Company Facts
Morris-Jenkins at a Glance
The work
- Best for
- Fast same-day repairs backed by a membership program
- Primary service
- HVAC
Where
- Headquarters
- Charlotte, NC
- Service area
- Charlotte
- Emergency service
- Business hours only
Money and guarantees
- Free estimates
- Not advertised
- Financing
- Not advertised
Editorial Review
Our Take on Morris-Jenkins
No other company in this ranking comes close to Morris-Jenkins on sheer review volume, and the consistency across that many jobs is genuinely impressive. The missing North Carolina license number on a company this size stands out, though, so ask for it directly before signing anything.
Best for: Fast same-day repairs backed by a membership program
What We Like
- Largest review base in this ranking: over 36,000 Google reviews at 4.9
- 24/7 answering with a dedicated priority-scheduling membership
- Holds a South Carolina HVAC license (RBC 408)
- Financing available on installations
- Reviewers repeatedly name full install crews, suggesting consistent training across a large team
Things to Consider
- No North Carolina license number published on the site, only a South Carolina one
- Founding year, owner names and NATE certification aren't stated
- Large scale can mean a different technician on each visit rather than one ongoing relationship
Google Reviews for Morris-Jenkins
Customer ratings shown here come from Google. They are separate from our editorial review above.
Google rating
4.9
Based on 36452 Google reviews
Review data updated September 21, 2026
Rating Distribution
- 5 stars96%
- 4 stars2%
- 3 stars0%
- 2 stars0%
- 1 star2%
iAbout this distribution
The distribution reflects the 36452 Google reviews available when this profile's review data was last refreshed on September 21, 2026. Ratings and counts change continuously on Google, so figures here may lag the live profile slightly. We publish only the values returned by the source, never estimates for missing bands.
Recent Google Reviews
- Kenneth Miller5.0Keith was spectacular! On time, friendly and Completely professional, explained everything he was doing very thoroughly, and was a joy to work with. He went above and beyond to make sure we had no more issues or concerns. Model employee!September 2026Google
- Mark Banks5.0Installers were great.Did really good job with everything.Electricians were good as well.September 2026Google
- Robert Roulhac5.0I had a new starter motor for the compressor and additional refrigerant in my HVAC system by Morris-Jenkins, and I had a great experience from start to finish. Pat was professional, knowledgeable, and took the time to explain everything clearly before completing the work. I incorrectly chose ac maintenance in the website and he didn’t hold it against me and proceeded to do a diagnostic for the repair. More importantly he listened to me when I described the issue with the fan and motor not engaging which actually sped things up so I appreciated him listening.The repair was completed quickly so my wife is happy that we have air now. There was no pressure sale and he told me what was truly needed to fix the issue and that was reassuring. Excellent customer service, honest communication, and quality workmanship. What more is needed.September 2026Google
- Katari Miller5.0The plumber Herbie was very professional, knowledgeable and kind.September 2026Google
- Sean Yates5.0I’ve had nothing but great experiences with Morris-Jenkins. Every technician we’ve had come to our home has been incredibly friendly, professional, and informative. They take the time to explain what they’re doing, answer questions, and make sure you understand everything without ever making you feel rushed. I’ve also been really impressed with how quickly Morris-Jenkins is able to get us on the schedule when we need them. From scheduling to the technicians who show up at the door, everyone has been genuinely pleasant and helpful. That kind of consistently great customer service is hard to find, and it’s why we continue to use Morris-Jenkins.September 2026Google
- Kim Gillen5.0They were promoted, and were very professional and well-knowledgeable. The tech explained everything step by step and got us up and running within less than a hr.September 2026Google
Editorial Ranking
Why Morris-Jenkins Made Our Top 10
It holds position 5 in 10 Best HVAC Companies in Charlotte, NC (2026).
Services Offered
Areas Served
Based in Charlotte, NC.
iAbout service coverage
Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.
About Morris-Jenkins
Morris-Jenkins carries more Google reviews than any other company in this Charlotte HVAC ranking by a wide margin, over 36,000 at a 4.9 average, which reflects both its size and how many jobs it runs through the metro area in a given year. That scale is a double-edged fact: it means deep bench strength for scheduling, but it also means you're less likely to get the same technician twice.
The company's site lists a South Carolina HVAC license (RBC 408) but doesn't publish a North Carolina license number, a founding year, NATE certification, or the names of its owners, which is thinner than some of the smaller, longer-established competitors in this ranking. It does answer calls around the clock, offers financing on installs, and sells a Priority Advantage membership that bundles two seasonal maintenance visits with priority scheduling and other perks.
Reviewers name specific crews often enough to suggest consistent training standards despite the company's size. Josh, Brant and Joe get credit for a furnace and AC installation described as clean and well organized, while Keith walked one family through a tankless water heater replacement handled by installers Jeremy and James, with reviewers noting the crew's patience around curious grandchildren on site.
Morris-Jenkins serves Charlotte and describes its reach as extending across the greater Carolinas, including a Greenville, South Carolina presence, which is broader than most single-city competitors in this list.
The company suits homeowners who want the reassurance of scale, deep review history, and a membership plan that locks in maintenance visits ahead of time. It's a less personal choice than a smaller family shop if you're hoping to build a relationship with one specific technician over years. Ask for the North Carolina license number directly, since only the South Carolina credential appears on the site, and confirm current standing with the appropriate state licensing board before signing a contract.
iWhere this information comes from
Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.
Credentials
- HVAC Contractor LicenseSouth Carolina Contractor's Licensing Board · RBC 408Reported
iWhat verified means here
Verified means we checked the credential against the authority that issues it and recorded the date. Reported means the business told us and we could not independently confirm it. We publish both, labelled, rather than dropping what we could not check.
Reputation by Source
We show each source separately rather than blending them into a single score, because they measure different things.
Google
4.9/ 5
36452 customer reviews
TenBestFind
Editorially reviewed
Ranked #5 in Charlotte hvac, September 2026
Local Market Pricing
What Charlotte homeowners generally pay, independent of this company.
- AC replacement, existing ductwork
- $5,500–$9,500
- Heat pump replacement
- $7,500–$13,800
- Furnace replacement
- $3,500–$7,500
- Repair call
- $150–$600
Project Photos
Business-submitted, reviewed by our editors
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Morris-Jenkins FAQs
Is Morris-Jenkins licensed to do HVAC work?
The company's site lists a South Carolina HVAC license (RBC 408) but doesn't publish a North Carolina license number. Ask directly for current North Carolina licensing and confirm it against the state board's public lookup.
Does Morris-Jenkins offer emergency or after-hours service?
Yes, Morris-Jenkins advertises day-or-night service for heating and cooling calls, according to the company.
What does Morris-Jenkins's Priority Advantage membership include?
It bundles seasonal maintenance visits with priority scheduling, according to the company. Morris-Jenkins serves Charlotte and describes a service area extending across the greater Carolinas.
Is Morris-Jenkins licensed and insured?
We checked 0 of 1 credentials against the issuing authority. Verified items carry the date we checked; reported items are what the business told us and we could not independently confirm.
What areas does Morris-Jenkins serve?
Charlotte. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.
Does Morris-Jenkins offer emergency service?
Emergency availability is not listed for this company. If you need an urgent call-out, check the ranking for companies that do list it.
What warranty do they offer?
Warranty terms are not on file. Ask for them in writing before work starts.
How was this profile built?
Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.
Can a business pay to improve its profile?
A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.
Is Something Incorrect?
Business information changes. Tell us about an address, phone, website, service area, credential or ownership change, or let us know if this company has closed.
Suggest an UpdateOwn Morris-Jenkins?
Claim your profile to verify and maintain your business information, services and service area.
iWhat claiming does
Claiming lets you correct and maintain the factual information on this profile. Claiming or upgrading a profile does not guarantee inclusion in a TenBestFind ranking and never affects ranking position, which is decided editorially.
About This Business Profile
- Last reviewed
- September 2026
- Profile last updated
- September 21, 2026
- Google review data updated
- September 21, 2026
- Sources checked
- Issuing authorities, Google Business Profile, Company website
- Sponsorship status
- No commercial relationship



