Company Facts
RedBlue Heating & Refrigeration at a Glance
The work
- Best for
- Heat pump installs with strong follow-up
- Primary service
- HVAC
Where
- Headquarters
- Victoria, BC
- Service area
- Victoria
- Emergency service
- Business hours only
Money and guarantees
- Free estimates
- Not advertised
- Financing
- Available
- Workmanship warranty
- Ask for written equipment and labor warranty terms.
Editorial Review
Our Take on RedBlue Heating & Refrigeration
RedBlue combines a large local team with a 4.8 rating and reviews that praise follow-up after installs. It is a solid pick for West Shore homes and for businesses with refrigeration needs.
Best for: Heat pump installs with strong follow-up
What We Like
- 4.8 stars from 179 Google reviews
- Team of more than 100 professionals, per the company
- Heat pump installs with strong follow-up
- Same-day repairs with parts in stock, per reviewers
- Commercial refrigeration and multi-family experience
Things to Consider
- Does not advertise 24/7 emergency service
- No licence number published online
- Based on the West Shore, farther from Oak Bay and Saanich East
Google Reviews for RedBlue Heating & Refrigeration
Customer ratings shown here come from Google. They are separate from our editorial review above.
Google rating
4.8
Based on 179 Google reviews
Review data updated September 24, 2026
Rating Distribution
- 5 stars92%
- 4 stars3%
- 2 stars1%
- 1 star4%
iAbout this distribution
The distribution reflects the 179 Google reviews available when this profile's review data was last refreshed on September 24, 2026. Ratings and counts change continuously on Google, so figures here may lag the live profile slightly. We publish only the values returned by the source, never estimates for missing bands.
Recent Google Reviews
- Saskia Elias1.0I have to adjust my review. I was happy with the install. After sales service is terrible. I cannot stand by my original glowing review. Sent technician in February. Did not solve my issue. I never heard from them again for 7 months. My problem never was resolved. I am no longer am so impressed with Red Blue. They gave me a reasonable quote, always showed up on time and were very professional. The replacement of my old heat pump was painless. From the administrators to the installers and Dave the estimator, I had the best experience. All knowledgeable and kind. I would recommend hiring them for your heating and cooling needs.September 2026Google
- David Fowler5.0Fantastic experience with Red Blue. Corey was extremely thorough and professional, and very easy to work with. The service report was one of the most detailed I’ve ever received — complete with photos, measurements, and clear notes on every step he took. Highly recommended.August 2026Google
- tango monkey1.0On a annual gas furnace inspection, they nearly burnt down my house. The tech left the gas on while trying to measure gas pressure. He should have turned the gas off. The escaping gas ignited and a flame the size of a basketball was coming out of my furnace. The tech yelled, "kill it!" I didn't know what that meant so I froze. He ran to the power switch and powered off the furnace; the flame went out. But the insulation on a bunch of wires was burned off and an exhaust vent was partly melted. He spent a bunch of time replacing some wires but I didn't trust his work. I phoned the company and they sent out another tech for no charge. He replaced even more wires and by his estimation the partly melted vent is still functional. I wanted it replaced so he told me that he would find out the price and get back to me. No call and the office wouldn't return any of my calls. (They actually charged me for that inspection.) So I decided to make a complaint with BBB. But the local BBB site blows up when I try to make a complaint. So I complained to the BBB that their site is not functional. BBB left one message, and it has been several month now and the site still doesn't work. So Google is my recourse. It will be almost a year now that RedBlue nearly burnt my house down: this inspection happened in December of 2025. I stopped bothering to call RedBlue. I should have known better because I had them replace my hot water heater the previous year and I overheard the two techs saying, "nobody will ever know." I wondered what they were talking about. When I received the invoice it told me that they had installed securing straps. None had been installed. (Didn't their manager bother to check the photos they had taken of their finished work?) What other shoddy work did they do? I called and they sent someone else to install the missing straps. I will never let this business into my house again. I will find another vendor and find out how much it will cost to change the partly melted venting pipe.August 2026Google
- David Backhouse5.0Just like to share a very positive experience we had with our recent heat pump installation done by RED BLUE. We have a challenging three‑storey home with no existing venting, a senior living in the downstairs suite, and a remote‑working adult upstairs. Because of the complexity and cost, we had always been hesitant about installing an HVAC system. After receiving three quotes, we chose RED BLUE as our contractor. Their pricing was competitive, but just as important to us, the overall “feel” from estimator Alex gave us confidence that a timeline would be fast and the process straightforward, and they absolutely delivered. Once we signed on, everything moved quickly. Timelines were clearly laid out and followed (major shout‑out to Sarah!). From the venting team (Ben and Jordan) to the fleet of refrigeration vans that arrived just days later, everyone was pleasant, respectful, and efficient while working in our home. We are honestly ecstatic with the outcome and with our choice of RED BLUE. The quality of the product, their attention to detail, and, most of all, the people we interacted with at every step made this an exceptionally seamless experience.August 2026Google
- Steeve Lesperance5.0Simply the best, Don Gach and his team are the most professional in the industry, prompt service, expert advice and extremely well trained technicians who listen to the customer's concerns, thanks for all the great work Corey....!!!!August 2026Google
- Brent & Judy Dunn Dunn5.0We are extremely happy with the Fujitsu Ductless Heat Pump that RedBlue installed yesterday! RedBlue was amazing from the start to the finish. A seamless professional, knowledgeable process starting from our call to request a quote, the visit by Andrew to discuss our needs, to the install done yesterday by the amazing team lead by Owen & electrical done by Jacob, when they left you couldn’t even tell they were here. Everyone has been a pleasure to deal with and we will highly recommend RedBlue!!August 2026Google
Editorial Ranking
Why RedBlue Heating & Refrigeration Made Our Top 10
It holds position 9 in 10 Best HVAC Companies in Victoria, BC (2026).
Areas Served
Based in Victoria, BC.
iAbout service coverage
Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.
About RedBlue Heating & Refrigeration
RedBlue Heating & Refrigeration is based on Marwood Avenue on Victoria's West Shore, near the Langford and View Royal border. It has 179 Google reviews at a 4.8 average as of September 24, 2026. The company says it has a team of more than 100 professionals, which makes it one of the larger operations on this list.
RedBlue is a full-service heating, ventilation, air conditioning and commercial refrigeration company. For homeowners it installs, repairs and maintains heat pumps, including Fujitsu systems, and it handles furnaces and hot water equipment. For businesses it does refrigeration repairs, preventive maintenance and air balancing for restaurants and multi-family buildings, and its client logos include local churches, hotels and restaurants. It helps with rebates and offers financing. Its website does not publish a licence number.
Reviewers describe good follow-through. One heat pump customer praised the company's on-site follow-up after installation, and another said Andrew was professional and informative during the quote and the office made payment easy. A family without heat on a frosty weekend said Bryan came out the same Monday, found the problem and had the part in stock. A maintenance customer praised Scott for a thorough annual check of a Fujitsu system. One long-time customer posted their own cost comparison and concluded that heating with their heat pumps cost less than heating with natural gas.
Office hours are 8 AM to 4 PM on weekdays, and the company does not advertise 24/7 emergency service.
RedBlue suits West Shore and Victoria homeowners who want a heat pump from a larger, well-staffed company with good follow-up, and businesses that need refrigeration and HVAC from one contractor. Ask about weekend availability if you rely on it for heating emergencies.
iWhere this information comes from
Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.
Reputation by Source
We show each source separately rather than blending them into a single score, because they measure different things.
Google
4.8/ 5
179 customer reviews
TenBestFind
Editorially reviewed
Ranked #9 in Victoria hvac, September 2026
Company Pricing & Estimates
What this company publishes about its own pricing.
- Financing
- Available
- Workmanship warranty
- Ask for written equipment and labor warranty terms.
Local Market Pricing
What Victoria homeowners generally pay, independent of this company.
- AC replacement, existing ductwork
- $5,500–$9,500
- Heat pump replacement
- $7,500–$13,800
- Furnace replacement
- $3,500–$7,500
- Repair call
- $150–$600
Project Photos
Business-submitted, reviewed by our editors
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RedBlue Heating & Refrigeration FAQs
Does RedBlue install Fujitsu heat pumps?
Yes. Reviewers describe RedBlue installing and maintaining Fujitsu heat pump systems.
Does RedBlue service commercial refrigeration?
Yes. RedBlue handles commercial refrigeration repairs, preventive maintenance and air balancing for businesses, restaurants and multi-family buildings.
What are RedBlue's hours?
RedBlue's office is open 8 AM to 4 PM on weekdays. It does not advertise 24/7 emergency service.
Is RedBlue Heating & Refrigeration licensed and insured?
We have no credential records on file for this company yet. Ask for the certificate directly from the insurer before booking work.
What areas does RedBlue Heating & Refrigeration serve?
Victoria. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.
Does RedBlue Heating & Refrigeration offer emergency service?
Emergency availability is not listed for this company. If you need an urgent call-out, check the ranking for companies that do list it.
What warranty do they offer?
Ask for written equipment and labor warranty terms.. There are usually two warranties on a job: the manufacturer covers materials, the contractor covers workmanship. Get both in writing and check whether the workmanship coverage transfers if you sell.
How was this profile built?
Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.
Can a business pay to improve its profile?
A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.
Is Something Incorrect?
Business information changes. Tell us about an address, phone, website, service area, credential or ownership change, or let us know if this company has closed.
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About This Business Profile
- Last reviewed
- September 2026
- Profile last updated
- September 24, 2026
- Google review data updated
- September 24, 2026
- Sources checked
- Google Business Profile, Company website
- Sponsorship status
- No commercial relationship