service person and highly skilled and knowledgeable. Worked in a professional way to change our humidifiers. I definitely recommend Puneet !!!!! Thanks legacy for the serviceSeptember 2026Google
- Albert Croucher5.0Ed & Jordan showed up on time & did a great job. They explained what they were doing & why they were doing it. I was very happy with their work & friendly demeanour. They seemed to enjoy our pups & our pups loved them.September 2026Google
- Anne Bradley5.0Legacy installed a new high efficiency furnace and hot water tank on Friday, March 13, 2026. The installing team (Logan and his team member) were here for 7 plus hours and completed the job successfully. Both installers arrived promptly and worked efficiently. They were both friendly and courteous. I was also impressed with Penny, the comfort advisor/furnace calculator who came out to the house the day before and was able to schedule the work for the following day. I had a few questions about maintenance of the furnace which were answered by the Quality Control inspector the following week. Overall, very pleased with the service. Update September 15, 2026 Today, Roman came to maintain my furnace and clean my heating ducts. I purchased Legacy's Premium Maintenance last year which provided both services free of charge so that was a considerable savings. Roman phoned to let me know his arrival time. He arrived promptly. Roman explained the process, step by step and answered any questions I had. He inspected and tuned up my furnace (also included in the service plan) and spent time explaining what he had done. I found Roman to be knowledgeable, helpful and courteous. I commend him on the outstanding job he did today. Well done!!!September 2026Google
Ranked#3of 10 hvac companies in Edmonton, ABre-checked September 2026
Editorial Ranking
Why Legacy Heating and Cooling Made Our Top 10
It holds position 3 in 10 Best HVAC Companies in Edmonton, AB (2026).
See the Full Edmonton RankingPositions cannot be bought
Areas Served
Based in Edmonton, AB.
iAbout service coverage
Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.
About Legacy Heating and Cooling
Legacy Heating and Cooling operates from a location on Eleniak Road NW in southeast Edmonton and runs both an HVAC division and a plumbing division under one roof, a combination that lets it handle a furnace replacement and a failing water heater on the same visit. Reviewers describe fast dispatch and technicians who explain the repair before starting work, which matters most during a genuine no-heat emergency.
The HVAC service list covers furnace installation, replacement, repair, and maintenance, air conditioner installation and repair, heat pump installation and repair, garage heaters, indoor air quality equipment including HRVs, humidifiers, thermostats, air cleaners, and UV purifiers, furnace and duct cleaning, and new-construction HVAC for both residential and commercial builds. The plumbing side adds water heaters, water softeners, purifiers, and reverse osmosis systems.
Alberta winters routinely drop well below freezing, and a furnace failure at 3 a.m. in January is the kind of emergency that makes a genuine 24/7 no-heat line worth paying attention to rather than a marketing line. Legacy backs that up with a BBB accredited business rating and a full year of no payments on qualifying installations, plus additional financing options and a free quote up front. Legacy's service area is unusually broad for a company this size, reaching both the Edmonton region, including Sherwood Park, St. Albert, Spruce Grove, and Leduc, and the Calgary region, including Airdrie, Okotoks, and Cochrane.
The website does not publish a specific Alberta gasfitter or refrigeration mechanic licence number, individual technician names, or a direct company email address, so those details are worth confirming by phone. Social presence runs across Facebook, Twitter, and Instagram.
Legacy Heating and Cooling suits homeowners who want one company to handle both HVAC and basic plumbing under emergency conditions, and who value a no-payments financing window over the fastest possible quote. It suits less well someone who wants a published licence number verified online before calling, or a smaller company where the same technician handles every visit. Ask for the technician's Safety Codes Council certification number and confirm current no-heat response times before booking, especially during the coldest weeks of winter when emergency call volume runs highest.
iWhere this information comes from
Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.
Credentials
- BBB Accredited BusinessBetter Business BureauReported
iWhat verified means here
Verified means we checked the credential against the authority that issues it and recorded the date. Reported means the business told us and we could not independently confirm it. We publish both, labelled, rather than dropping what we could not check.
Reputation by Source
We show each source separately rather than blending them into a single score, because they measure different things.
Google
4.9/ 5
3226 customer reviews
TenBestFind
Editorially reviewed
Ranked #3 in Edmonton hvac, September 2026
Company Pricing & Estimates
What this company publishes about its own pricing.
- Free estimates
- Yes
- Financing
- Available
- Emergency callout
- Available 24/7
Local Market Pricing
What Edmonton homeowners generally pay, independent of this company.
- AC replacement, existing ductwork
- $5,500–$9,500
- Heat pump replacement
- $7,500–$13,800
- Furnace replacement
- $3,500–$7,500
- Repair call
- $150–$600
Project Photos
Business-submitted, reviewed by our editors
Project Videos
From the company's own channel and website. Loads only when you press play.
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Legacy Heating and Cooling FAQs
Does Legacy Heating and Cooling offer 24/7 emergency service?
Yes, Legacy states 24/7 availability for after-hours no-heat emergencies, backed by a BBB accredited business rating.
Does Legacy Heating and Cooling also do plumbing?
Yes, the company runs a plumbing division alongside HVAC, covering water heaters, water softeners, and reverse osmosis systems.
What financing does Legacy Heating and Cooling offer?
A full year of no payments is advertised on qualifying installations, along with additional financing options and a free quote.
Is Legacy Heating and Cooling licensed and insured?
We checked 0 of 1 credentials against the issuing authority. Verified items carry the date we checked; reported items are what the business told us and we could not independently confirm.
What areas does Legacy Heating and Cooling serve?
Edmonton. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.
Does Legacy Heating and Cooling offer emergency service?
Yes, the company lists emergency availability. Response time depends on demand, and after a storm every company in the market is stretched.
What warranty do they offer?
Warranty terms are not on file. Ask for them in writing before work starts.
How was this profile built?
Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.
Can a business pay to improve its profile?
A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.
Is Something Incorrect?
Business information changes. Tell us about an address, phone, website, service area, credential or ownership change, or let us know if this company has closed.
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Claiming lets you correct and maintain the factual information on this profile. Claiming or upgrading a profile does not guarantee inclusion in a TenBestFind ranking and never affects ranking position, which is decided editorially.
About This Business Profile
- Last reviewed
- September 2026
- Profile last updated
- September 26, 2026
- Google review data updated
- September 22, 2026
- Sources checked
- Issuing authorities, Google Business Profile, Company website
- Sponsorship status
- No commercial relationship