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Company Facts
The work
Where
Money and guarantees
Editorial Review
A one-year repair warranty, price matching and senior and military discounts are concrete commitments most HVAC sites leave vague, and a 4.8 average with a 20-year customer naming the same technician suggests a stable crew. Being based in Oak Cliff is a practical advantage for south Dallas homes that the northern companies reach last.
Best for: South Dallas and Oak Cliff homeowners who want a long-running local shop with a repair warranty in writing
Customer ratings shown here come from Google. They are separate from our editorial review above.
Google rating
4.8
Based on 425 Google reviews
Review data updated September 22, 2026
Editorial Ranking
It holds position 4 in 10 Best HVAC Companies in Dallas, TX (2026).
Based in Dallas, TX.
Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.
Metro Air Conditioning Heating & Services has worked out of 126 West Illinois Avenue in Oak Cliff since 1990, which makes it one of the few companies in this ranking based south of the Trinity rather than in the northern suburbs. It carries a 4.8 rating from 425 Google reviews, read September 22, 2026, and publishes Texas HVAC license TACLB009124C on its own site.
The written commitments are more specific than most. Metro offers a one-year warranty on repairs, a 100 percent satisfaction guarantee, free estimates with same-day quotes, price matching on valid written estimates from competitors, and a 5 percent discount for seniors and military customers. Emergency service runs 24/7. Current promotions on the site include up to $1,500 off selected systems and $250 off duct replacement, though those change and are worth confirming.
The service menu covers the full residential list: AC and furnace installation, repair and tune-ups, heat pumps, mini splits, smart thermostats, air purifiers and dehumidifiers, carbon monoxide testing, and duct cleaning, repair and custom ductwork. The company services Goodman, Trane, Carrier, York, Ruud and Lennox equipment.
Reviews point to a small, consistent crew. Larry is named repeatedly, both as the technician who diagnosed and fixed a problem the same day and as the person one 20-year customer credits for what they called the gold standard in service quality. Chaz is named for an after-hours call where he was described as professional and personable, and Leroy for arriving less than two hours after a morning call when a house had sat at 80 degrees overnight. Tammy is mentioned for handling dispatch. One reviewer noted the price was more than fair given how quickly the job was done.
The company's site does not name its owners, publish NATE or BBB credentials, or detail its maintenance plan, and it has no team or truck photos, so the images here come from its Google profile. Its stated service area runs across the southern and western suburbs, from Duncanville and Cedar Hill to Waxahachie and Midlothian, as well as Dallas proper.
For a homeowner in Oak Cliff, south Dallas or the southern suburbs who wants a shop that has been in the neighborhood since 1990, puts a repair warranty and price match in writing, and sends the same technicians year after year, Metro Air is a solid choice.
Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.
Verified means we checked the credential against the authority that issues it and recorded the date. Reported means the business told us and we could not independently confirm it. We publish both, labelled, rather than dropping what we could not check.
We show each source separately rather than blending them into a single score, because they measure different things.
4.8/ 5
425 customer reviews
Editorially reviewed
Ranked #4 in Dallas hvac, September 2026
What this company publishes about its own pricing.
What Dallas homeowners generally pay, independent of this company.
Business-submitted, reviewed by our editors
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Yes. The company states a one-year warranty on repairs along with a 100 percent satisfaction guarantee, and it will match valid written estimates from competitors.
At 126 West Illinois Avenue in Oak Cliff, where it has operated since 1990. It serves Dallas and the southern and western suburbs, including Duncanville, Cedar Hill, DeSoto and Grand Prairie.
Goodman, Trane, Carrier, York, Ruud and Lennox, according to its website. Emergency service is available 24/7 and estimates are free.
We checked 0 of 1 credentials against the issuing authority. Verified items carry the date we checked; reported items are what the business told us and we could not independently confirm.
Dallas. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.
Yes, the company lists emergency availability. Response time depends on demand, and after a storm every company in the market is stretched.
1-year warranty on repairs and a stated 100 percent satisfaction guarantee. There are usually two warranties on a job: the manufacturer covers materials, the contractor covers workmanship. Get both in writing and check whether the workmanship coverage transfers if you sell.
Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.
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