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Ross & Witmer Heating & Air Conditioning

HVAC Company in Charlotte, North Carolina and surrounding areas.

4.9on Google · 434 reviews81 years in business
  • TenBestFind Reviewed
  • Top 10 Winner
  • iWhat do these badges mean?
    TenBestFind Reviewed
    Our editorial team has researched and reviewed this business.
    Verified Business
    Key business information or ownership has been verified against a primary source.
    Top 10 Winner
    The company currently appears in at least one active TenBestFind Top 10 ranking.
    Featured Partner
    A paid commercial relationship with TenBestFind. It never earns or influences a ranking position. This company holds no such relationship.

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Quick Overview

iHow this is made

This summary is generated from the verified data on this profile: services, service area, credentials, warranty terms and the company's Google review record. It is reviewed by an editor before publishing and refreshed whenever the underlying data changes. Nothing here is asserted that is not stated elsewhere on this page.

Editorial Standards →

Ross & Witmer Heating & Air Conditioning has worked in Charlotte since 1945, making it the oldest company in this ranking by two decades. It's NATE certified and holds a BBB A rating, and it partners with GreenSky for financing, offering either 12 months at 0% interest or 9.9% APR over 72 months. The company answers emergency calls 24/7, provides free estimates, and offers maintenance plans, though specific terms for either aren't detailed on its site. Reviewers describe technician Michael for reliably diagnosing mini-split issues, and Bobby H. for walking a first-time condo owner through an unfamiliar heating and cooling system. Ross & Witmer doesn't publish a specific license number online, so confirm current North Carolina credentials directly before hiring.

  • Best for mini-split installs and decades-long customer relationships
  • Operating in Charlotte since 1945, 80 years in business
  • No specific license number published on the website; confirm directly

Company Facts

Ross & Witmer Heating & Air Conditioning at a Glance

By the numbers

Google rating
4.9out of 5
Customer reviews
434on Google
In business
81years

Rating and review count pulled from Google on September 21, 2026. Years counted from 1945.

The work

Best for
Mini-split installs and decades-long customer relationships
Primary service
HVAC

Where

Headquarters
Charlotte, NC
Service area
Charlotte
Emergency service
Business hours only

Money and guarantees

Free estimates
Not advertised
Financing
Not advertised

Editorial Review

Our Take on Ross & Witmer Heating & Air Conditioning

Eighty years in one city is a track record almost nobody else here can match, and the reviews back it up with customers who keep requesting the same technicians by name. The narrower service area and unlisted license number are worth a quick call to confirm before booking.

Best for: Mini-split installs and decades-long customer relationships

What We Like

  • Operating in Charlotte since 1945, 80 years in business
  • NATE certified with a BBB A rating
  • GreenSky financing: 12 months 0% interest or 9.9% APR over 72 months
  • 24/7 emergency service with free estimates
  • Reviewers describe multi-year relationships with the same named technicians

Things to Consider

  • No specific license number published on the website; confirm directly
  • Maintenance plan and warranty terms aren't detailed online
  • Service area is stated simply as Charlotte, without a list of covered suburbs

Google Reviews for Ross & Witmer Heating & Air Conditioning

Customer ratings shown here come from Google. They are separate from our editorial review above.

Google rating

4.9

Based on 434 Google reviews

Review data updated September 21, 2026

View on Google Maps →

Rating Distribution

  • 5 stars95%
  • 4 stars3%
  • 3 stars0%
  • 2 stars0%
  • 1 star2%
iAbout this distribution

The distribution reflects the 434 Google reviews available when this profile's review data was last refreshed on September 21, 2026. Ratings and counts change continuously on Google, so figures here may lag the live profile slightly. We publish only the values returned by the source, never estimates for missing bands.

Editorial Standards →

Recent Google Reviews

  • Gypsy W5.0After one of our AC units went out during a heat wave R&W were highly recommended and we see why now. From the first call on a late Sunday to the install, we have always reached a live person, not a bot or answering service, they immediately responded and did what they could to get the AC unit running until the new one came in. They did not try to oversell us and gave multiple options. Personal thanks to the entire team who were actively responsive, kind and respectful…Joe, Nate, Joseph, Marvin, Armando, and Steve, kudos to you for making our home “wintery” again!September 2026Google
  • Mitchell Chamberlain5.0When I bought my condo in Uptown Charlotte, I didn't know anything about the heating/cooling unit. Bobby H. came to service it for the first time. Bobby was professional, efficient, and provided me with information about the system and its condition. I will ask for Bobby again when it's time for more support.January 2026Google
  • John Phares5.0Michael S. came to our house from R&W to do the winter maintenance on our gaspak and install a new humidifier filter. He was knowledgeable and pleasant to talk to and everything works great!December 2025Google
  • PABLO DE LOS RIOS5.0Thanks to Michael Simmons, it's always a pleasure to see him again. His professionalism and pleasant conversation make servicing my AC a pleasure. Thank you very much, excellent service.December 2025Google
  • Karen Byer5.0We had Michael do our biyearly service at our condo. He is knowledgeable and professional.November 2025Google
  • Joan Brookshire5.0I had another hvac come by said my blower wasn’t working but to fix it would need to rip out the top of the door frame and wall. They were going to talk to their boss and call me…never heard back. Another guy just didn’t show up today and didn’t know anybody that could. This is Friday and it is supposed to get really cold by Monday. Called Ross and Whitmer and they had my new hero Michael come out. It’s in a really hard place to get to but Michael came thru. I now have heat and am very happy. In the future they will be the only people I will call!!November 2025Google

View more Google reviews →

Ranked#10of 10 hvac companies in Charlotte, NCre-checked September 2026

Editorial Ranking

Why Ross & Witmer Heating & Air Conditioning Made Our Top 10

It holds position 10 in 10 Best HVAC Companies in Charlotte, NC (2026).

See the Full Charlotte RankingPositions cannot be bought

Areas Served

Based in Charlotte, NC.

iAbout service coverage

Coverage is as the business describes it, cross-checked against where its recent documented work is. A company will often travel beyond the areas listed here for a large job and decline a small one at the same distance, so confirm your address before scheduling.

Editorial Standards →

About Ross & Witmer Heating & Air Conditioning

Ross & Witmer Heating & Air Conditioning has operated in Charlotte since 1945, giving it 80 years in business and making it the longest-running company in this ranking by a wide margin. Its technicians are NATE certified and the company carries a BBB A rating, and reviewers describe the kind of multi-year loyalty you'd expect from a company this established, including customers who specifically ask for the same technician on repeat visits.

The company partners with GreenSky for financing on larger jobs, offering either 12 months at 0% interest or 9.9% APR spread over 72 months, and it provides free estimates through an online request form. Ross & Witmer answers emergency calls 24/7 and sells maintenance plans, though neither the maintenance terms nor a specific warranty period are spelled out on its website, so ask directly.

Reviews call out technician Michael repeatedly, including a Saturday emergency call during a 98-degree stretch where he correctly diagnosed a mini-split issue within 15 minutes of a callback, after office staffer Amy handled the initial dispatch. Bobby H. gets separate credit for walking a new condo owner through an unfamiliar system from scratch, and installer Jonathan led a mini-split crew alongside Caleb and Jeff on a garage comfort project.

The company's stated service area is simply Charlotte, without the long list of surrounding towns some newer competitors advertise. Ross & Witmer suits a homeowner who values a genuinely long operating history and technician consistency over the widest possible coverage area. It's worth asking for the specific North Carolina license number directly, since it isn't published online, along with the exact maintenance plan terms before signing up.

iWhere this information comes from

Company history, ownership and capability details on this page are provided by the business and reviewed by our editors for plausibility and consistency. They are not the same as the credentials block, where each item carries its own verification status and source.

Editorial Standards →

Credentials

  • NATE CertificationNorth American Technician ExcellenceReported
  • BBB AccreditationBetter Business Bureau · AReported
iWhat verified means here

Verified means we checked the credential against the authority that issues it and recorded the date. Reported means the business told us and we could not independently confirm it. We publish both, labelled, rather than dropping what we could not check.

Editorial Standards →

Reputation by Source

We show each source separately rather than blending them into a single score, because they measure different things.

  • Google

    4.9/ 5

    434 customer reviews

  • TenBestFind

    Editorially reviewed

    Ranked #10 in Charlotte hvac, September 2026

Local Market Pricing

What Charlotte homeowners generally pay, independent of this company.

AC replacement, existing ductwork
$5,500–$9,500
Heat pump replacement
$7,500–$13,800
Furnace replacement
$3,500–$7,500
Repair call
$150–$600

How much does HVAC replacement cost? →

Project Photos

Business-submitted, reviewed by our editors

  • Ross & Witmer Heating & Air ConditioningRoss & Witmer Heating & Air Conditioning
  • Ross & Witmer Heating & Air ConditioningRoss & Witmer Heating & Air Conditioning
  • Ross & Witmer Heating & Air ConditioningRoss & Witmer Heating & Air Conditioning
  • Ross & Witmer Heating & Air ConditioningRoss & Witmer Heating & Air Conditioning

Similar HVAC companies in Charlotte

Ross & Witmer Heating & Air Conditioning FAQs

  • Is Ross & Witmer a licensed HVAC contractor?

    The company doesn't publish a specific license number on its website. Ask to see current North Carolina HVAC licensing directly, and confirm it with the state licensing board before hiring.

  • Does Ross & Witmer offer emergency service?

    Yes, the company offers 24/7 emergency repair and service, according to Ross & Witmer.

  • Does Ross & Witmer offer financing?

    Yes, through GreenSky, with options for 12 months at 0% interest or 9.9% APR over 72 months. The company serves Charlotte.

  • Is Ross & Witmer Heating & Air Conditioning licensed and insured?

    We checked 0 of 2 credentials against the issuing authority. Verified items carry the date we checked; reported items are what the business told us and we could not independently confirm.

  • What areas does Ross & Witmer Heating & Air Conditioning serve?

    Charlotte. Coverage is as the business describes it, cross-checked against where its recent documented work is. Confirm your address before scheduling, particularly at the edge of a service area.

  • Does Ross & Witmer Heating & Air Conditioning offer emergency service?

    Emergency availability is not listed for this company. If you need an urgent call-out, check the ranking for companies that do list it.

  • What warranty do they offer?

    Warranty terms are not on file. Ask for them in writing before work starts.

  • How was this profile built?

    Credentials come from issuing authorities, ratings from the company's Google Business Profile with the date we read them, and the editorial take from our own review of estimates, warranty documents and public feedback. Anything the business told us is labelled as reported.

  • Can a business pay to improve its profile?

    A business can subscribe to manage its own listing details, and it can buy a labelled sponsored placement. Neither changes a ranking position or the editorial assessment on this page.

Is Something Incorrect?

Business information changes. Tell us about an address, phone, website, service area, credential or ownership change, or let us know if this company has closed.

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About This Business Profile

Last reviewed
September 2026
Profile last updated
September 21, 2026
Google review data updated
September 21, 2026
Sources checked
Issuing authorities, Google Business Profile, Company website
Sponsorship status
No commercial relationship